Tenesha Richole Chappell, MD
Internal Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Fri, 1/30
- 8:30 AM
Thu, 2/05
- 10:00 AM
Mon, 2/09
- 10:00 AM
Locations of Tenesha Richole Chappell, MD
Baylor Scott & White Primary Care - McKinney
5220 W University Dr POB II, Ste 100, McKinney, TX, 75071
6604.0mi
Directions
Call
469.800.5100
Open
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Dr. Chappell offers comprehensive care for the adult patient. Her clinical areas of interest are in women's health and preventive medicine. Dr. Chappell enjoys playing musical instruments, including the saxophone
...
and the piano.
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| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: University of Texas Medical Branch at Galveston (1998) |
| Internship: Internal Medicine, Alton Ochsner Medical Foundation (1999) |
| Medical School: Alton Ochsner Medical Foundation (1999) |
| Residency: Internal Medicine, Alton Ochsner Medical Foundation (2001) |
| Certifications | |
|---|---|
| Internal Medicine- American Board of Internal Med | Internal Medicine- American Board of Internal Medicine |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - McKinney |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (746)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (402)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Tenesha Chappell receives overwhelmingly positive feedback from patients who consistently praise her exceptional listening skills, thoroughness, and compassionate bedside manner. Patients repeatedly describe her as professional, knowledgeable, and caring, emphasizing that she never rushes through appointments and takes time to address all concerns. Many reviews highlight her responsiveness through the patient portal, often replying within hours, and her willingness to accommodate urgent appointments even with a full schedule. Patients appreciate that she explains medical information clearly, asks follow-up questions, and involves them as partners in their healthcare decisions. Long-term patients note they have followed her between office locations and drive significant distances to continue seeing her, with many stating she is the best doctor they have ever had. Her staff also receives consistent praise for being friendly, professional, and efficient.
Patients also share
The reviews contain minimal criticism or suggestions for improvement. A few patients noted standard healthcare system challenges such as providers being rushed due to high patient volumes, though they expressed sympathy for Dr. Chappell rather than criticism. One review mentioned a scheduling mix-up that was ultimately resolved positively. The handful of reviews with ratings slightly below 5.0 stars did not provide specific negative feedback or areas for improvement, instead offering general positive comments. Overall, there is a notable absence of substantive complaints or recurring themes about aspects of care that need enhancement.