Locations of Charles Herbert Stern, MD

Baylor Scott & White Medical Center - Temple
2401 S 31st St , Temple, TX, 76508Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: MD, University of Texas Medical School at San Antonio (1986) |
| Internship: Family Medicine, Memorial Hermann Southwest Hospital (1987) |
| Residency: Family Medicine, Memorial Hermann Southwest Hospital (1989) |
| Certifications |
|---|
| Family Medicine- American Board of Family Medicine |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Temple |
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Patient Ratings (47)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (28)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Charles Stern receives overwhelmingly positive feedback from patients, with the vast majority giving him perfect 5-star ratings. Patients consistently praise his caring and compassionate nature, describing him as attentive, kind, and professional. Many reviewers emphasize that he takes time to listen to their concerns and answers all their questions thoroughly. His bedside manner is frequently highlighted as exceptional, with patients noting he treats them as people rather than numbers. Long-term patients are particularly vocal about their appreciation, with many having been under his care for 25-30 years or more. Patients describe him as knowledgeable, thorough, and someone who stays current with medical advances. His professionalism, sense of humor, and ability to provide reassurance during difficult times are also commonly mentioned strengths.
Patients also share
The reviews contain virtually no substantive criticism or areas for improvement. One review mistakenly refers to Dr. Stern using a female pronoun, but this appears to be a simple error rather than a genuine concern. No patients expressed dissatisfaction with wait times, staff interactions, communication, or quality of care. The only recurring theme that could be considered negative is patients' sadness about his upcoming retirement, though this reflects their high regard for him rather than any shortcoming in his service.