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Patient Ratings (308)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.9 overall patient satisfaction
averageRating metric
4.8
Wait Time at Clinic
4.9
Friendliness/Courtesy of Care Provider
4.9
Time Care Provider spent with Patient
4.9
Provider showed concern
4.9
Provider included you in decisions
4.9
Rate Care Provider

Patient Comments (157)

Overview of patient comments

Summary created using AI

Patients appreciate

Dr. Malcolm K Lakdawala receives overwhelmingly positive feedback from patients who consistently praise his exceptional listening skills and genuine care for their wellbeing. Patients repeatedly emphasize that he takes his time during appointments, never rushes them, and makes them feel heard and valued. His compassionate, patient-centered approach is highlighted throughout the reviews, with many noting his ability to explain medical information clearly and include patients in treatment decisions. Patients describe him as thorough, professional, knowledgeable, and attentive, with several stating he is the best doctor they have ever had. His calm demeanor puts patients at ease, and many appreciate that he makes eye contact and demonstrates real concern for their health issues. The reviews also reflect strong satisfaction with his diagnostic abilities and follow-through on patient care.

Patients also share

The reviews contain very few criticisms or areas for improvement. A couple of patients noted they were new to Dr. Lakdawala's care and needed more time to form a complete opinion, though their initial impressions were positive. One review simply described the experience as "adequate" without elaboration. The most significant concern expressed across multiple reviews is that Dr. Lakdawala is leaving his current position, with numerous patients expressing sadness and disappointment about losing him as their primary care provider. This transition appears to be related to a promotion or new role, as one patient mentioned he was promoted but offered to continue helping them.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.