Biography
| Ages Seen |
|---|
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (228)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Provider showed concern | |
| 4.8 | Provider included you in decisions | |
| 4.7 | Wait Time at Clinic | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Rate Care Provider |
Patient Comments (139)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Preeti Rao receives overwhelmingly positive feedback from patients who consistently praise her exceptional listening skills, compassion, and thoroughness. Patients repeatedly describe her as caring, kind, and professional, with many noting that she makes them feel valued as individuals rather than just another patient. Her ability to take time during appointments without rushing, explain complex medical information in understandable terms, and demonstrate genuine concern for patient well-being are among her most celebrated qualities. Multiple reviewers highlight her diagnostic abilities, with several patients expressing gratitude that she finally identified health issues after other physicians were unable to help. Her excellent bedside manner, knowledge, and willingness to order appropriate tests and follow through on treatment plans are frequently mentioned as standout strengths.
Patients also share
The reviews contain very few criticisms or areas for improvement. The most notable concern mentioned by multiple patients is sadness about Dr. Rao leaving Scott & White, with several reviewers expressing disappointment that they would no longer be able to see her as their provider. This departure appears to be the only significant negative aspect mentioned across the reviews, though it reflects more on the organizational change rather than any deficiency in her care. No substantive complaints about her clinical skills, communication, or patient care approach were identified in the feedback.