Biography
| Ages Seen |
|---|
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (1175)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.8 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (525)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Sripriya Santhanam receives overwhelmingly positive feedback from patients, with the vast majority giving her perfect 5-star ratings. Patients consistently praise her exceptional caring nature, describing her as compassionate, empathetic, and genuinely concerned about their wellbeing. Her communication skills are highlighted repeatedly, with patients noting that she takes time to thoroughly explain diagnoses, test results, and treatment plans in understandable language, never rushing appointments or making patients feel hurried. Her professionalism and knowledge are frequently commended, with many patients specifically mentioning her expertise in oncology and hematology. Patients appreciate that she listens attentively to their concerns, answers all questions thoroughly, and involves them in care decisions. Her warm bedside manner and personable approach help patients feel comfortable and at ease during difficult health challenges. Many patients express deep loyalty, stating they have followed her between facilities, travel long distances to see her, and consider her the best doctor they have ever had.
Patients also share
The reviews reveal very few areas for improvement, with only minimal criticism across hundreds of positive comments. One patient mentioned difficulty reaching Dr. Santhanam or her nurse quickly when sick and noted that visits can be very short, sometimes leaving them feeling they didn't learn much during the appointment. Another patient expressed some confusion about where their condition currently stands and felt that processes could be lengthy, though they acknowledged this was during the early stages of building their relationship. One review mentioned that the provider seemed "really fast" during the visit. These concerns are notably rare and represent a tiny fraction of the overall feedback.