Skip to main content Skip to footer

Susan Gail Matlock-Hetzel, PhD

Psychology
Accepts New Patients
portal
About
Serving all people by providing personalized health and wellness through exemplary care, education and research.

LanguagesEnglish
Ages SeenAdults, Geriatrics
Hospital Affiliations
  • Baylor Scott & White Medical Center - Temple
Insurance Accepted
*Accepted plans and benefits may vary by location.
INSURANCE PLAN
ACCEPTS NEW PATIENTS
Baylor Scott & White Quality Alliance - DFW ConnectedCare
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage HMO
Accepts New Patients
Blue Cross Blue Shield - Blue Choice PPO
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials Access HMO
Accepts New Patients
Blue Cross Blue Shield - Blue Premier
Accepts New Patients
Blue Cross Blue Shield - Blue Premier Open Access HMO
Accepts New Patients
Blue Cross Blue Shield - Indemnity
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - EFH Retirees
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - Oncor
Accepts New Patients
Blue Cross Blue Shield - ParPlan
Accepts New Patients
Blue Cross Blue Shield - STAR Kids
Accepts New Patients
Blue Cross Blue Shield - Traditional
Accepts New Patients
FirstCare - Access PPO
Accepts New Patients
FirstCare - Advantage Dual SNP
Accepts New Patients
FirstCare - CHIP
Accepts New Patients
FirstCare - CHIP Perinate
Accepts New Patients
FirstCare - Select HMO
Accepts New Patients
FirstCare - Select Plus HMO
Accepts New Patients
FirstCare - Select Plus PPO
Accepts New Patients
FirstCare - STAR
Accepts New Patients
Healthscope - DART ACO
Accepts New Patients
Healthscope - DART ACO Flex
Accepts New Patients
Humana Behavioral - Tricare Members only
Accepts New Patients
Magellan - CHIP
Accepts New Patients
Magellan - Navigator Networks
Accepts New Patients
Magellan - Pinnacle Networks
Accepts New Patients
Magellan - STAR
Accepts New Patients
Magellan - STAR Kids
Accepts New Patients
Magellan - Summit Networks
Accepts New Patients
Medicare Railroad - Medicare Railroad
Accepts New Patients
Medicare - Traditional Medicare
Accepts New Patients
Scott & White Health Plan - BSW Preferred EPO Network
Accepts New Patients
Scott & White Health Plan - BSW Preferred HMO - Large Group
Accepts New Patients
Scott & White Health Plan - BSW Preferred HMO Network - Group
Accepts New Patients
Scott & White Health Plan - BSW Preferred PPO Network
Accepts New Patients
Scott & White Health Plan - BSWH Employee Network - PPO & HSA
Accepts New Patients
Scott & White Health Plan - BSWH Employee Network - SEQA & EQA
Accepts New Patients
Scott & White Health Plan - EPO Network-Group
Accepts New Patients
Scott & White Health Plan - EPO Network-Individual/Family
Accepts New Patients
Scott & White Health Plan - ERS BSW Preferred HMO Network
Accepts New Patients
Scott & White Health Plan - HMO Network - Large Group
Accepts New Patients
Scott & White Health Plan - HMO Network-Group
Accepts New Patients
Scott & White Health Plan - HMO Network-Individual/Family
Accepts New Patients
Scott & White Health Plan - McLane Group Network
Accepts New Patients
Scott & White Health Plan - PPO Choice Network
Accepts New Patients
Scott & White Health Plan - PPO Choice Preferred Network
Accepts New Patients
Scott & White Health Plan - PPO Network-Group
Accepts New Patients
Scott & White Health Plan - RightCare STAR Medicaid Network
Accepts New Patients
Scott & White Health Plan - TRS - Active Care Participants Network
Accepts New Patients
TriWest - VA-PCCC
Accepts New Patients
United Behavioral Healthcare/Optum - United Behavioral Healthcare/Optum
Accepts New Patients
Insurance listings are subject to change without prior notice. Please call the physician's office or health plan to verify coverage information prior to scheduling your visit or procedure. PPO Network Agreements include participating Employers and/or Administrator only. Not all members participating in contracted networks have in network access. Networks include Beech Street, HealthSmart, PHCS and Texas True Choice. In network participation is updated on a monthly basis by the network.
Background
Education
  • Education: Doctor of Philosophy, Texas A&M University - Office of the Registrar (2004)
Reviews(38)
Overall: 4.9*
Care Provider Efforts to Include in Decisions
Rate provider 0-10
Wait Time at Clinic
Time Care Provider spent with Patient
Care Provider showed Concern for Questions/Worries
Friendliness/Courtesy of Care Provider

Patient Comments**

star
star
star
star
star
Mar 25, 2020
My son love every visit. he is improving with his social skills. Definitely recommend
star
star
star
star
star
Mar 12, 2020
wonderful
star
star
star
star
star
Mar 11, 2020
Professional, kind, detailed, provided extra tips to help with diagnosis, helpful all the way around!
star
star
star
star
star
Mar 10, 2020
Ms. Susan is someone that I can share personal things in my life with. She has great insight and wisdom concerning things that pertain to my mental health. She's very encouraging and I am always greeted with a smile. I feel that Susan is sincerely concerned for me in her profession.
star
star
star
star
star
Feb 15, 2020
Dr Susie is so easy to talk to. Very warm & welcoming.
star
star
star
star
star
Feb 13, 2020
I felt very comfortable and was able to talk to her.
star
star
star
star
star
Jan 23, 2020
I loved Dr. Matlock-Hertzel. My only regret is that with the new model she can't be my long term therapist. She is extremely pleasant & professional.
Scroll To Top