Locations of Leslie Waggoner Marchand, LCSW

Biography

Leslie Marchand, LCSW-S, will be leaving Baylor Scott & White - Mental Health effective 10/17/2025. 
Ages Seen
Adults
Geriatrics
Language(s) Spoken
English

Insurances accepted

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  • Baylor Scott & White Health Plan - (1)
    Baylor Scott & White Health Plan-RightCare STAR Medicaid Network
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Patient Ratings (55)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.9 overall patient satisfaction
averageRating metric
4.9
Provider included you in decisions
4.9
Provider showed concern
5.0
Friendliness/Courtesy of Care Provider
4.8
Wait Time at Clinic
4.9
Time Care Provider spent with Patient
4.9
Rate Care Provider

Patient Comments (25)

Overview of patient comments

Summary created using AI

Patients appreciate

Leslie Marchand, LCSW receives consistently high praise across multiple dimensions of patient care. Patients most frequently highlight her exceptional listening skills and compassionate, caring demeanor. She is described as professional, knowledgeable, and easy to talk to, with many patients noting they feel comfortable and at ease during sessions. Her communication style is particularly valued—she is attentive, asks thoughtful questions to draw out information, and provides helpful advice and practical solutions. Patients appreciate her punctuality, with appointments starting on time, and her willingness to go the extra mile, such as researching answers when she doesn't immediately know them. Several reviews emphasize the meaningful impact she has had on their lives, including helping with grief counseling and providing guidance through difficult life transitions.

Patients also share

The reviews provide minimal constructive feedback or areas for improvement. With nearly all ratings at 5.0 stars and only a few slightly lower ratings (ranging from 4.33 to 4.87 stars), patients did not articulate specific concerns or negative experiences. The lower-rated reviews still contained positive comments without identifying particular shortcomings. No recurring themes of dissatisfaction or suggestions for enhancement emerged from the feedback provided.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.