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Hours of Operation
Hours of Operation
Office Hours
Insurances accepted
Baylor Scott & White has established agreements with several types of insurances in an effort to make sure your health needs are covered.
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Aetna - (22)Health Network OptionAetna Medicare Eagle II (PPO)Aetna Medicare Choice Plan (PPO)Aetna Medicare Choice II Plan (PPO)Group Retiree Medicare PPO - Limited to Exxon/MobilAetna Signature AdministratorsAetna Medicare Dual Complete Plan (HMO D-SNP)Open Choice PPOQPOSSTARChoice POS IIAetna Medicare Value Plan (HMO)Aetna Medicare Prime Plan (HMO)Open Access SelectOpen Access Managed ChoiceOpen Access Elect ChoiceAetna Medicare Freedom Preferred Plan (PPO)Aetna Medicare Freedom Plan (PPO)HMOAetna Medicare Eagle Plan (PPO)SelectHealth Network Only
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American Health Advantage of Texas - (1)American Health Advantage of Texas HMO I-SNP
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Baylor Scott & White Health Plan - (4)BSW Extended PPO2023 BSW Employee Network (SEQA & EQA)BSW Preferred HMO - Individual MarketplaceBSW Preferred PPO Network
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Blue Cross Blue Shield - (26)Consumer Directed HealthSelectBlue PremierBlue Essentials AccessBlue EssentialsBlue ChoiceHealthSelectBlue Cross Group Medicare Advantage (PPO)Blue Advantage Plus - SilverBlue Advantage Plus - GoldBlue Advantage Plus - BronzeTRS-Care StandardParPlanFederal Basic OptionFederal Standard OptionFederal FEP Blue FocusTRS-ActiveCare Primary+TRS-ActiveCare PrimaryBlue Cross Medicare Advantage (HMO)High Performance NetworkBlue Premier AccessTRS-ActiveCare 2TRS-ActiveCare Primary HDBlue Advantage - BronzeBlue Advantage - GoldBlue Advantage - SilverBlue Cross Medicare Advantage Dual Care Plus (HMO SNP)
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Cigna - (8)LocalPlusLocalPlus In-NetworkOpen AccessChoice FundOpen Access PlusCigna Medicare AdvantagePoint of Service Open AccessCigna HealthSpring
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FirstCare Health Plans - (1)CHIP
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Humana - (10)HumanaChoice (PPO)National POSHumana USAA Honor with Rx (PPO)Humana Gold Plus (HMO)PPOHumana PreferredChoiceCareHumana Gold Choice (PFFS)Humana Honor (PPO)Humana Gold Plus SNP-DE (HMO D-SNP)
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Imagine Health - (1)Imagine Health Network
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Nebraska Furniture Mart - (1)Emerald
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Superior Health Plan - (5)Ambetter Core EPO - BronzeWellcare by AllwellWellcareSTAR+PLUSAmbetter Core EPO - Silver
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Superior HealthPlan - (1)STAR+PLUS
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TriWest HealthCare - (1)Community Care Network
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United HealthCare - (21)AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)AARP Medicare Advantage Walgreens (PPO)UnitedHealthcare Medicare Advantage Choice (Regional PPO)CharterCharter PlusChoiceAll SaversAARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)Charter BalancedNavigate PlusNavigate BalancedCoreAARP Medicare Advantage Choice (PPO)SelectSurestEDGENexus ACO - Referral RequiredCore EssentialNavigateNexus ACO - Open AccessOptions
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DFW ConnectedCare - (1)American Airlines Employee Benefit Plan
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EHN - (1)Employers Health Network
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HealthSmart - (2)Accel NetworkPreferred Network
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Parkland Community Health Plan - (1)STAR - HealthFirst
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PHCS Network - (1)PHCS Primary PPO
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Medical services
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Anal manometry
Anal manometry
We measure the strength of the entire sphincter complex, coordination of the muscles of the pelvic floor, sensation in the rectum and function of reflexes in the anus and rectum.
-
Anal ultrasound
Anal ultrasound
We capture images of the sphincter and surrounding tissue. This assesses accidental bowel leakage, sphincter injuries and defects following childbirth, abscess and fistula.
-
Anorectal disease
Anorectal disease
Anorectal diseases occur in the anal and rectal portions of the large intestine. The most common diseases are hemorrhoids, tears, anal abscess, fissure, and fistula. Most people experience some form of the anorectal disease in their lifetime. Symptoms include itchiness, burning, blood and swelling around the rectum and anus. Treatments can vary so please consult your doctor for the best option for you.
Here is a list of anorectal diseases:- Abscess
- Fistula
- Fissures
- Hemorrhoid
- Condyloma
- Sphincteroplasty
- Pilonidal disease
- Transanal excision
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Biofeedback pelvic floor muscle retraining
Biofeedback pelvic floor muscle retraining
We can treat accidental bowel leakage and constipation.
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Colon and rectal cancer
Colon and rectal cancer
Colon cancerLike most cancers, colon cancer begins with the abnormal growth of cells that have the ability to invade or spread to the other parts of the body. Cells join together in the tissues of the colon forming polyps which can then become cancerous growths. Symptoms include a change in bowel habits including diarrhea or constipation, rectal bleeding, blood in your stool, abdominal discomfort or bloating, the feeling of not being able to empty the bowel completely, fatigue, loss of appetite, and weight loss. Early detection is key in preventing colon cancer. It is recommended to receive regular screening tests starting at the age of 50, but people who have a family history should start sooner.
Rectal cancerRectal cancer is cancer that forms in the final portion of the large intestine. Symptoms are similar to colon cancer such as different bowel habits than usual, diarrhea, constipation, rectal bleeding, and change in the size of the shape in stool. Early stages may not show symptoms so it is vital for all patients to receive a screening starting at the age of 50.
Colon/rectal cancer procedures:- Laparoscopic resection
- Robotic resection
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Colonic transit study
Colonic transit study
This test helps to determine whether the cause of constipation is due to a problem with ineffective contraction of the colon or due to a problem with the evacuation of the stool.
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Diverticulitis
Diverticulitis
Diverticulitis occurs when small bulging sacs or pouches of the inner lining of the intestine become inflamed of infected. This happens when feces get trapped in the pouches allowing bacteria to grow, leading to infection. Symptoms include fever, bloating, gas, diarrhea, constipation, nausea, and loss of appetite. The severity of symptoms depends on the extent of the infection.
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Endoscopy
Endoscopy
Lower GI endoscopy allows your doctor to view your lower gastrointestinal (GI) tract. Your entire colon and rectum can be examined (colonoscopy). Or just the rectum and sigmoid colon can be examined (sigmoidoscopy).
Below are types of endoscopy procedures we perform:- Anoscopy
- Proctoscopy
- Flexible sigmoidoscopy
- Colonoscopy
- Polyp removal
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Hemorrhoid care
Hemorrhoid care
Procedures for external hemorrhoids
- Rubber band ligation—This method is performed by placing tight elastic bands around the base of the hemorrhoid. This cuts off the blood supply to the hemorrhoid. The hemorrhoid then falls off in approximately one week
- Infrared coagulation—This procedure is performed using a small probe that exposes the hemorrhoid to short bursts of infrared light, thus sealing the blood vessels and causing it to shrink. Bleeding may occur for a few days
- Bipolar coagulation
- Electro destruction
- Sclerotherapy—This procedure is performed by injecting a chemical into the tissue around the hemorrhoid, thus causing the hemorrhoid to shrink within a few days
- Thrombosed external hemorrhoids—Thrombosed external hemorrhoids are very painful. The swollen hemorrhoid stretches the sensitive skin around it. To relieve the pain, your doctor needs to remove the blood clot. The procedure requires the area to be numbed with local anesthetic. The blood clot is then removed. The hemorrhoid is normally removed as well to prevent large skin tags.
Procedures for internal hemorrhoids
Internal hemorrhoids do not have nerves that sense pain so discomfort is minimal. Most patients return to their normal daily routine the same day. Some hemorrhoids may require multiple treatments.
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Inflammatory bowel disease
Inflammatory bowel disease
Inflammatory bowel disease (IBD) is a group of conditions affecting the colon and small intestine. It is the inflammation of a patient’s digestive tract. The main types of IBD are Crohn’s disease and ulcerative colitis. Crohn’s disease is the inflammation of any part of the gastro tract from mouth to the anus but often affects the small intestine. Ulcerative colitis is the inflammation of the large intestine and/or the rectum. Symptoms of these two IBD diseases are similar. These include abdominal pain, vomiting, diarrhea, rectal bleeding, constipation, loss of appetite, fever, severe internal cramps in the region of the pelvis, and weight loss.
Procedures for inflammatory bowel disease:- Laparoscopic colon resection with ileoanal pouch
- Strictureplasty
- Stomas
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InterStim and sacral nerve stimulation
InterStim and sacral nerve stimulation
We use a simple in-office neuromodulation procedure to treat fecal incontinence.
-
Rectal prolapse
Rectal prolapse
Your rectum is the lower part of your colon, where stool forms. If the rectum drops out of its normal place within the body and pushes out of the anal opening, the condition is called rectal prolapse.
Rectal prolapse is usually caused by a weakening of the muscles that support the rectum. In the early stages, a prolapse may happen only after a bowel movement. The protruding rectum may then slip back through the anal canal on its own. Over time, however, the prolapse may become more severe and could require surgery.
Anal manometry
We measure the strength of the entire sphincter complex, coordination of the muscles of the pelvic floor, sensation in the rectum and function of reflexes in the anus and rectum.
Anal ultrasound
We capture images of the sphincter and surrounding tissue. This assesses accidental bowel leakage, sphincter injuries and defects following childbirth, abscess and fistula.
Anorectal disease
Anorectal diseases occur in the anal and rectal portions of the large intestine. The most common diseases are hemorrhoids, tears, anal abscess, fissure, and fistula. Most people experience some form of the anorectal disease in their lifetime. Symptoms include itchiness, burning, blood and swelling around the rectum and anus. Treatments can vary so please consult your doctor for the best option for you.
Here is a list of anorectal diseases:
- Abscess
- Fistula
- Fissures
- Hemorrhoid
- Condyloma
- Sphincteroplasty
- Pilonidal disease
- Transanal excision
Biofeedback pelvic floor muscle retraining
We can treat accidental bowel leakage and constipation.
Colon and rectal cancer
Colon cancerLike most cancers, colon cancer begins with the abnormal growth of cells that have the ability to invade or spread to the other parts of the body. Cells join together in the tissues of the colon forming polyps which can then become cancerous growths. Symptoms include a change in bowel habits including diarrhea or constipation, rectal bleeding, blood in your stool, abdominal discomfort or bloating, the feeling of not being able to empty the bowel completely, fatigue, loss of appetite, and weight loss. Early detection is key in preventing colon cancer. It is recommended to receive regular screening tests starting at the age of 50, but people who have a family history should start sooner.
Rectal cancer
Rectal cancer is cancer that forms in the final portion of the large intestine. Symptoms are similar to colon cancer such as different bowel habits than usual, diarrhea, constipation, rectal bleeding, and change in the size of the shape in stool. Early stages may not show symptoms so it is vital for all patients to receive a screening starting at the age of 50.
Colon/rectal cancer procedures:
- Laparoscopic resection
- Robotic resection
Colonic transit study
This test helps to determine whether the cause of constipation is due to a problem with ineffective contraction of the colon or due to a problem with the evacuation of the stool.
Diverticulitis
Diverticulitis occurs when small bulging sacs or pouches of the inner lining of the intestine become inflamed of infected. This happens when feces get trapped in the pouches allowing bacteria to grow, leading to infection. Symptoms include fever, bloating, gas, diarrhea, constipation, nausea, and loss of appetite. The severity of symptoms depends on the extent of the infection.
Endoscopy
Lower GI endoscopy allows your doctor to view your lower gastrointestinal (GI) tract. Your entire colon and rectum can be examined (colonoscopy). Or just the rectum and sigmoid colon can be examined (sigmoidoscopy).
Below are types of endoscopy procedures we perform:
- Anoscopy
- Proctoscopy
- Flexible sigmoidoscopy
- Colonoscopy
- Polyp removal
Hemorrhoid care
Procedures for external hemorrhoids
- Rubber band ligation—This method is performed by placing tight elastic bands around the base of the hemorrhoid. This cuts off the blood supply to the hemorrhoid. The hemorrhoid then falls off in approximately one week
- Infrared coagulation—This procedure is performed using a small probe that exposes the hemorrhoid to short bursts of infrared light, thus sealing the blood vessels and causing it to shrink. Bleeding may occur for a few days
- Bipolar coagulation
- Electro destruction
- Sclerotherapy—This procedure is performed by injecting a chemical into the tissue around the hemorrhoid, thus causing the hemorrhoid to shrink within a few days
- Thrombosed external hemorrhoids—Thrombosed external hemorrhoids are very painful. The swollen hemorrhoid stretches the sensitive skin around it. To relieve the pain, your doctor needs to remove the blood clot. The procedure requires the area to be numbed with local anesthetic. The blood clot is then removed. The hemorrhoid is normally removed as well to prevent large skin tags.
Procedures for internal hemorrhoids
Internal hemorrhoids do not have nerves that sense pain so discomfort is minimal. Most patients return to their normal daily routine the same day. Some hemorrhoids may require multiple treatments.
Inflammatory bowel disease
Inflammatory bowel disease (IBD) is a group of conditions affecting the colon and small intestine. It is the inflammation of a patient’s digestive tract. The main types of IBD are Crohn’s disease and ulcerative colitis. Crohn’s disease is the inflammation of any part of the gastro tract from mouth to the anus but often affects the small intestine. Ulcerative colitis is the inflammation of the large intestine and/or the rectum. Symptoms of these two IBD diseases are similar. These include abdominal pain, vomiting, diarrhea, rectal bleeding, constipation, loss of appetite, fever, severe internal cramps in the region of the pelvis, and weight loss.
Procedures for inflammatory bowel disease:
- Laparoscopic colon resection with ileoanal pouch
- Strictureplasty
- Stomas
InterStim and sacral nerve stimulation
We use a simple in-office neuromodulation procedure to treat fecal incontinence.
Rectal prolapse
Your rectum is the lower part of your colon, where stool forms. If the rectum drops out of its normal place within the body and pushes out of the anal opening, the condition is called rectal prolapse.
Rectal prolapse is usually caused by a weakening of the muscles that support the rectum. In the early stages, a prolapse may happen only after a bowel movement. The protruding rectum may then slip back through the anal canal on its own. Over time, however, the prolapse may become more severe and could require surgery.
Pay bill
Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, setup a payment plan or enroll in paperless statements.
Other payment options:
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Pay by mail
To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.
Please mail the payment to the address listed on your statement.
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Pay by phone
Payments to HTPN can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. Please call 1.866.377.1650.
If you need to speak to someone about a bill from a Baylor Scott & White Hospital, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM and can be reached at 1.800.994.0371.
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Pay in person
Payments can be made in person at the facility where you received services.
Financial assistance
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.
Patient forms
To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.
Procedure prep instructions
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CLENPIQ split dose prep
CLENPIQ split dose prep
Please follow these instructions to prepare:
- For seven days prior to surgery, do not take any aspirin products. You may take Tylenol.
- If you are a diabetic or on blood-thinning medication, such as Plavix, aspirin, Coumadin, Motrin, Nuprin, Advil or other anti-inflammatory drugs, inform the doctor NOW.
- Prep has been called into your pharmacy.
Starting in the morning the day before your colonoscopy:
- Begin a clear liquid diet. This consists of items such as tea, coffee, clear sodas, clear broth, plain jello, apple juice, white cranberry juice, white grape juice, hard candy, and Ensure. Nothing red or purple. No dairy.
- That evening (5:00 PM or 6:00 PM), drink one bottle of CLENPIQ right from the bottle. Then, keep hydrating. Drink 5 cups (8 oz. each) of clear liquid. Finish liquids over the next 5 hours slowly. This allows the prep to flush through.
- You may continue to sip on clear liquids throughout the evening as tolerated in small amounts.
The day of your colonoscopy:
- At 4 hours before your arrival time, drink the other bottle of CLENPIQ right from the bottle. Then, keep hydrating. Drink at least 3 cups (8 oz. each) of clear liquids over the next 1 hour. Be sure to finish all liquids 3 hours before your arrival time. Drink nothing during this 3-hour time frame.
- You may take your usual medications with a small amount of water.
- No breakfast. (If your scope is later in the day, you may have clear liquids up until 3 hours prior to your colonoscopy.)
- Someone will need to come with you to drive you home.
-
NuLYTELY prep
NuLYTELY prep
Please follow these instructions to prepare:
- For seven days prior to surgery, do not take any aspirin products. You may take Tylenol.
- If you are a diabetic or on blood thinning medication such as Plavix, aspirin, Coumadin, Motrin, Nuprin, Advil, or other anti-inflammatory drugs inform the doctor NOW.
Starting in the morning the day before your colonoscopy:
- Begin a clear liquid diet. This consists of items such as tea, coffee, clear sodas, clear broth, plain jello, apple juice, white cranberry juice, white grape juice, hard candy, and Ensure. Nothing red or purple. No dairy.
- Drink nothing red or purple, and avoid all dairy.
- Mix your NuLYTELY solution and place it in the refrigerator to chill.
- Starting at 6:00 PM, drink 1 eight (8) ounce glass of NuLYTELY every 10-15 minutes until it is gone.
- Have nothing to eat or drink (including water) after midnight until after your colonoscopy is completed. (If your scope is later in the day, you may have clear liquids up until 3 hours prior to your colonoscopy.)
The day of your colonoscopy:
- You may take your usual medications with a small amount of water 4 hours before arrival time.
- No breakfast.
- Someone will need to come with you to drive you home.
-
SUPREP pre split dose prep
SUPREP pre split dose prep
Please follow these instructions to prepare:
- For seven days prior to surgery, avoid all aspirin products. You may take Tylenol.
- If you are a diabetic or on a blood-thinning medication, such as Plavix, aspirin, Coumadin, Motrin, Nuprin, Advil or other anti-inflammatory drugs, inform the doctor now.
Starting in the morning the day before your colonoscopy:
- Begin a clear liquid diet. This consists of items such as tea, coffee, clear sodas, clear broth, plain jello, apple juice, white cranberry juice, white grape juice, hard candy, and Ensure. Nothing red or purple. No dairy.
- That evening (5:00 PM or 6:00 PM), pour one (1) 6-ounce bottle of SUPREP liquid into the mixing container. Add cool drinking water to the 16-ounce line on the container and mix. Drink all the liquid in the container. You MUST drink two (2) more 16-ounce containers of water over the next 1 hour.
- Nothing after midnight except your SUPREP the morning of your colonoscopy.
The day of your colonoscopy:
- At 4 hours before your arrival time, pour one (1) 6-ounce bottle of SUPREP liquid into the mixing container. Add cool drinking water to the 16-ounce line on the container and mix. Drink all the liquids in the container. You MUST drink two (2) more 16-ounce containers of water over the next 1 hour. Finish liquids 3 hours before your colonoscopy.
- You may take your usual medications with a small amount of water.
- No breakfast. (If your scope is later in the day, you may have clear liquids up until 3 hours prior to your colonoscopy.)
- Someone will need to come with you to drive you home
CLENPIQ split dose prep
Please follow these instructions to prepare:
- For seven days prior to surgery, do not take any aspirin products. You may take Tylenol.
- If you are a diabetic or on blood-thinning medication, such as Plavix, aspirin, Coumadin, Motrin, Nuprin, Advil or other anti-inflammatory drugs, inform the doctor NOW.
- Prep has been called into your pharmacy.
Starting in the morning the day before your colonoscopy:
- Begin a clear liquid diet. This consists of items such as tea, coffee, clear sodas, clear broth, plain jello, apple juice, white cranberry juice, white grape juice, hard candy, and Ensure. Nothing red or purple. No dairy.
- That evening (5:00 PM or 6:00 PM), drink one bottle of CLENPIQ right from the bottle. Then, keep hydrating. Drink 5 cups (8 oz. each) of clear liquid. Finish liquids over the next 5 hours slowly. This allows the prep to flush through.
- You may continue to sip on clear liquids throughout the evening as tolerated in small amounts.
The day of your colonoscopy:
- At 4 hours before your arrival time, drink the other bottle of CLENPIQ right from the bottle. Then, keep hydrating. Drink at least 3 cups (8 oz. each) of clear liquids over the next 1 hour. Be sure to finish all liquids 3 hours before your arrival time. Drink nothing during this 3-hour time frame.
- You may take your usual medications with a small amount of water.
- No breakfast. (If your scope is later in the day, you may have clear liquids up until 3 hours prior to your colonoscopy.)
- Someone will need to come with you to drive you home.
NuLYTELY prep
Please follow these instructions to prepare:
- For seven days prior to surgery, do not take any aspirin products. You may take Tylenol.
- If you are a diabetic or on blood thinning medication such as Plavix, aspirin, Coumadin, Motrin, Nuprin, Advil, or other anti-inflammatory drugs inform the doctor NOW.
Starting in the morning the day before your colonoscopy:
- Begin a clear liquid diet. This consists of items such as tea, coffee, clear sodas, clear broth, plain jello, apple juice, white cranberry juice, white grape juice, hard candy, and Ensure. Nothing red or purple. No dairy.
- Drink nothing red or purple, and avoid all dairy.
- Mix your NuLYTELY solution and place it in the refrigerator to chill.
- Starting at 6:00 PM, drink 1 eight (8) ounce glass of NuLYTELY every 10-15 minutes until it is gone.
- Have nothing to eat or drink (including water) after midnight until after your colonoscopy is completed. (If your scope is later in the day, you may have clear liquids up until 3 hours prior to your colonoscopy.)
The day of your colonoscopy:
- You may take your usual medications with a small amount of water 4 hours before arrival time.
- No breakfast.
- Someone will need to come with you to drive you home.
SUPREP pre split dose prep
Please follow these instructions to prepare:
- For seven days prior to surgery, avoid all aspirin products. You may take Tylenol.
- If you are a diabetic or on a blood-thinning medication, such as Plavix, aspirin, Coumadin, Motrin, Nuprin, Advil or other anti-inflammatory drugs, inform the doctor now.
Starting in the morning the day before your colonoscopy:
- Begin a clear liquid diet. This consists of items such as tea, coffee, clear sodas, clear broth, plain jello, apple juice, white cranberry juice, white grape juice, hard candy, and Ensure. Nothing red or purple. No dairy.
- That evening (5:00 PM or 6:00 PM), pour one (1) 6-ounce bottle of SUPREP liquid into the mixing container. Add cool drinking water to the 16-ounce line on the container and mix. Drink all the liquid in the container. You MUST drink two (2) more 16-ounce containers of water over the next 1 hour.
- Nothing after midnight except your SUPREP the morning of your colonoscopy.
The day of your colonoscopy:
- At 4 hours before your arrival time, pour one (1) 6-ounce bottle of SUPREP liquid into the mixing container. Add cool drinking water to the 16-ounce line on the container and mix. Drink all the liquids in the container. You MUST drink two (2) more 16-ounce containers of water over the next 1 hour. Finish liquids 3 hours before your colonoscopy.
- You may take your usual medications with a small amount of water.
- No breakfast. (If your scope is later in the day, you may have clear liquids up until 3 hours prior to your colonoscopy.)
- Someone will need to come with you to drive you home