Tap into care that fits your life
Your healthcare should fit into the way you live—not the other way around. Through NFM, you and your family have access to virtual care programs that make getting personalized care quick and easy.
All in one place in the MyBSWHealth app, these programs navigate you to quality care for common health needs. Within the app, you are connected with care professionals, can find tailored support, and choose virtual or in-person treatment options—made just for you.
Access care by using:
Help Me Decide
Help Me Decide takes the guesswork out of where to go when you need care—often saving you time and money by getting you to the right care sooner. The Help Me Decide tool is available 24/7 to help guide you to the right place for your needs, whether it’s virtual care, primary care, urgent care or the emergency room.
How it works:
Tell us about your symptoms
Start by explaining what’s going on.
Chat with a nurse
Get answers about your symptoms and treatment options.
Get the right care, faster
Connect with scheduling to get the next available appointment, with multiple care options often available.
Muscle and Joint Care
With Muscle and Joint Care, you have access to virtual appointments and a personalized team to navigate your care and get back to feeling your best. Together, you’ll create a plan for your muscle or joint pain, with options like virtual physical therapy or in-person visits with a specialist.
How it works:
Expert care from home
Schedule a video visit and meet with your specialist, all without leaving home.
Accurate diagnosis
Learn and understand your diagnosis to determine the next steps for your personalized care.
Personalized care plan
Receive treatment based on your needs and goals. Tracking your progress is made easy with your dashboard.
Ongoing support
Connect with your dedicated care coordinator, who will help guide you through your treatment.
Headache Care
You can find effective headache and migraine relief—without referrals, waiting rooms or hard-to-schedule visits. This program gives you access to providers specializing in headache care from the comfort of your home. They will help you to get to the root of your headaches and create a plan that works for you.
How it works:
Video visits without a referral
Schedule a video visit, often within the same week , and meet with a headache provider online—no referral needed.
Personalized care plan
Create a treatment plan with your provider that works with your preferences, lifestyle and needs.
Ongoing support on the app
Track your progress and make changes to your treatment without having to wait for your next visit.
Postpartum Care
The birth of your baby is just the beginning, and you deserve to feel supported during every step of your postpartum journey. For six months after delivery, Postpartum Care gives you access to a dedicated nurse care advocate to answer your questions, provide personalized guidance, and connect you with extra care and support.
How it works:
Weekly tips and check-ins
Get weekly milestone education, tips and check-ins tailored to your postpartum journey.
Message your dedicated nurse anytime
Ask questions and get guidance from a dedicated nurse care advocate.
Access more care at home
Get lactation support, pelvic floor therapy, mental healthcare and more—all from the comfort of home.
Frequently asked questions
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What is the cost of these programs?
Virtual care navigation and digital trackers, tools and check-ins on the app are provided at no additional cost to you. Any video, in-person or follow-up appointments with a provider will be billed to your insurance. Your copays, coinsurance and deductibles apply.
If you are referred to physical therapy, there is an option for virtual sessions. Virtual physical therapy provides unlimited virtual physical therapy sessions for $99/month, potentially costing you less, but is not covered by insurance
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Who is eligible for these programs?
All Nebraska Furniture Mart employees and their dependents can access these programs with a MyBSWHealth account, which is free and easy to set up.
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How do I get started?
Click "Get Started" or download and login to the MyBSWHealth app. Our app will guide you through each step of the process to help you find the program that fits your current needs and start your care journey.
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How do I get help with technical questions or the app?
The MyBSWHealth help desk is available Monday – Friday, 7:00 AM – 6:00 PM. Call 855.691.0180 for app support. Visit MyBSWHealth.com help topics for additional resources.