Kassidy Rico, PA-C
Orthopedic Spine Surgery, Orthopedic Surgery
Orthopedic Spine Surgery..., Orthopedic Surgery
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Locations of Kassidy Rico, PA-C
Baylor Scott & White Spine & Scoliosis Center - Baylor University Medical Center
3900 Junius St Ste 705, Dallas, TX, 75246- Monday:8:00 am-4:30 pm
- Tuesday:8:00 am-4:30 pm
- Wednesday:8:00 am-4:30 pm
- Thursday:8:00 am-4:30 pm
- Friday:8:00 am-4:30 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: George Washington University School of Medicine (2005) |
| Certifications | |
|---|---|
| Physician Assistant Certified- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Centennial |
| Baylor University Medical Center, part of Baylor Scott & White Health |
| Baylor Scott & White Medical Center - McKinney |
| Baylor Scott & White Medical Center - Plano |
Insurances accepted
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Patient Ratings (267)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Time Care Provider spent with Patient | |
| 4.5 | Wait Time at Clinic | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Rate Care Provider |
Patient Comments (113)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Kassidy Rico, PA consistently receives exceptional praise for her communication skills, knowledge, and compassionate patient care. Patients repeatedly highlight her excellent listening abilities, noting that she takes time to understand their concerns without rushing them. Her thoroughness stands out as a major strength, with multiple reviews mentioning how she prepares by reviewing charts and test results before appointments, pulls up operative reports to answer questions, and explains complex medical information in clear, understandable terms. Patients describe her as professional yet personable, with outstanding bedside manner and genuine concern for their wellbeing. Her ability to involve patients in treatment decisions, answer all questions completely, and make patients feel comfortable discussing their health issues is consistently praised across reviews spanning multiple years.
Patients also share
Very few areas for improvement emerge from these reviews. One patient noted that Kassidy seemed somewhat rushed and talked rather quickly during their appointment, though this was an isolated comment among overwhelmingly positive feedback. Another patient mentioned that while their primary concern was addressed, they felt no additional concerns were offered or explored. A handful of reviews provided minimal feedback with brief comments like "Ok" or "Good" without elaboration, suggesting potentially neutral experiences, though these represent a very small minority of the overall feedback.