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Hours of Operation
Hours of Operation
Office Hours
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (23)Health Network OnlyAetna Medicare Eagle Plan (PPO)Aetna Medicare Freedom Plan (PPO)Choice POS IIAetna Medicare Choice II Plan (PPO)Aetna Medicare Value Plan (HMO)Aetna Medicare Eagle II (PPO)Health Network OptionAetna Medicare Choice Plan (PPO)STARSelectQPOSOpen Choice PPOOpen Access SelectOpen Access Managed ChoiceOpen Access Elect ChoiceHMOAetna Medicare Dual Complete Plan (HMO D-SNP)Aetna Signature AdministratorsGroup Retiree Medicare PPO - Limited to Exxon/MobilManaged ChoiceAetna Medicare Freedom Preferred Plan (PPO)Aetna Medicare Prime Plan (HMO)
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American Health Advantage of Texas - (1)American Health Advantage of Texas HMO I-SNP
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Baylor Scott & White Health Plan - (6)BSW Extended PPOBSW Plus HMO-Group2023 BSW Employee Network (SEQA & EQA)BSW Preferred HMO - Individual MarketplaceBSW Plus HMO-Individual/FamilyBSW Premier HMO-Group
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Blue Cross Blue Shield - (23)High Performance NetworkBlue Cross Medicare Advantage Dual Care Plus (HMO SNP)TRS-ActiveCare Primary+Blue ChoiceTRS-ActiveCare 2HealthSelectBlue Advantage Plus - SilverBlue Cross Group Medicare Advantage (PPO)Federal Basic OptionBlue Premier AccessBlue Cross Medicare Advantage (HMO)Federal Standard OptionBlue Advantage - GoldTRS-Care StandardConsumer Directed HealthSelectBlue Advantage - BronzeBlue EssentialsBlue Essentials AccessTRS-ActiveCare Primary HDTRS-ActiveCare PrimaryBlue Advantage Plus - BronzeFederal FEP Blue FocusBlue Advantage Plus - Gold
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Cigna - (9)LocalPlus In-NetworkOpen AccessChoice FundCigna Medicare AdvantageCigna HealthSpringPoint of Service Open AccessOpen Access Plus In-NetworkOpen Access PlusLocalPlus
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DFW ConnectedCare - (1)American Airlines Employee Benefit Plan
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EHN - (1)Employers Health Network
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First Health/Coventry - (1)First Health/Coventry Network
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HealthSmart - (2)Accel NetworkPreferred Network
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Humana - (10)ChoiceCareHumana PreferredHumana Gold Plus (HMO)Humana Gold Choice (PFFS)PPONational POSHumanaChoice (PPO)Humana Honor (PPO)HumanaChoice (Regional PPO)Humana USAA Honor with Rx (PPO)
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Nebraska Furniture Mart - (3)PearlOnyxEmerald
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Parkland Community Health Plan - (2)CHIPSTAR - HealthFirst
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PHCS Network - (1)PHCS Primary PPO
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Superior HealthPlan - (1)STAR+PLUS
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United HealthCare - (24)Navigate BalancedCharterChoiceEDGEChoice PlusOptionsCoreAll SaversCore EssentialUnitedHealthcare Group Medicare Advantage (PPO)SurestNexus ACO - Open AccessNavigateSelectSelect PlusNavigate PlusAARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)Charter BalancedNexus ACO - Referral RequiredAARP Medicare Advantage Patriot (HMO-POS)AARP Medicare Advantage Choice (PPO)UnitedHealthcare Medicare Advantage Choice (Regional PPO)AARP Medicare Advantage Walgreens (PPO)
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Imagine Health - (1)Imagine Health Network
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Superior Health Plan - (5)Ambetter Core EPO - GoldAmbetter Core EPO - SilverWellcare by AllwellWellcareAmbetter Core EPO - Bronze
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FirstCare Health Plans - (1)CHIP
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TriWest HealthCare - (1)Community Care Network
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Cardiac surgery services
Some of the heart problems we treat include:
- Aortic valve disease
- Tricuspid valve disease
- Mitral valve disease
- Thoracic aortic aneurysm
- Aortic dissection
- Angina
- Abdominal aortic aneurysm
- Atherosclerosis
- Arrhythmias
- Congenital heart disease
- Carotid artery disease
- Heart failure
- Heart attack
- Pericarditis
Some of the heart procedures we perform include:
- Aortic aneurysm repair
- Heart valve repair or replacement
- Carotid endarterectomy
- Coronary artery bypass graft (CABG) surgery
- Hypertrophic cardiomyopathy resection
- MitraClip mitral valve repair
- Mitral valve repair and replacement
- Thoracic aneurysm repair
- Total thoracoscopic MAZE procedure
Pay bill
Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, setup a payment plan or enroll in paperless statements.
Other payment options:
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Pay by mail
To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.
Please mail the payment to the address listed on your statement.
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Pay by phone
Payments to HTPN can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. Please call 1.866.377.1650.
If you need to speak to someone about a bill from a Baylor Scott & White Hospital, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM and can be reached at 1.800.994.0371.
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Pay in person
Payments can be made in person at the facility where you received services.
Financial assistance
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.
Patient forms
To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.
More helpful information
- Online resources
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Preparing for your appointment
Preparing for your appointment
Before Your Appointment
Depending upon the reason for your doctor’s visit, this checklist can help you prepare.
- Gather documents to bring to your doctor’s visit:
- Copies of any test reports, including discs/CD’s of any Cardiac Cath, CTA, Echo, etc.; X-rays; and medical histories relating to your medical problem.
- Completed medical history questionnaire.
- A list of all current medications taken on a regular basis, including over-the-counter and herbal medications.
- Review any special directions from your doctor about diet or medication restrictions prior to your appointment.
- Ask friends or relatives to accompany you if you wish. Depending on the type of appointment you have, you may need someone to take you home.
- Bring a sweater or coat. Our buildings are kept cool to protect and ensure the proper function of medical equipment.
During Your Appointment
What to expect after your appointment:
- If you need to see another doctor, we will make every effort to schedule additional tests and consultations at the earliest available time.
- If you need to be hospitalized, we will coordinate admitting arrangements and provide the hospital with information prior to your arrival.
To make the most of your appointment, be sure to ask your doctor any questions or express any concerns you have.
Not sure what to ask? Find suggestions.
About Your Symptoms Or Diagnosis
- What is the disease or condition?
- How serious is my disease or condition and how will it affect my home and work life?
- What is the short-term and long-term prognosis for my disease or condition?
- What caused the disease or condition?
- Is there more than one disease or condition that could be causing my symptoms?
- Should I be tested for a certain disease or condition?
- What symptoms should I watch for?
- How can I be tested for a disease or condition, and what will these tests tell me?
- What tests will be involved in diagnosing my disease or condition?
- How safe and accurate are the tests?
- When will I know the test’s results?
- Will I need more medical tests?
- Do I need a follow-up visit and if so, when?
- Do I need to take precautions to avoid infecting others?
- How is the disease or condition treated?
About Your Treatment
- What are my treatment options?
- How long will the treatment take?
- What is the cost of the treatment?
- Which treatment is most common for my disease or condition?
- Is there a generic form of my treatment and is it as effective?
- What side effects can I expect?
- What risks and benefits are associated with the treatment?
- What would happen if I didn’t have any treatment?
- What would happen if I delay my treatment?
- Is there anything I should avoid during treatment
- What should I do if I have side effects?
- How will I know if the medication is working?
- What would I do if I miss a dose of medication?
- Will my job or lifestyle be affected?
- What is my short-term and long-term prognosis?
If You Need Surgery
- Why do I need surgery?
- What surgical procedure are you recommending?
- Is there more than one way of performing this surgery?
- Are there alternatives to surgery?
- How much will surgery cost?
- What are the benefits of having surgery?
- What are the risks of having surgery?
- What if I don’t have this surgery?
- Where can I get a second opinion?
- What kind of anesthesia will I need?
- How long will it take me to recover?
- What are your qualifications?
- How much experience do you have performing this surgery?
- How long will I be in the hospital?
Online resources
Preparing for your appointment
Before Your Appointment
Depending upon the reason for your doctor’s visit, this checklist can help you prepare.
- Gather documents to bring to your doctor’s visit:
- Copies of any test reports, including discs/CD’s of any Cardiac Cath, CTA, Echo, etc.; X-rays; and medical histories relating to your medical problem.
- Completed medical history questionnaire.
- A list of all current medications taken on a regular basis, including over-the-counter and herbal medications.
- Review any special directions from your doctor about diet or medication restrictions prior to your appointment.
- Ask friends or relatives to accompany you if you wish. Depending on the type of appointment you have, you may need someone to take you home.
- Bring a sweater or coat. Our buildings are kept cool to protect and ensure the proper function of medical equipment.
During Your Appointment
What to expect after your appointment:
- If you need to see another doctor, we will make every effort to schedule additional tests and consultations at the earliest available time.
- If you need to be hospitalized, we will coordinate admitting arrangements and provide the hospital with information prior to your arrival.
To make the most of your appointment, be sure to ask your doctor any questions or express any concerns you have.
Not sure what to ask? Find suggestions.
About Your Symptoms Or Diagnosis
- What is the disease or condition?
- How serious is my disease or condition and how will it affect my home and work life?
- What is the short-term and long-term prognosis for my disease or condition?
- What caused the disease or condition?
- Is there more than one disease or condition that could be causing my symptoms?
- Should I be tested for a certain disease or condition?
- What symptoms should I watch for?
- How can I be tested for a disease or condition, and what will these tests tell me?
- What tests will be involved in diagnosing my disease or condition?
- How safe and accurate are the tests?
- When will I know the test’s results?
- Will I need more medical tests?
- Do I need a follow-up visit and if so, when?
- Do I need to take precautions to avoid infecting others?
- How is the disease or condition treated?
About Your Treatment
- What are my treatment options?
- How long will the treatment take?
- What is the cost of the treatment?
- Which treatment is most common for my disease or condition?
- Is there a generic form of my treatment and is it as effective?
- What side effects can I expect?
- What risks and benefits are associated with the treatment?
- What would happen if I didn’t have any treatment?
- What would happen if I delay my treatment?
- Is there anything I should avoid during treatment
- What should I do if I have side effects?
- How will I know if the medication is working?
- What would I do if I miss a dose of medication?
- Will my job or lifestyle be affected?
- What is my short-term and long-term prognosis?
If You Need Surgery
- Why do I need surgery?
- What surgical procedure are you recommending?
- Is there more than one way of performing this surgery?
- Are there alternatives to surgery?
- How much will surgery cost?
- What are the benefits of having surgery?
- What are the risks of having surgery?
- What if I don’t have this surgery?
- Where can I get a second opinion?
- What kind of anesthesia will I need?
- How long will it take me to recover?
- What are your qualifications?
- How much experience do you have performing this surgery?
- How long will I be in the hospital?
News and media
Minimally invasive valve surgery
Dr. William Ryan is recognized as one of the few surgeons in the nation experienced in performing the complicated minimally invasive valve surgery, Ross Procedure. He is a cardiothoracic surgeon with more than 25 years experience caring for patients with heart and valve disease.
Thoracic aneurysm – What Is It? How do we repair it?
Listen while Dr. William Brinkman, Medical Director, Thoracic Aortic Disease Center at Baylor Scott & White The Heart Hospital – Plano explains.
Robotic Mitral Valve Replacement: What Should Patients Know?
For 20 years, surgeons have used robots to repair mitral valves. Is it true that new devices have enabled surgeons to replace mitral valves using a robot? Dr. Smith says...
A cardiac surgeon's view on MitraClip, heart valve surgeon
Dr. Robert Smith, a cardiac surgeon at Baylor Scott & White The Heart Hospital – Plano, talks about how the MitraClip procedure has expanded treatment options for patients with severe mitral regurgitation during Piedmont Heart’s Napa Valley Cardiology Conference.
Research and clinical trials
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Dissection trial
Dissection trial
William Brinkman, MD, Principal Investigator
Sponsored by Medtronic, the purpose of this study is to evaluate the safety and effectiveness of the Valiant Thoracic Stent Graft System in the treatment of acute, complicated Type B aortic dissections (a tear in the lining of the aorta) in the section of the aorta that lies in the chest. The OPTION Trial—David O. Moore, MD, and Lonnie Ginn, PA, Principal Investigators icon for option trial
For many patients, clinical research offers early access to emerging therapies and advanced technology. The staff and physicians at Baylor Scott & White Cardiac Surgery Specialists are committed to delivering improved cardiovascular medical care through new and innovative therapies.
Our physicians participate in important national and international clinical trials and embrace every opportunity to provide patients with advanced drug and treatment options. Our goal is to offer a variety of clinical trials that are broad enough to afford every patient the opportunity to access today’s medical breakthroughs as they occur.
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Option study
Option study
(Optimal Improvement of Vein Graft Patency Long Term by the Implementation Of Novel Endoscopic Harvesting Techniques)
This investigator-initiated trial designed to evaluate the equivalence of minimally invasive endoscopic vessel harvesting (EVH) in coronary artery bypass graft surgery (CABG) compared with historical data for open vein harvesting. The study standardizes a number of important factors to optimize the procedure and to improve outcomes.For many patients, clinical research offers early access to emerging therapies and advanced technology. The staff and physicians at Baylor Scott & White Cardiac Surgery Specialists are committed to delivering improved cardiovascular medical care through new and innovative therapies.
Our physicians participate in important national and international clinical trials and embrace every opportunity to provide patients with advanced drug and treatment options. Our goal is to offer a variety of clinical trials that are broad enough to afford every patient the opportunity to access today’s medical breakthroughs as they occur. -
Sega trial
Sega trial
William Brinkman, MD, Principal Investigator icon for sega trial
The purpose of this investigator-initiated study is to identify differences in gene expression in patients with bicuspid and tricuspid aortic valve disease with and without dilation of the ascending aorta. Pivotal Study of the safety and effectiveness of autologous bone marrow aspirate concentrate (BMAC) for the treatment of critical limb ischemia due to peripheral arterial occlusive disease This pivotal study, sponsored by Harvest Technologies, is designed to show the safety and effectiveness of an investigational treatment for critical limb ischemia. The investigational treatment involves removing stem cells from the patient’s own bone marrow and injecting them into the leg to possibly improve blood flow.
For many patients, clinical research offers early access to emerging therapies and advanced technology. The staff and physicians at Baylor Scott & White Cardiac Surgery Specialists are committed to delivering improved cardiovascular medical care through new and innovative therapies.
Our physicians participate in important national and international clinical trials and embrace every opportunity to provide patients with advanced drug and treatment options. Our goal is to offer a variety of clinical trials that are broad enough to afford every patient the opportunity to access today’s medical breakthroughs as they occur. -
Improve trial
Improve trial
William Brinkman, MD, Principal Investigator
The primary aim of this data collection is a three-way comparison of the Maquet Minimal Extra-Corporeal Circulation (M.E.C.C.) System, the conventional heart-lung machine, and off-pump surgery in the setting of coronary artery bypass grafting. We are offering a new, less invasive cardiopulmonary bypass option to our patients. Additionally, we will be using advanced genomic mapping to evaluate our patients, which will offer the possibility of identifying numerous genetic markers in the blood that may help us better understand changes during open heart surgery.
For many patients, clinical research offers early access to emerging therapies and advanced technology. The staff and physicians at Baylor Scott & White Cardiac Surgery Specialists are committed to delivering improved cardiovascular medical care through new and innovative therapies.
Our physicians participate in important national and international clinical trials and embrace every opportunity to provide patients with advanced drug and treatment options. Our goal is to offer a variety of clinical trials that are broad enough to afford every patient the opportunity to access today’s medical breakthroughs as they occur.
Dissection trial
William Brinkman, MD, Principal Investigator
Sponsored by Medtronic, the purpose of this study is to evaluate the safety and effectiveness of the Valiant Thoracic Stent Graft System in the treatment of acute, complicated Type B aortic dissections (a tear in the lining of the aorta) in the section of the aorta that lies in the chest. The OPTION Trial—David O. Moore, MD, and Lonnie Ginn, PA, Principal Investigators icon for option trial
For many patients, clinical research offers early access to emerging therapies and advanced technology. The staff and physicians at Baylor Scott & White Cardiac Surgery Specialists are committed to delivering improved cardiovascular medical care through new and innovative therapies.
Our physicians participate in important national and international clinical trials and embrace every opportunity to provide patients with advanced drug and treatment options. Our goal is to offer a variety of clinical trials that are broad enough to afford every patient the opportunity to access today’s medical breakthroughs as they occur.
Option study
(Optimal Improvement of Vein Graft Patency Long Term by the Implementation Of Novel Endoscopic Harvesting Techniques)
This investigator-initiated trial designed to evaluate the equivalence of minimally invasive endoscopic vessel harvesting (EVH) in coronary artery bypass graft surgery (CABG) compared with historical data for open vein harvesting. The study standardizes a number of important factors to optimize the procedure and to improve outcomes.
For many patients, clinical research offers early access to emerging therapies and advanced technology. The staff and physicians at Baylor Scott & White Cardiac Surgery Specialists are committed to delivering improved cardiovascular medical care through new and innovative therapies.
Our physicians participate in important national and international clinical trials and embrace every opportunity to provide patients with advanced drug and treatment options. Our goal is to offer a variety of clinical trials that are broad enough to afford every patient the opportunity to access today’s medical breakthroughs as they occur.
Sega trial
William Brinkman, MD, Principal Investigator icon for sega trial
The purpose of this investigator-initiated study is to identify differences in gene expression in patients with bicuspid and tricuspid aortic valve disease with and without dilation of the ascending aorta. Pivotal Study of the safety and effectiveness of autologous bone marrow aspirate concentrate (BMAC) for the treatment of critical limb ischemia due to peripheral arterial occlusive disease This pivotal study, sponsored by Harvest Technologies, is designed to show the safety and effectiveness of an investigational treatment for critical limb ischemia. The investigational treatment involves removing stem cells from the patient’s own bone marrow and injecting them into the leg to possibly improve blood flow.
For many patients, clinical research offers early access to emerging therapies and advanced technology. The staff and physicians at Baylor Scott & White Cardiac Surgery Specialists are committed to delivering improved cardiovascular medical care through new and innovative therapies.
Our physicians participate in important national and international clinical trials and embrace every opportunity to provide patients with advanced drug and treatment options. Our goal is to offer a variety of clinical trials that are broad enough to afford every patient the opportunity to access today’s medical breakthroughs as they occur.
Improve trial
William Brinkman, MD, Principal Investigator
The primary aim of this data collection is a three-way comparison of the Maquet Minimal Extra-Corporeal Circulation (M.E.C.C.) System, the conventional heart-lung machine, and off-pump surgery in the setting of coronary artery bypass grafting. We are offering a new, less invasive cardiopulmonary bypass option to our patients. Additionally, we will be using advanced genomic mapping to evaluate our patients, which will offer the possibility of identifying numerous genetic markers in the blood that may help us better understand changes during open heart surgery.
For many patients, clinical research offers early access to emerging therapies and advanced technology. The staff and physicians at Baylor Scott & White Cardiac Surgery Specialists are committed to delivering improved cardiovascular medical care through new and innovative therapies.
Our physicians participate in important national and international clinical trials and embrace every opportunity to provide patients with advanced drug and treatment options. Our goal is to offer a variety of clinical trials that are broad enough to afford every patient the opportunity to access today’s medical breakthroughs as they occur.