Questions
Our team can help you:
Please note that our team cannot provide clinical advice. If you have an emergency, please call 911.
Get care from anywhere
Download the MyBSWHealth app. Text BETTER to 88408 to get started.
Manage your family's care
Request proxy access in the MyBSWHealth app to help family members schedule their appointments, view test results, message doctors and more.
Request now
Provider noticeEffective June 30, 2022, Bill Shumate, MD will longer be with Baylor Scott & White Family Medical Center - North Garland. All medical records will remain at the practice. Please contact us with any questions.
Policy notification We do not accept cash or checks. Thank you for understanding. No aceptamos dinero en efectivo ni cheques. Gracias por su comprensión.
As a reminder, masking is still required when entering our facilities.
The family medicine providers here treat patients of all ages, from newborn to geriatric care. We are pleased to provide the families of our community with comprehensive, quality medical care in a comforting environment.
Baylor Scott & White Family Medical Center – North Garland assists patients with managing chronic medical concerns such as diabetes, hypertension, depression and cholesterol. In addition, the family medicine physicians and advanced practice providers here believe in the importance of preventive care as a means to maintaining good health and quality of life.
Selecting a primary care doctor is an important first step in managing your health. A primary care doctor is your first stop when you are sick or in need of healthcare services—including your annual physical, immunizations and prescription refills. Your primary care doctor promotes your overall well-being and makes sure you are up to date on your preventive health services.
Our office uses an electronic health record that allows for an enhanced patient experience. With the MyBSWHealth App and online portal, our patients can:
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Our services are designed with you in mind so managing your healthcare needs is as simple as possible. Our services are designed with you in mind.
To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.
New Patient Registration Forms
Authorization Forms
We do not release your medical information without your authorization.
MyBSWHealth is an online tool where you can communicate with your providers, schedule an appointment, access and manage your family’s health.
We offer an easy, secure way to pay your HTPN bill online through MyBSWHealth.
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of financial counselors is here to help. We encourage you to speak to a member of our team at any time – before, during or after care is received.
Baylor Scott & White has established agreements with several types of insurances in an effort to make sure your health needs are covered.
Making an Appointment
On your first visit, we will begin a permanent record. Please bring any medications you are taking, so that we may accurately determine the dosage and frequency. We will ask you to complete a medical history and registration form. Please bring your insurance card and try to arrive at least 30 minutes early for your first visit. If you have been under the care of another doctor, we may ask your permission to transfer some of your records.
We have three appointment categories that take up varying amounts of time:
Canceling an Appointment
Our appointments are confirmed by an automated service. Please listen carefully and follow the prompts to either confirm or cancel your appointment. If you later decide that you are unable to keep your appointment or you are going to be late, please call your physician’s office as soon as possible. This courtesy allows us to be of service to other patients.
Emergency Care
If you have an urgent problem, you may call your physician’s office to schedule an appointment. However, if you feel it is a life-threatening emergency, call 911. Do not delay by calling the doctor’s office first.
Prescription Refills
Our preferred method for refilling prescriptions is for you to contact your pharmacy. Your pharmacy will then send us an electronic refill request that will be processed within two business days.
No-Shows and Same Day Cancellations
Each time a patient misses an appointment without providing proper notice another patient is prevented from receiving care. Therefore, Family Medical Center reserves the right to charge a fee of $25 for office visits and $50 for annual physicals or procedural visits that are not canceled with a 24-hour advanced notice.
This fee will be billed to the patient and is not covered by insurance. It must be paid prior to scheduling your next appointment. Multiple no-shows or same day cancellations in any 12-month rolling period may result in dismissal from our practice. Thank you for your understanding and cooperation as we strive to best serve the needs of all of our patients.
Confidentiality
We have a strict patient confidentiality policy. Your medical record is strictly private and will not be shared with your employer, friends or relatives without your written permission.
The Baylor Scott & White Pharmacy #106 is conveniently located on the 1st floor by the clinic.
Baylor Scott & White Family Medical Center – North Garland offers expertise and treatment options conveniently located near you.
Acute Disease Management
Preventive Health
Chronic Disease Management
Immunizations
We offer Botox and Juvederm for cosmetic and migraine treatment.
Microneedling, also known as collagen induction therapy, is a minimally invasive skin rejuvenation procedure that helps minimize the signs of aging, improve the appearance of acne scars and rejuvenate aging skin. For more information, go to www.bellusmedical.com.
This simple, in-office procedure uses a patient's own platelet-rich plasma to trigger growth of new collagen, blood vessels and tissue. Blood is drawn, processed and injected back into the skin using a micro-needling SkinPen device.
For more information, go to www.selphyl.com.
If you are experiencing a medical emergency, please call 911. We do not treat major emergencies, such as chest pain, stroke, seizures, difficulty breathing, overdose, etc.
Commonly treated urgent care conditions include: