Inclement weather
We are here for you! For February 2, 2023, due to inclement weather conditions, we will be seeing patients by virtual visits only from 8:00 AM – 12:00 PM. From 12:00 - 8:00 PM, we will offer in-person or virtual visits. Normal business hours (8:00 AM – 8:00 PM) for in-person or virtual care for tomorrow, February 3, 2023. Outside of these hours, please use the MyBSWHealth app for 24/7 care. If you do not have a MyBSWHealth account text BETTER to 88408 to download the MyBSWHealth app.
We will be providing COVID-19 vaccines for patients 6 months to 11 years old on the 4th Saturday of every month. Currently, we will only be offering the Moderna vaccines for this patient population as a 2-vaccine series. At this time, online scheduling is not available for this age group, however appointments can be made by calling 1.844.BSW.VACC (1.844.279.8222). We expect online scheduling to be available through MyBSWHealth in the coming weeks.

Our Baylor Scott & White urgent care center in Grand Prairie treats patients 6 months and older for a variety of illnesses and injuries, from allergies to broken bones. We are pleased to provide the Riverside community with quality medical care in a comforting environment.

The urgent care doctors, nurses and staff here in Grand Prairie offer extended hours for patients in need of immediate care now, instead of later.

Insurances accepted

Baylor Scott & White has established agreements with several types of insurances in an effort to make sure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information prior to scheduling your visit/procedure.
By searching you agree to these terms
  • Aetna - (1)
    Aetna Signature Administrators
  • Baylor Scott & White Quality Alliance - (1)
    DFW ConnectedCare
  • Blue Cross Blue Shield - (3)
    Blue Essentials
    Blue Premier
    ParPlan
  • Cigna - (2)
    LocalPlus
    Open Access Plus
  • DFW ConnectedCare - (1)
    American Airlines Employee Benefit Plan
  • HealthSmart - (2)
    ACCEL Network
    Preferred Network
  • Humana - (3)
    ChoiceCare
    National POS
    Humana Preferred
  • Superior - (1)
    STAR+PLUS
  • Superior HealthPlan - (1)
    STAR+PLUS
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Urgent care services

Here at our urgent care center in Grand Prairie, we provide immediate care for patients ages 6 months and older for:

  • Allergies
  • Cold and flu
  • Upper respiratory infections
  • Fever
  • Ear complaints/earaches
  • Eye irritation and redness
  • Rashes and skin problems
  • Sore throat or cough
  • Vomiting and/or diarrhea
  • Urinary tract infection (UTI)
  • Bites and stings
  • Minor broken bones/fractures
  • Minor burns
  • Cuts and scrapes
  • Strains and sprains
  • Camp, school and sports physicals
  • Flu shots

Some concerns are not appropriate for urgent care centers, so please visit the emergency room for:

  • Difficulty breathing
  • Heavy bleeding
  • Heart attack
  • Seizures
  • Stroke
  • Sudden difficulty speaking
  • Sudden severe headache
  • Sudden change in vision
  • Weakness or paralysis

Pay bill

Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement. 

We offer two online payment options:

Other payment options:

  • Pay by mail

    To ensure that your payment is properly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, be sure to include your account number on the check or money order.

    Please mail payment to the address listed on your statement.

  • Pay by phone

    Payments to HTPN can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. Please call 1.866.377.1650.

    If you need to speak to someone about a bill from a Baylor Scott & White Hospital, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM and can be reached at 1.800.994.0371.

  • Pay in person

    Payments can be made in person at the facility where you received services.

Financial assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a member of our team at any time before, during or after care is received.

View financial assistance options

Healthcare is Better when it's all together.
Download the MyBSWHealth app today and see how easy it is to manage your family's care in one place.
Text BETTER to 88408

Patient forms

To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.