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Baylor Scott & White Clinic – Westlake provides preventative care, primary care and physical therapy services for West Lake Hills and the surrounding West Austin communities.

The primary care physicians at our Westlake clinic offer a range of services, including annual physicals, wellness exams and pediatric immunizations. The family doctors here treat general medical conditions, like allergies, diabetes, high-blood pressure, the flu, skin diseases and back pain.

Baylor Scott & White Clinic – Westlake has achieved Magnet recognition for its nursing professionalism, teamwork and superiority in patient care. The American Nurses Credentialing Center’s Magnet Recognition Program distinguishes organizations that meet rigorous standards for nursing excellence. Magnet recognition is the gold standard for nursing excellence and identifies healthcare organizations like Baylor Scott & White Health that provide the very best in nursing care and professionalism in nursing practice.

More about us

  • Same day appointments

    If you call before 12:00 PM, you can get an appointment on the same day with one of our team of primary or specialty care providers, including physicians, physician assistants and nurse practitioners. To schedule a same-day appointment please call the clinic.

    Select services are not included: child development, genetics, mental health, procedures and pre- and post-operation appointments.

  • Virtual care visit

    We're making it easy for you to get the care you need when you need it.

    Receive quality and convenient care with a Baylor Scott & White doctor using MyBSWHealth on a smartphone, computer or tablet.

    Schedule a virtual care visit

Insurances accepted

Baylor Scott & White has established agreements with several types of insurances in an effort to make sure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information prior to scheduling your visit/procedure.
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  • Aetna - (12)
    Aetna Signature Administrators
    Choice POS II
    Elect Choice
    Health Network Option
    HMO
    Managed Choice
    Open Access Elect Choice
    Open Access Managed Choice
    Open Access Select
    Open Choice PPO
    QPOS
    Select SM
  • Baylor Scott & White Health Plan - (16)
    HMO Network-Group
    HMO Network-Individual/Family
    PPO Network-Group
    EPO Network-Group
    EPO Network-Individual/Family
    PPO Choice Network
    PPO Choice Preferred Network
    Cigna PPO Network - Out of Area Member Plan
    PHCS/OPTUM - PPO Network - Out-of-Area Member Plan
    McLane Group Network
    BSW Preferred HMO Network - Group
    BSW Preferred PPO Network
    BSW SeniorCare Advantage HMO
    BSW SeniorCare Advantage PPO
    BSWH Employee Network - PPO & HSA
    BSWH Employee Network - SEQA & EQA
  • Bell County Public Health District - (1)
    Bell County Public Health District
  • Blue Cross Blue Shield - (12)
    Blue Advantage HMO
    Blue Choice PPO
    Blue Essentials
    Blue Essentials Access HMO
    Blue Premier
    Blue Premier Open Access HMO
    Indemnity
    Medicare Advantage - EFH Retirees
    Medicare Advantage - Oncor
    ParPlan
    STAR Kids
    Traditional
  • BlueBell Creameries - (1)
    Self-Insured Employee Plan
  • Brookshire Brothers - (1)
    Brookshire Brothers Employee Plan (Nexcaliber)
  • Cigna - (1)
    Open Access Plus
  • Consolidated Association of Railroad Employees - (1)
    Self-Insured Employee Plan
  • Coventry - (1)
    Coventry/First Health
  • Coventry Workers' Compensation - (1)
    Coventry Workers' Compensation
  • DFW ConnectedCare - (1)
    American Airlines Employee Benefit Plan
  • Envolve Vision - (1)
    Envolve Vision
  • EyeMed Vision - (1)
    EyeMed Vision
  • Galaxy Health Network - (1)
    Galaxy Health Network
  • Gladney Center - (1)
    Gladney Center
  • Healthscope - (2)
    DART ACO
    DART ACO Flex
  • HealthSmart - (2)
    ACCEL Network
    Preferred Network
  • Humana - (5)
    ChoiceCare
    Commercial HMO Plans
    Commercial PPO Plans
    National POS
    Humana Preferred
  • Humana Behavioral - (1)
    Tricare Members Only
  • Independent Medical Systems - (1)
    IMS Network
  • Injury Management Organization (IMO) - (1)
    Injury Management Organization (IMO)
  • Magellan - (6)
    CHIP
    Navigator Networks
    Pinnacle Networks
    STAR
    STAR Kids
    Summit Networks
  • Midland Memorial Hospital - (1)
    Employee Benefit Plan
  • Mother Frances Hospital Regional - (1)
    Self-Insured Employee Plan
  • OccuNet - (1)
    Occupational Networks of Texas, Inc.
  • PHCS Network - (1)
    PHCS Network
  • Political Subdivision Workers' Compensation Alliance - (1)
    PSWCA
  • Reny Company - (1)
    Workers Comp
  • Rockport - (1)
    Workers Comp
  • Scott & White Health Plan - (1)
    RightCare STAR Medicaid Network
  • Sedgwick Preferred Network f/k/a Southwest Medical - (1)
    Workers Comp
  • Superior - (5)
    CHIP
    CHIP Perinate
    Foster Care
    STAR
    STAR+PLUS
  • Superior HealthPlan - (4)
    CHIP Perinate
    Foster Care
    STAR
    STAR+PLUS
  • Superior Vision - (1)
    Superior Vision
  • Three Rivers Network - (1)
    Three Rivers Network
  • Tricare - (3)
    Tricare Extra
    Tricare Prime
    Tricare Select
  • TriWest - (1)
    VA-PCCC
  • United Behavioral Healthcare/Optum - (1)
    United Behavioral Healthcare/Optum
  • UnitedHealth - (24)
    Charter EPO
    Charter HMO
    Charter POS
    CHIP
    Choice +HMO
    Choice EPO
    Choice HMO
    Choice Plus POS
    Core Choice Plus POS
    Core EPO
    Core HMO
    Navigate EPO
    Navigate HMO
    Navigate HMO+
    Navigate POS
    Options PPO
    PPO
    Select +
    Select EPO
    Select HMO
    Select Plus POS
    STAR
    STAR Kids
    STAR+PLUS
  • University Mary Hardin-Baylor - (1)
    Employee Benefit Plan
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Your rights and protections against surprise medical bills
Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
Medical services
​​​​​​​​​​​​​Baylor Scott & White offers expertise and treatment options conveniently located near you.
Primary care

Our primary care teams offer a full range of medical care for the entire family from baby to golden years. We can help keep you and your loved ones well or help you recover from illness or injury. Services our primary care clinics and physician offices offer include, but is not limited to: 

  • Chronic disease management and medication management 
  • Diagnostic testing and lab services 
  • Immunizations and vaccinations 
  • Pediatric care 
  • Physicals, including sports physicals 
  • Preventative health 
  • Treatment for illnesses and minor injuries 
  • Women’s health 

Our PCP teams are connected to all the BSWH virtual care options (from e-Visits to video visits) and BSWH specialists so that your complete health history is factored in at every touchpoint.  

Read more about primary care
Rehabilitation and physical therapy

Our team of physicians and therapist are dedicated to helping patients find the best way back through nonsurgical therapies from all types of injuries, illness, and acute and chronic conditions, including but not limited to:

  • Musculoskeletal disorders
  • Neurologic disorders and injuries
  • Pediatric neurological and developmental disorders
  • Post-operative care
  • Sports injuries

Read more about our PT and rehab services
Mental health

Our psychiatrists, psychologists and behavioral health specialists provide diagnostic and therapeutic services aimed at helping you to develop strategies for coping with mental health conditions and/or substance abuse, including:

  • Anxiety disorders (OCD, panic, phobias)
  • Attention Deficit Hyperactivity Disorder (ADHD)
  • Binge or compulsive overeating
  • Coping with chronic illness
  • Depression
  • Grief/bereavement
  • Substance abuse

Read more about psychiatry and psychology

Pay bill

Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement. 

We offer two online payment options:

Other payment options:

  • Pay by mail

    To ensure that your payment is properly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, be sure to include your account number on the check or money order.

    Please mail payment to the address listed on your statement.

  • Pay by phone

    Call 1.800.994.0371 to make a payment. Payments can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. 

    If you need to speak to someone about a Baylor Scott & White bill from our hospitals or clinics, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM.

  • Pay in person
    Payments can be made in person at the facility where you received services.

Financial assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a member of our team at any time, before, during or after care is received.

View financial assistance options

Healthcare is Better when it's all together.
Download the MyBSWHealth app today and see how easy it is to manage your family's care in one place.
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