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Overview

During and after your hospital stay at any Baylor Scott & White Health facility in North Texas, you can access your personal health records using FollowMyHealth® , our hospital patient portal. FollowMyHealth®  gives you online access to some lab results, most radiology test results, immunizations and more from a computer, tablet or smartphone.

How Do I Sign Up?

Simply provide your email address when completing registration forms at your hospital and you will be sent a personalized invitation to set-up your very own profile on FollowMyHealth® .

Safe and Secure

Your information is safe from unauthorized access because FollowMyHealth®  is password-protected and delivered via a secure connection.

Managing Your Health On the Go

Having FollowMyHealth®  on your smartphone or tablet makes managing your health care even easier. Download the free mobile app from the Apple App Store or Google Play Store and stay on top of your health wherever you go.

Access When It's Convenient for You

Whether you're at home on your computer or on the go on your tablet or smart phone, you'll have access when you need it and where you need it.

Securely View Your Personal Health Record

Don't wait for a call or letter. Get your test results delivered to your MyBSWHealth account and view electronically.

New Features, New Access

We're always working to add more functions and access to improve your online experience. Stay tuned for updates.

Frequently Asked Questions

Have more questions about how to sign up? How to manage the health care for a loved one? How to request an invitation? Read our FAQs to learn all you'll need to know about FollowMyHealth® .

What is FollowMyHealth® ?

FollowMyHealth® is a patient portal available to inpatients at Baylor Scott & White Health facilities in North Texas. It provides a convenient and secure way to access personal health records from any computer or mobile device with Internet access.

What are the benefits of using FollowMyHealth® ?

  • Securely view your personal health record
  • Access when it’s convenient for you
  • More features added continuously to improve your online experience

How do I start?

  • Step 1: Invitation email

    Patients who choose to provide their email address during hospital registration, will receive an invitation email to join FollowMyHealth® . This invitation email is required to join, and it includes the instructions on how to set up your online FollowMyHealth® account. If you don't receive your email invitation to join FollowMyHealth® , be sure to check your email junk or quarantined files. The email invitation includes instructions for Step 2, setting up a FollowMyHealth® account.

    Step 2: Registering for the first time

    • At the FollowMyHealth® login page, click the FMH button.
    • Select Create an Account.
    • Select First Time User and follow the directions to set up your unique username and password.
    • The Invitation Code will be the last four digits of your social security number. (You will only be required to provide this information one time for security purposes.)

    In order to participate in FollowMyHealth® , patients will be required to enter into an agreement directly with Allscripts™ Healthcare, LLC, the provider of the portal.

    Step 3: Start Benefiting from FollowMyHealth®

    Once your FollowMyHealth® account is created, bookmark the site or you can use the link provided at BSWHealth.com/FollowMyHealth.

How do I access my account from my mobile device?

Your FollowMyHealth® home page has a hyperlink in the top right corner. Click Add Healthcare Apps. You can also install the free FollowMyHealth® app from the iTunes App Store or Google Play marketplace store. Search for FollowMyHealth® to find the app. Once you have the FollowMyHealth® app, you can choose to specify certain notifications be sent via text messaging on your mobile phone. Text messages do not contain protected health information.

After I set up my account and establish my connection to Baylor Scott & White, what results will I see on the portal?

For tests completed on or after January 8, 2014, the following test result reports will be available:

  • Most laboratory studies
  • Radiology tests: X-rays, MRI, CT scans, ultrasound, nuclear medicine
  • Cardiology procedure results
  • Gastroenterology procedure results

Certain sensitive lab test results will not be available to patients in FollowMyHealth® . Those results include but are not limited to hepatitis, HIV, STDs and genetic testing.

Not all health information in your medical record is available online. For a complete copy of your medical record, contact the health information management department at the Baylor Scott & White facility you last visited.

Can I set up accounts for health care dependents?

FollowMyHealth® does allow you to set up an account for health care dependents, known as a proxy account. A proxy account allows you to view the health care dependent’s information available in FollowMyHealth® . Examples of a proxy account include:

  • Dependent adult
  • Legal guardian
  • Minor child – Ages 0-13 (Existing proxy access of a minor child stops at age 14, and proxy access must be resubmitted to the health information management department.)

If you would like to request proxy access, please complete the adult proxy access request form or minor child proxy access request form and return it to the health information management department at the Baylor Scott & White facility where the health care dependent was last seen as a patient. Contact information for the health information management departments are included on the form.

How do I set up an account if I didn’t receive an email invitation?

To request an email invitation, fill out the FollowMyHealth® Sign-Up Form . Complete the form and return it to the health information management department at the Baylor Scott & White facility where you were last seen as a patient. Call the FollowMyHealth® Help Desk at 1.888.670.9775 to have the form emailed to you.

Technical Requirements

  • Compatible browsers include Internet Explorer 8.0 or higher, Firefox 2 or 3, Google Chrome 4, Safari 3 or 4.
  • Operating systems include Windows or Mac.
  • A FollowMyHealth® (FMH) secure login account is required.

Support

  • For technical support, call 1.888.670.9775, Monday–Friday, 7 a.m. to 7 p.m. or email support@followmyhealth.com
  • For clinical questions, please contact your primary care physician.
  • Online support resources are available on the FMH site.

FollowMyHealth™ is a patient portal offered by Baylor Scott & White Health to patients as a convenient online personal health record. FollowMyHealth™ is provided by Allscripts™ Healthcare, LLC. Allscripts™ is responsible for the portal’s operation, and its use is governed by Allscripts™.

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