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Lucy Ortiz, MD
Internal Medicine
Accepts New Patients
portal
About
Serving all people by providing personalized health and wellness through exemplary care, education and research.

LanguagesEnglish
Ages SeenAdults, Geriatrics
Hospital Affiliations
  • Baylor Scott & White Medical Center - Round Rock
  • Baylor Scott & White Medical Center - Temple
Insurance Accepted
*Accepted plans and benefits may vary by location.
INSURANCE PLAN
ACCEPTS NEW PATIENTS
Cigna - CAC Plan
Accepts New Patients
Cigna - Cigna Choice Fund
Accepts New Patients
Cigna - EPO
Accepts New Patients
Cigna - Flexcare
Accepts New Patients
Cigna - HMO
Accepts New Patients
Cigna - HMO Open Access
Accepts New Patients
Cigna - HMO/POS
Accepts New Patients
Cigna - LocalPlus
Accepts New Patients
Cigna - LocalPlusIN
Accepts New Patients
Cigna - Network
Accepts New Patients
Cigna - Network Open Access
Accepts New Patients
Cigna - Network POS
Accepts New Patients
Cigna - Open Access Plus
Accepts New Patients
Cigna - POS
Accepts New Patients
Cigna - POS Open Access
Accepts New Patients
Cigna - PPO
Accepts New Patients
Healthscope - DART ACO
Accepts New Patients
Healthscope - DART ACO Flex
Accepts New Patients
Medicare - Traditional Medicare
Accepts New Patients
Medicare Railroad - Medicare Railroad
Accepts New Patients
Scott & White Health Plan - HMO Network-Group-ORX Broad
Accepts New Patients
Scott & White Health Plan - HMO Network-Individual/Family-ORX Broad
Accepts New Patients
Scott & White Health Plan - HMO Network - Large Group
Accepts New Patients
Scott & White Health Plan - PPO Network-Group-ORX Broad
Accepts New Patients
Scott & White Health Plan - EPO Network-Group-ORX Broad
Accepts New Patients
Scott & White Health Plan - EPO Network-Individual/Family-ORX Broad
Accepts New Patients
Scott & White Health Plan - PPO Choice Network
Accepts New Patients
Scott & White Health Plan - PPO Choice Preferred Network
Accepts New Patients
Scott & White Health Plan - Cigna PPO Network - Out-of-Area Member Plan
Accepts New Patients
Scott & White Health Plan - Texas Statewide PPO
Accepts New Patients
Scott & White Health Plan - PHCS/OPTUM - PPO Network - Out-of-Area Member Plan
Accepts New Patients
Scott & White Health Plan - 2018 SeniorCare (Cost) Network
Accepts New Patients
Scott & White Health Plan - McLane Group Network
Accepts New Patients
Scott & White Health Plan - BSW Preferred HMO Network-ORX Broad
Accepts New Patients
Scott & White Health Plan - BSW Preferred PPO Network-ORX Broad
Accepts New Patients
Scott & White Health Plan - BSW Preferred EPO Network-ORX Broad
Accepts New Patients
Scott & White Health Plan - BSW Preferred HMO - Large Group
Accepts New Patients
Scott & White Health Plan - ERS BSW Preferred HMO Network
Accepts New Patients
Scott & White Health Plan - TRS - Active Care Participants Network
Accepts New Patients
Scott & White Health Plan - 2018 Vital Traditions Medicare Advantage Network (HMO)
Accepts New Patients
Scott & White Health Plan - SeniorCare Advantage HMO
Accepts New Patients
Scott & White Health Plan - SeniorCare Advantage PPO
Accepts New Patients
Scott & White Health Plan - RightCare STAR Medicaid Network
Accepts New Patients
Scott & White Health Plan - BSWH Employee Network - PPO & HSA
Accepts New Patients
Scott & White Health Plan - BSWH Employee Network - SEQA & EQA
Accepts New Patients
Superior - Ambetter Balance Care - Silver
Accepts New Patients
Superior - Ambetter Essential Care - Bronze
Accepts New Patients
Superior - Ambetter Secure Care - Gold
Accepts New Patients
Superior - CHIP
Accepts New Patients
Superior - CHIP Perinate
Accepts New Patients
Superior - Foster Care
Accepts New Patients
Superior - STAR
Accepts New Patients
Texas Medicaid & Healthcare Partnership (TMHP) - TMHP Medicaid
Accepts New Patients
Tricare - Tricare Extra
Accepts New Patients
Tricare - Tricare Prime
Accepts New Patients
Tricare - Tricare Select
Accepts New Patients
TriWest - VA-PCCC
Accepts New Patients
UnitedHealth - AARP Medicare Complete
Accepts New Patients
UnitedHealth - Charter EPO
Accepts New Patients
UnitedHealth - Charter HMO
Accepts New Patients
UnitedHealth - Charter POS
Accepts New Patients
UnitedHealth - CHIP
Accepts New Patients
UnitedHealth - Choice +HMO
Accepts New Patients
UnitedHealth - Choice EPO
Accepts New Patients
UnitedHealth - Choice HMO
Accepts New Patients
UnitedHealth - Choice Plus POS
Accepts New Patients
UnitedHealth - Core Choice Plus POS
Accepts New Patients
UnitedHealth - Core EPO
Accepts New Patients
UnitedHealth - Core HMO
Accepts New Patients
UnitedHealth - Dual Complete Medicare Advantage
Accepts New Patients
UnitedHealth - Group Medicare Advantage
Accepts New Patients
UnitedHealth - Medicare Complete
Accepts New Patients
UnitedHealth - Medicare Gold
Accepts New Patients
UnitedHealth - Medicare Silver
Accepts New Patients
UnitedHealth - Navigate EPO
Accepts New Patients
UnitedHealth - Navigate HMO
Accepts New Patients
UnitedHealth - Navigate HMO+
Accepts New Patients
UnitedHealth - Navigate POS
Accepts New Patients
UnitedHealth - Nexus ACO OA
Accepts New Patients
UnitedHealth - NexusACO R
Accepts New Patients
UnitedHealth - Options PPO
Accepts New Patients
UnitedHealth - PPO
Accepts New Patients
UnitedHealth - Secure Horizons
Accepts New Patients
UnitedHealth - Select +
Accepts New Patients
UnitedHealth - Select EPO
Accepts New Patients
UnitedHealth - Select HMO
Accepts New Patients
UnitedHealth - Select Plus POS
Accepts New Patients
UnitedHealth - STAR
Accepts New Patients
UnitedHealth - STAR Kids
Accepts New Patients
UnitedHealth - STAR+PLUS
Accepts New Patients
UnitedHealth - UHC West Signature Value Gated HMO
Accepts New Patients
Insurance listings are subject to change without prior notice.Please call the physician's office or health plan to verify coverage information prior to scheduling your visit or procedure. PPO Network Agreements include participating Employers and/or Administrator only. Not all members participating in contracted networks have in network access. Networks include Beech Street, HealthSmart, PHCS and texas True Choice. In network participation is updated on a monthly basis by the network.
Background
Education
  • Residency: Internal Medicine, San Juan City Hospital (Puerto Rico) (2009)
  • Medical School: Medical Doctor, Universidad Iberoamericana (2005)
Certifications
  • Internal Medicine (General Cert) - American Board of Internal Medicine
Industry Relationships

Baylor Scott & White Health’s vision is to be the most trusted name in giving and receiving safe, quality, compassionate healthcare. As part of that vision, Baylor Scott & White Health is committed to dealing honestly, fairly and with integrity in all matters to provide exemplary patient care, broaden medical knowledge, train the next generation of physicians and support outside relationships that promise public benefit.To that end, Baylor Scott & White Health physicians may collaborate with health care industry partners such as pharmaceutical, biotech, or medical device companies(collectively referred to as Industry) to help develop medical breakthroughs, or provide medical expertise or education.To promote professional and commercial integrity in such matters, physicians who are employed, contracted for administrative duties or performing research with Baylor Scott & White Health seek advanced approval for certain new Industry relationships, and report their Industry relationships and activities to the Office of Corporate Compliance annually for review.

Baylor Scott & White Health publicly discloses reported payments to these physicians and their immediate family members of $5,000 or more from Industry companies with which the physicians interact as part of their professional activities.The information on this website may differ somewhat from information on other publicly available databases due to different reporting periods, definitions, or reporting requirements.Patients may visit CMS’ Open Payments Database for more information, and should feel free to speak with their physician about relationships with Industry.

As of Mar 4, 2019, Lucy Ortiz, MD  has reported no outside relationship with Industry that is applicable to this listing.

Reviews(62)
Overall: 4.7*
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Patient Comments**

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Apr 2, 2019
this visit was for hospitalization follow up.
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Mar 26, 2019
warm and caring individual
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Mar 15, 2019
I always receive the best care from the doctor, nurse and the rest of the hospital personnel.
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Mar 15, 2019
great service and nice to share informationwith a bilingual care provider.
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Mar 14, 2019
Dr.Ortiz was very friendly when approaching me during my appointment. She was very helpful in answering my questions about my health.
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Mar 12, 2019
enjoyed environment and care
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Mar 10, 2019
Dr.Ortiz is amazing I finally found a Dr who cares and trust me I have been to a lot to find her.
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Mar 8, 2019
Mrs Ortiz asked right questions and had me on track to feeling myself
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Mar 8, 2019
Dr. Ortiz took grate care of me as well as her nurse. Gave me all the information I was looking for. thinking about switching to Dr. Ortiz as my new provider! thank you Dr./ Nurse!
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Feb 28, 2019
she is fresh, reads your chart, informed of your health history. Prepared to check to make sure all meds are necessary and that all questions are answered and asked .. listens to me, the patient, not just clicking boxes on a computer screen.. of minimum basics for insurance covered items ... Very Refreshing
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Feb 22, 2019
Great hospital
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Feb 19, 2019
I truly felt that Dr. Ortiz and her staff cared about me and my health.
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Feb 14, 2019
wonderful bedside manners, very attentive to my concerns and showed genuine care and interest to what i was telling her. Sanitized hands before touching me!
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Feb 12, 2019
I wouldn\'t see any other Dr.!!
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Feb 12, 2019
my visit on this day , went really good . Dr. Ortiz takes her practice really serious. I wa happy !!!!
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Feb 10, 2019
My mom also sees Dr. Ortiz and thinks she is an awesome doctor! Dr. Ortiz takes the time to listen to you and actually seems concerned about your symptoms. You are not just another patient\' to her.
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Feb 8, 2019
She was very thorough, inquisitive, and heard my concerns. This is very important to me!
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Feb 5, 2019
Dr. Ortiz is very caring.
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Jan 30, 2019
Dr. Ortiz and the staff are great and BSW is fortunate to have them.
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Jan 30, 2019
My husband and I came looking for a primary care doctor . We were pleased with Dr. Ortiz and staff and will use them for future care.
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Jan 4, 2019
great experence
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Jan 2, 2019
I really like Dr. Ortiz. Down to earth, thorough and practical. I appreciated how she caught something in my record from my visit last January that needed to be emphasized and re-checked. I feel like I now have a Dr. on my team that I can go to with medical questions or issues that come up.
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Dec 18, 2018
Dr. Ortiz was very through and explained every question I asked. This was my first visit with Dr. Ortiz and really liked her and her practice.
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Dec 3, 2018
Dr. Ortiz was very caring, informative and concerned about my condition. She made sure to call me to follow up on my treatment. This was very nice of her to be so detailed. I feel she took her time to treat me and provide me with the level of care that any patient would be grateful to have from a Doctor. She is not my primary care physician but she treated me as if I were. Thank you Dr. Ortiz for seeing me last minute and making sure I was treated with respect and kindness.
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Dec 2, 2018
dr ortiz was the best dr I\'ve seen in a long time. she was thoughtful, thorough and helpful for me getting my issue diagnosed
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