Virtual urgent care available 24 hours a day, seven days a week
At Baylor Scott & White Virtual Urgent Care Clinic, we care for patients ages 24 months and up. Our fully-credentialed and employed Baylor Scott & White Health providers are pleased to provide virtual care to any patient in the state of Texas 24 hours a day, seven days a week, through video visits and e-Visits.
Baylor Scott & White Virtual Urgent Care is open most holidays. Please check MyBSWHealth for available appointments with our on-call providers.
Virtual urgent care visit options
Video visit
A video visit is a face-to-face virtual appointment with our on-call providers using a camera-enabled device. Visits are billed as a standard office visits and can be used to treat a range of common conditions from the comfort of your home. Here’s how to schedule:
- Download the MyBSWHealth app and create or sign in with an existing account.
- Under Get Care, select Schedule Now, then select Video Visit, and click on the “On-Call Provider” tab to find an available Baylor Scott & White on-call provider.
- Before your appointment, complete eCheck-In in the MyBSWHealth app. Once finished, the “Launch Visit” button will appear up to five minutes before your scheduled appointment time.
eVisit
An eVisit is a five-minute telehealth questionnaire process about your symptoms. Once complete, a provider on our team will assess your responses to provide a treatment plan. eVisits are $40, paid at the time of service if not covered by insurance, and have a guaranteed response time of one hour. Here’s how to complete an eVisit:
- Download the MyBSWHealth app and create or sign in with an existing account.
- Under Get Care, select Schedule Now, then eVisit and complete the short evaluation of your symptoms.
Having trouble? Call MyBSWHealth Patient Technical Support at 1.855.691.0180.
Virtual urgent care services
Baylor Scott & White Virtual Urgent Care Clinic offers expertise and treatment options from the comfort of your home for ages 24 months and up.
If you are experiencing a medical emergency, please call 911. We do not treat major emergencies, such as chest pain, stroke, seizures, difficulty breathing, overdose, etc.
Conditions treated include:
- Respiratory infections, allergies, COVID-19, and flu
- Common female problems (UTI, yeast infection)
- Medication to prevent illness after flu exposure
- Eye, ear, and mouth pain
- Skin and nail concerns
- Refills: EpiPen/asthma inhaler/migraine medicine
- Head lice and tick bites
- Stomach concerns
- Flu prevention and travel medication
- Sprains and strains*
- Low back pain*
- Minor headache*
*Treated by Video Visit only (not eVisit)
Labs, X-rays, and referrals not available.