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Hours of Operation
Hours of Operation
Office Hours
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (19)Choice POS IIOpen Choice PPOQPOSSelectSTARGroup Retiree Medicare PPO - Limited to Exxon/MobilOpen Access SelectAetna Medicare Choice II Plan (PPO)Health Network OptionAetna Medicare Choice Plan (PPO)Open Access Elect ChoiceHealth Network OnlyOpen Access Managed ChoiceManaged ChoiceHMOAetna Medicare Freedom Plan (PPO)Aetna Medicare Value Plan (HMO)Aetna Medicare Prime Plan (HMO)Aetna Medicare Eagle Plan (PPO)
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American Health Advantage of Texas - (1)American Health Advantage of Texas HMO I-SNP
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Baylor Scott & White Health Plan - (2)BSW SeniorCare Advantage HMO2023 BSW Employee Network (PPO & HSA)
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Blue Cross Blue Shield - (23)Blue Advantage - BronzeParPlanTRS-ActiveCare 2TRS-ActiveCare PrimaryTRS-ActiveCare Primary HDTRS-Care StandardBlue Advantage Plus - SilverBlue Cross Medicare Advantage (HMO)Blue PremierBlue Essentials AccessBlue EssentialsBlue ChoiceFederal FEP Blue FocusBlue Cross Group Medicare Advantage (PPO)Blue Premier AccessBlue Cross Medicare Advantage Dual Care Plus (HMO SNP)Blue Advantage Plus - GoldFederal Standard OptionConsumer Directed HealthSelectTRS-ActiveCare Primary+Blue Advantage - GoldBlue Advantage Plus - BronzeFederal Basic Option
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Cigna - (7)Point of Service Open AccessCigna HealthSpringChoice FundOpen Access Plus In-NetworkCigna Medicare AdvantageLocalPlus In-NetworkLocalPlus
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DFW ConnectedCare - (1)American Airlines Employee Benefit Plan
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FirstCare Health Plans - (1)CHIP
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Humana - (9)HumanaChoice (PPO)HumanaChoice (Regional PPO)Humana Gold Choice (PFFS)PPOHumana Gold Plus (HMO)Humana USAA Honor with Rx (PPO)National POSHumana Gold Plus SNP-DE (HMO D-SNP)Humana Honor (PPO)
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Nebraska Furniture Mart - (1)Pearl
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Parkland Community Health Plan - (2)CHIPSTAR - HealthFirst
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PHCS Network - (1)PHCS Primary PPO
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Superior Health Plan - (6)STAR+PLUSWellcare by AllwellWellcareAmbetter Core EPO - SilverAmbetter Core EPO - GoldAmbetter Core EPO - Bronze
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TriWest HealthCare - (1)Community Care Network
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United HealthCare - (20)Charter BalancedCharterNexus ACO - Open AccessNexus ACO - Referral RequiredOptionsSelectSurestAll SaversNavigateChoice PlusCore EssentialCoreCharter PlusEDGEAARP Medicare Advantage Patriot (HMO-POS)AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)AARP Medicare Advantage Walgreens (PPO)Navigate PlusNavigate BalancedAARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)
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Superior HealthPlan - (1)STAR+PLUS
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Medical and support services
Surgery is a tool for weight loss, not a quick fix. A personalized plan of care will be developed to meet your weight loss and long-term maintenance needs.
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Bariatric weight loss surgery
Bariatric weight loss surgery
Weight loss surgeons on the medical staff of Baylor University Medical Center, part of Baylor Scott & White Health, have performed more than 8,000 weight loss procedures since the program began in 2001. A majority of the procedures are performed robotically or using a minimally invasive approach, often on an outpatient basis. Most patients go home within 24 hours, which reduces time off from work, lessens the risk of infection and promotes a speedy recovery.
The types of weight loss surgery we offer include:
- Adjustable gastric band removal
- Duodenal switch
- Gastric sleeve
- Gastric bypass
For most patients, the most significant weight loss is experienced during the first six to 12 months. Of course, individual results may vary. With substantial weight loss, medical complications associated with obesity, including diabetes and hypertension (high blood pressure) significantly improve or resolve completely.
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Metabolic surgery
Metabolic surgery
We offer metabolic surgery for those struggling with Type 2 diabetes, high blood pressure, high cholesterol and sleep apnea. The American Diabetes Association has adopted metabolic surgery as the new standard of care for patients with Type 2 diabetes who are overweight.
Metabolic surgery is similar to traditional bariatric surgery, but unlike bariatric surgery, this type of surgery focuses on affecting the underlying metabolic disease in addition to weight loss.
Metabolic surgery is appropriate for patients with BMI of 30 or higher.
Watch video: Surgery for Type 2 diabetes -
Revisional surgery
Revisional surgery
Revisional surgery is an option for patients who have already undergone a weight loss procedure and may need another one to repair complications from the first procedure or for patients who have gained weight or not lost sufficient weight. Most revisional procedures at Baylor University Medical Center are performed using minimally invasive laparoscopic methods.
You may be a candidate for revisional surgery if:
- You have not lost enough weight after your first surgery
- You regain enough weight that medical problems such as diabetes or gastric reflux have returned
- You regain weight to a point where you no longer have lost 50 percent of your original excess weight
- Your BMI is 40 or above
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Nutrition counseling
Nutrition counseling
A registered dietitian who specializes in bariatric nutrition works one-on-one with weight loss surgery patients during this time. Because weight loss surgery changes the digestive process, nutritional counseling is essential to learning new techniques for eating.
The dietitian provides education and tools about food intolerances and avoiding nutritional deficiencies. The techniques you learn from the Baylor University Medical Center dietitian and nutrition classes are lifestyle changes that assist you the rest of your life. Whether you’re dining out or cooking at home, if you become discouraged or need clarification, the dietitian is available to create or modify your individual eating plan.
Upon approval for the surgery, you will attend a nutrition class that focuses on post-surgery nutritional guidelines. Additional classes are available at six weeks, six months and one year after surgery. You may attend classes as often as desired and one-on-one nutritional counseling is available.
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Nutrition and Weight Management Center
Nutrition and Weight Management Center
The medical weight management program is a comprehensive, multidisciplinary program with a lifestyle change focus.
The program provides:
- Group and individual lifestyle support
- Registered dietitian visit
- Comprehensive physician consultations
- Behavioral health specialist available for consultation
- A 12-week program where participants learn how to eat healthy, plan meals, work on being active, manage stress and stay motivated
Other referral criteria include:
- BMI 30 or greater
- BMI 27 or greater and one or more of the following:
- Elevated waist circumference
- Males: Greater than 40 inches
- Non-pregnant females: Greater than 35 inches
- Elevated waist circumference
- Medical co-morbidities associated with obesity (i.e., diabetes, prediabetes hypertension, coronary artery disease)
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Education and support groups
Education and support groups
Baylor University Medical Center Weight Loss Surgery Program is pleased to provide patients, family and friends with educational and support tools to help you maintain a healthy lifestyle.
Support groups offer continued education through distinguished speakers and other post-surgery patients. The groups build a community for mentoring, additional support and accountability.
Support group educational and fun events are coordinated by a licensed therapist. These groups can help you learn what to expect before, during and after your surgery. Baylor University Medical Center offers in-depth educational workshops on such topics as body image, weight maintenance skills and relapse prevention. Specific groups for men, singles, couples and families are offered.
Fun and interesting events planned on a semi-annual basis may include fashion shows, cooking demonstrations, food shopping tips, a field trip and holiday celebrations. For your convenience, evening support groups are held at several locations in the Dallas area. You may attend these support groups as often as you’d like at no charge.
Escape Diabetes
Bariatric weight loss surgery
Weight loss surgeons on the medical staff of Baylor University Medical Center, part of Baylor Scott & White Health, have performed more than 8,000 weight loss procedures since the program began in 2001. A majority of the procedures are performed robotically or using a minimally invasive approach, often on an outpatient basis. Most patients go home within 24 hours, which reduces time off from work, lessens the risk of infection and promotes a speedy recovery.
The types of weight loss surgery we offer include:
- Adjustable gastric band removal
- Duodenal switch
- Gastric sleeve
- Gastric bypass
For most patients, the most significant weight loss is experienced during the first six to 12 months. Of course, individual results may vary. With substantial weight loss, medical complications associated with obesity, including diabetes and hypertension (high blood pressure) significantly improve or resolve completely.
Metabolic surgery
We offer metabolic surgery for those struggling with Type 2 diabetes, high blood pressure, high cholesterol and sleep apnea. The American Diabetes Association has adopted metabolic surgery as the new standard of care for patients with Type 2 diabetes who are overweight.
Metabolic surgery is similar to traditional bariatric surgery, but unlike bariatric surgery, this type of surgery focuses on affecting the underlying metabolic disease in addition to weight loss.
Metabolic surgery is appropriate for patients with BMI of 30 or higher.
Watch video: Surgery for Type 2 diabetesRevisional surgery
Revisional surgery is an option for patients who have already undergone a weight loss procedure and may need another one to repair complications from the first procedure or for patients who have gained weight or not lost sufficient weight. Most revisional procedures at Baylor University Medical Center are performed using minimally invasive laparoscopic methods.
You may be a candidate for revisional surgery if:
- You have not lost enough weight after your first surgery
- You regain enough weight that medical problems such as diabetes or gastric reflux have returned
- You regain weight to a point where you no longer have lost 50 percent of your original excess weight
- Your BMI is 40 or above
Nutrition counseling
A registered dietitian who specializes in bariatric nutrition works one-on-one with weight loss surgery patients during this time. Because weight loss surgery changes the digestive process, nutritional counseling is essential to learning new techniques for eating.
The dietitian provides education and tools about food intolerances and avoiding nutritional deficiencies. The techniques you learn from the Baylor University Medical Center dietitian and nutrition classes are lifestyle changes that assist you the rest of your life. Whether you’re dining out or cooking at home, if you become discouraged or need clarification, the dietitian is available to create or modify your individual eating plan.
Upon approval for the surgery, you will attend a nutrition class that focuses on post-surgery nutritional guidelines. Additional classes are available at six weeks, six months and one year after surgery. You may attend classes as often as desired and one-on-one nutritional counseling is available.
Nutrition and Weight Management Center
The medical weight management program is a comprehensive, multidisciplinary program with a lifestyle change focus.
The program provides:
- Group and individual lifestyle support
- Registered dietitian visit
- Comprehensive physician consultations
- Behavioral health specialist available for consultation
- A 12-week program where participants learn how to eat healthy, plan meals, work on being active, manage stress and stay motivated
Other referral criteria include:
- BMI 30 or greater
- BMI 27 or greater and one or more of the following:
- Elevated waist circumference
- Males: Greater than 40 inches
- Non-pregnant females: Greater than 35 inches
- Elevated waist circumference
- Medical co-morbidities associated with obesity (i.e., diabetes, prediabetes hypertension, coronary artery disease)
Education and support groups
Baylor University Medical Center Weight Loss Surgery Program is pleased to provide patients, family and friends with educational and support tools to help you maintain a healthy lifestyle.
Support groups offer continued education through distinguished speakers and other post-surgery patients. The groups build a community for mentoring, additional support and accountability.
Support group educational and fun events are coordinated by a licensed therapist. These groups can help you learn what to expect before, during and after your surgery. Baylor University Medical Center offers in-depth educational workshops on such topics as body image, weight maintenance skills and relapse prevention. Specific groups for men, singles, couples and families are offered.
Fun and interesting events planned on a semi-annual basis may include fashion shows, cooking demonstrations, food shopping tips, a field trip and holiday celebrations. For your convenience, evening support groups are held at several locations in the Dallas area. You may attend these support groups as often as you’d like at no charge.
Escape DiabetesPay bill
Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, setup a payment plan or enroll in paperless statements.
Other payment options:
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Pay by mail
To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.
Please mail the payment to the address listed on your statement.
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Pay by phone
Payments to HTPN can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. Please call 1.866.377.1650.
If you need to speak to someone about a bill from a Baylor Scott & White Hospital, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM and can be reached at 1.800.994.0371.
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Pay in person
Payments can be made in person at the facility where you received services.
Financial assistance
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.
Patient forms
To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.