Questions
Our team can help you:
Please note that our team cannot provide clinical advice. If you have an emergency, please call 911.
Get care from anywhere
Download the MyBSWHealth app. Text BETTER to 88408 to get started.
Manage your family's care
Request proxy access in the MyBSWHealth app to help family members schedule their appointments, view test results, message doctors and more.
Request now
Provider noticeEffective July 5, 2022, Susan Favour, MD will longer be with Baylor Scott & White MedProvider. All medical records will remain at the practice. Please contact us with any questions.
Patients established with a primary care doctor: Please reach out to your primary care provider for acute needs rather than scheduling with another physician. You can do this via the MyBSWHealth app, where you can message your provider or set up a virtual visit. You can also call 469.800.9000 and ask for a same-day appointment with your physician or their care team.
Need care now? Baylor Scott & White Urgent Care – Lovers Lane offers after-hours and weekend walk-in care for patients 6 months and older.
As a reminder, masking is still required when entering our facilities.
Baylor Scott & White MedProvider treats adults and is pleased to provide our community with comprehensive, quality medical care in a comforting environment.
Our office uses an electronic health record system that allows for an enhanced patient experience through:
Our services are designed with you in mind so managing your healthcare needs is as simple as possible. Our services are designed with you in mind.
To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.
New Patient Registration Forms
Authorization Forms
We do not release your medical information without your authorization.
Other Helpful Forms
MyBSWHealth is an online tool where you can communicate with your providers, schedule an appointment, access and manage your family’s health.
We offer an easy, secure way to pay your HTPN bill online through MyBSWHealth.
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of financial counselors is here to help. We encourage you to speak to a member of our team at any time – before, during or after care is received.
Baylor Scott & White has established agreements with several types of insurances in an effort to make sure your health needs are covered.
Making an Appointment
On your first visit, we will begin a permanent record. Please bring any medications you are taking, so that we may accurately determine the dosage and frequency. We will ask you to complete a medical history and registration form. Please bring your insurance card and try to arrive at least thirty minutes early for your first visit. If you have been under the care of another doctor, we may ask your permission to transfer some of your records.
We have three appointment categories that take up varying amounts of time:
Canceling an Appointment
Our appointments are confirmed by an automated service. Please listen carefully and follow the prompts to either confirm or cancel your appointment. If you later decide that you are unable to keep your appointment or you are going to be late, please call your physician’s office as soon as possible. This courtesy allows us to be of service to other patients.
Emergency Care
If you have an urgent problem, you may call your physician’s office to schedule an appointment. However, if you feel it is a life-threatening emergency, call 911. Do not delay by calling the doctor’s office first.
Prescription Refills
Prescription Refills Our preferred method for refilling prescriptions is to have your pharmacist call our office with your name and the prescription you need to be refilled. Because we do not have access to your medical records at night or on weekends, we are unable to refill prescriptions during those times.
Confidentiality
At BSW MedProvider, we have a strict patient confidentiality policy. Your medical record is strictly private and will not be shared with your employer, friends, or relatives without your written permission.
Baylor Scott & White MedProvider offers expertise and treatment options conveniently located near you.
Imaging Services
Today, advanced imaging is the key to detecting and evaluating abnormalities and changes in the body. At Baylor Scott & White MedProvider, we offer X-rays, CTs, screening mammograms, ultrasounds and bone density tests to help our physicians diagnose health problems.
Acute Disease Management
Preventive Health
Chronic Disease Management
Immunizations
Take the Sleep Apnea Self-Quiz
You could have a sleep disorder.
Our services
Our geriatric primary care services are offered through a specialized senior clinic that is integrated within Baylor Scott & White MedProvider.
In addition to primary care services, we offer evaluation and care plan development for patients with multiple chronic medical problems common with aging including memory loss, depression, incontinence, functional decline and falls. Care plans are developed in consultation with the patient, patient's family and caregivers and current primary care provider.
The Baylor Scott & White Nutrition and Weight Management Center provides personalized care for nutrition and weight loss management. We partner with our patients and offer medical and lifestyle solutions to assist with weight loss and health goals. Schedule your initial medical consult today! Our obesity specialist physician will perform a comprehensive assessment to develop a medical weight loss plan, which may include lifestyle changes, weight loss medications, medication changes and referrals for nutrition visits and/or Group Lifestyle Balance class.