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Hours of Operation
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Your guide to where to go for care
Primary care doctor
Your first choice for care when it’s not an emergency
- Asthma
- Chronic conditions
- Diabetes management
- High blood pressure
- Earache
- Headaches
- Preventive health
- Sprains
- Well-woman exams
Usual primary care
copays apply
$
eVisits and video visits*
Using your mobile device or computer
- Acne
- Allergies
- Bladder infection
- Cold
- Flu
- Pink eye
- Quit tobacco
- Sinus infection
- Stomach problems
- Yeast infection
Cost can vary by insurance plan
$
* Check with your insurance carrier to see if eVisits are an available option for you.
Walk-in clinics
Same-day appointments when your doctor does not have availability.
Walk-in clinics include select primary care clinics and some pharmacy locations.
- Asthma
- Bladder infection
- Ear or sinus pain
- Earache
- Flu
- Headaches
- Sore throat
- Sprains
Usual primary care
copays apply
$
Urgent care
Need immediate attention but is not life-threatening or an appointment is not available with your doctor
- Back pain
- Bladder infection
- Earache
- Minor burns
Usual primary care copays apply at our North Texas urgent care locations
$
Urgent care copays apply at traditional urgent care locations
$$
Emergency room
Any condition you believe to be life-threatening
- Chest pain
- Deep cuts or wounds
- Difficulty breathing
- Poisoning, overdoses and suicidal behavior
- Severe abdominal pain, coughing or vomiting blood
- Severe burns
- Severe head injuries
- Sudden loss of balance, vision change, facial droop, arm or leg weakness
Hospital average cost
$$$$
Stand-alone average cost
$$$$$
Urgent care conditions we treat
Some medical conditions we treat at our urgent care clinics across Texas when patients need immediate care include:
- Abscess drainage
- Allergies
- Asthma
- Bites and stings
- Cold and flu
- Cuts and scrapes
- Ear infection
- Eye irritation and redness
- Fever
- Headache
- Head lice
- Migraine
- Minor broken bones and fractures
- Minor burns
- Neck and back pain
- Rashes and skin problems
- Respiratory infection
- Sexually transmitted infection concerns
- Sinus infection
- Sore throat or cough
- Strains and sprains
- Staples
- Stiches and sutures
- Urinary tract infection (UTI)
- Vomiting and/or diarrhea
- Yeast infections
Please visit the emergency room for concerns not treated at our urgent care clinics. Learn more about our urgent care clinics.
Services at each North Texas urgent care location
Baylor Scott & White Urgent Care – Fort Worth
- Labs on-site
- Radiology (in-suite)
- COVID-19 vaccinations
- Lab collection site*
- Curbside swab
Baylor Scott & White Urgent Care – Frisco
- Labs on-site
- COVID-19 vaccinations
- Lab collection site*
- Curbside swab
Baylor Scott & White Urgent Care – Irving
- Labs on-site
- Radiology (in-suite)
- COVID-19 vaccinations
- Lab collection site*
- Curbside swab
Baylor Scott & White Urgent Care – Lovers Lane
- Labs on-site
- Radiology (in-suite)
- COVID-19 vaccinations
- Lab collection site*
- Curbside swab
Baylor Scott & White Urgent Care – Midlothian
- Labs on-site
- Radiology (in-suite)
- COVID-19 vaccinations
- Lab collection site*
- Curbside swab
Baylor Scott & White Urgent Care – North Garland
- Labs on-site
- Radiology (in-suite)
- COVID-19 vaccinations
- Lab collection site*
- Curbside swab
Baylor Scott & White Urgent Care – Riverside
- Labs on-site
- Radiology (in-suite)
- Lab collection site*
Baylor Scott & White Urgent Care –Southlake
- Labs on-site
- Radiology (in-suite)
- COVID-19 vaccinations
- Lab collection site*
- Curbside swab
Baylor Scott & White Urgent Care – Waxahachie
- Labs on-site
*Routine labs only with orders from your BSWH doctor. No urgent/emergent labs or specialty labs are available currently. Check with your doctor’s office if you have questions.
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (22)Choice POS IIAetna Signature AdministratorsAetna Medicare Eagle II (PPO)Group Retiree Medicare PPO - Limited to Exxon/MobilAetna Medicare Choice II Plan (PPO)Health Network OptionAetna Medicare Value Plan (HMO)QPOSOpen Access SelectAetna Medicare Eagle Plan (PPO)Aetna Medicare Choice Plan (PPO)Open Access Elect ChoiceOpen Access Managed ChoiceAetna Medicare Dual Complete Plan (HMO D-SNP)Aetna Medicare Freedom Preferred Plan (PPO)Health Network OnlySelectOpen Choice PPOManaged ChoiceAetna Medicare Prime Plan (HMO)HMOAetna Medicare Freedom Plan (PPO)
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American Health Advantage of Texas - (1)American Health Advantage of Texas HMO I-SNP
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Baylor Scott & White Health Plan - (28)BSW Preferred PPO Network2023 BSW Employee Network (PPO & HSA)BSW Solutions PPO2023 BSW Employee Network (SEQA & EQA)2024 BSWH Employee Network (PPO & HDHP)2024 BSWH Employee Network (SEQA & EQA)BSW Access PPOBSW Plus HMO-GroupBSW Plus PPO-GroupBSW Plus HMO-Individual/FamilyBSW Plus PPO-Individual/FamilyBSW Preferred HMO - Individual MarketplaceBSW Preferred HMO Network - GroupBSW Premier HMO-GroupBSW Premier HMO-Individual/FamilyBSW Premier PPOCovenant Preferred HMOEPO Network-Individual/FamilyHendrick Health Employee PlanHMO Network-GroupHMO Network-Individual/FamilyMcLane Group NetworkPPO Network-GroupPyco Industries Employee PlanBSW Extended PPOBSW SeniorCare Advantage HMOBSW SeniorCare Advantage PPOBaptist St Anthony Preferred HMO
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Blue Cross Blue Shield - (26)Blue Advantage - BronzeBlue Advantage - SilverBlue Essentials AccessTRS-Care StandardConsumer Directed HealthSelectFederal Basic OptionBlue Cross Group Medicare Advantage (PPO)Blue Advantage Plus - SilverParPlanBlue PremierBlue Premier AccessHigh Performance NetworkTRS-ActiveCare 2Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)Blue Advantage Plus - GoldTRS-ActiveCare Primary HDTRS-ActiveCare PrimaryBlue ChoiceBlue EssentialsBlue Advantage - GoldBlue Cross Medicare Advantage (HMO)HealthSelectFederal FEP Blue FocusBlue Advantage Plus - BronzeTRS-ActiveCare Primary+Federal Standard Option
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Cigna - (9)Cigna Medicare AdvantagePoint of Service Open AccessOpen Access Plus In-NetworkOpen AccessCigna HealthSpringLocalPlus In-NetworkLocalPlusOpen Access PlusChoice Fund
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DFW ConnectedCare - (1)American Airlines Employee Benefit Plan
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EHN - (1)Employers Health Network
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HealthSmart - (2)Accel NetworkPreferred Network
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Humana - (11)National POSPPOHumana Gold Choice (PFFS)HumanaChoice (Regional PPO)HumanaChoice (PPO)ChoiceCareHumana Gold Plus (HMO)Humana Gold Plus SNP-DE (HMO D-SNP)Humana Honor (PPO)Humana USAA Honor with Rx (PPO)Humana Preferred
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Imagine Health - (1)Imagine Health Network
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Nebraska Furniture Mart - (3)EmeraldPearlOnyx
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Parkland Community Health Plan - (2)STAR - HealthFirstCHIP
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Superior Health Plan - (6)Wellcare by AllwellAmbetter Core EPO - BronzeWellcareAmbetter Core EPO - GoldAmbetter Core EPO - SilverSTAR+PLUS
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Superior HealthPlan - (2)STAR+PLUSSTAR
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TriWest HealthCare - (1)Community Care Network
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United HealthCare - (25)CharterUnitedHealthcare Medicare Advantage Choice (Regional PPO)Select PlusSelectOptionsNexus ACO - Referral RequiredAARP Medicare Advantage Choice (PPO)AARP Medicare Advantage Patriot (HMO-POS)EDGECore EssentialChoiceNexus ACO - Open AccessCoreCharter PlusChoice PlusNavigate BalancedAll SaversAARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)AARP Medicare Advantage Walgreens (PPO)NavigateCharter BalancedAARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)Navigate PlusSurestUnitedHealthcare Group Medicare Advantage (PPO)
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First Health/Coventry - (1)First Health/Coventry Network
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PHCS Network - (1)PHCS Primary PPO
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FirstCare Health Plans - (1)CHIP
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Pay bill
Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, setup a payment plan or enroll in paperless statements.
Other payment options:
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Pay by mail
To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.
Please mail the payment to the address listed on your statement.
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Pay by phone
Payments to HTPN can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. Please call 1.866.377.1650.
If you need to speak to someone about a bill from a Baylor Scott & White Hospital, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM and can be reached at 1.800.994.0371.
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Pay in person
Payments can be made in person at the facility where you received services.
Financial assistance
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.