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Personalized luxury healthcare at our signature medicine practices

The experience of visiting a doctor has changed greatly over the years. At Baylor Scott & White Signature Medicine, we are restoring the art of medicine to its former glory by reconnecting with our patients on a personal level. We specialize in concierge medicine at our signature medicine practices, which allows our physicians the time to get to know you on an individual basis and cater to your healthcare issues and concerns without the hassle of long wait times and limited appointments. Using an innovative approach to medicine and the latest advances in technology, we hope to bring back medicine as it should be and plan for a brighter future in healthcare.

What exactly is concierge medicine?

Also known as retainer medicine or boutique medicine, concierge medicine is a relationship between you and your primary care physician where you pay an annual membership fee for enhanced, personalized medical care. Since concierge care physicians like those at Baylor Scott & White Signature Medicine usually carry smaller patient loads than traditional medical facilities, we are available to spend more time getting to know you and your family. You are provided personal contact number and email of your physician and nurse, and our signature medicine staff will personally confirm or cancel any appointments. We guarantee safe, quality and compassionate healthcare that directly meet your needs.

Our mission

To build and maintain long-lasting partnerships with our patients by offering a highly personalized and proactive approach to a healthy life.

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information before scheduling your visit/procedure.
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  • Aetna - (25)
    Medicare Advantage Plans
    Aetna Signature Administrators
    Aetna Medicare Freedom Plan (PPO)
    Aetna Medicare Eagle Plan (PPO)
    Health Network Only
    CHIP
    Aetna Medicare Choice II Plan (PPO)
    Aetna Medicare Choice Plan (PPO)
    Aetna Medicare Eagle II (PPO)
    Health Network Option
    Choice POS II
    HMO
    Open Access Elect Choice
    Open Access Managed Choice
    Open Access Select
    Open Choice PPO
    QPOS
    STAR
    Managed Choice
    Select
    Aetna Medicare Freedom Preferred Plan (PPO)
    Aetna Medicare Prime Plan (HMO)
    Group Retiree Medicare PPO - Limited to Exxon/Mobil
    Aetna Medicare Dual Complete Plan (HMO D-SNP)
    Aetna Medicare Value Plan (HMO)
  • American Health Advantage of Texas - (1)
    American Health Advantage of Texas HMO I-SNP
  • Baylor Scott & White Health Plan - (4)
    BSW Preferred HMO Network - Group
    BSW Preferred PPO Network
    2023 BSW Employee Network (PPO & HSA)
    BSW SeniorCare Advantage PPO
  • Blue Cross Blue Shield - (32)
    Blue Advantage HMO
    Blue Choice PPO
    Blue Premier
    Blue Premier Open Access HMO
    Medicare Advantage - Oncor
    ParPlan
    Traditional
    Indemnity
    Blue Essentials
    TRS-ActiveCare 2
    TRS-ActiveCare Primary
    TRS-ActiveCare Primary HD
    TRS-Care Standard
    Blue Advantage - Bronze
    Federal Basic Option
    Blue Premier Access
    Federal FEP Blue Focus
    Consumer Directed HealthSelect
    TRS-ActiveCare Primary+
    High Performance Network
    Blue Advantage Plus - Silver
    Blue Advantage - Silver
    Blue Advantage Plus - Bronze
    Blue Advantage Plus - Gold
    HealthSelect
    Federal Standard Option
    Blue Cross Group Medicare Advantage (PPO)
    Blue Cross Medicare Advantage (HMO)
    Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)
    Blue Choice
    Blue Advantage - Gold
    Blue Essentials Access
  • Cigna - (12)
    Children's Medical Center Employee Plan
    City of Dallas Employee Plan
    LocalPlus
    Open Access Plus
    Cigna Medicare Advantage
    Choice Fund
    BSW Extended PPO
    LocalPlus In-Network
    Cigna HealthSpring
    Point of Service Open Access
    Open Access Plus In-Network
    Open Access
  • DFW ConnectedCare - (1)
    American Airlines Employee Benefit Plan
  • First Health/Coventry - (1)
    First Health/Coventry Network
  • FirstCare Health Plans - (1)
    FirstCare Select Plus HMO Network
  • HealthSmart - (2)
    ACCEL Network
    Preferred Network
  • Humana - (12)
    ChoiceCare
    Humana Preferred
    National POS
    Commercial PPO Plans
    Humana Gold Plus SNP-DE (HMO D-SNP)
    PPO
    Humana Honor (PPO)
    Humana Gold Choice (PFFS)
    HumanaChoice (PPO)
    Humana Gold Plus (HMO)
    HumanaChoice (Regional PPO)
    Humana USAA Honor with Rx (PPO)
  • Parkland Community Health Plan - (4)
    CHIP Medicaid
    HealthFirst Medicaid
    STAR - HealthFirst
    CHIP
  • Scott & White Health Plan - (2)
    Cigna PPO Network - Out-of-Area Member Plan
    McLane Group Network
  • Superior Health Plan - (6)
    STAR+PLUS
    Wellcare by Allwell
    Ambetter Core EPO - Bronze
    Ambetter Core EPO - Silver
    Ambetter Core EPO - Gold
    Wellcare
  • Superior HealthPlan - (3)
    Medicare/Medicaid Dual Needs Plan: Advantage HMO SNP
    Medicare/Medicaid Plan
    STAR+PLUS
  • United Healthcare - (24)
    AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)
    Charter
    Charter Plus
    Core Essential
    Navigate
    Choice Plus
    Choice
    Core
    UnitedHealthcare Medicare Advantage Choice (Regional PPO)
    All Savers
    Charter Balanced
    Options
    Surest
    Select Plus
    Nexus ACO - Referral Required
    Nexus ACO - Open Access
    AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)
    AARP Medicare Advantage Patriot (HMO-POS)
    AARP Medicare Advantage Choice (PPO)
    Select
    Navigate Plus
    AARP Medicare Advantage Walgreens (PPO)
    EDGE
    Navigate Balanced
  • UnitedHealth - (2)
    Nexus ACO OA
    NexusACO R
  • University Mary Hardin-Baylor - (1)
    Employee Benefit Plan
  • EHN - (1)
    Employers Health Network
  • Nebraska Furniture Mart - (3)
    Pearl
    Onyx
    Emerald
  • PHCS Network - (1)
    PHCS Primary PPO
  • TriWest HealthCare - (1)
    Community Care Network
  • Imagine Health - (1)
    Imagine Health Network
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Medical services

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Concierge medicine

Also known as retainer medicine or boutique medicine, concierge medicine is a relationship between you and your primary care physician where you pay an annual membership fee for enhanced and personalized medical care. Since concierge care physicians like those at Baylor Scott & White Signature Medicine usually carry smaller patient loads than traditional medical facilities, we are available to spend more time getting to know you and your family. You are provided the personal contact number and email of your physician and nurse, and our staff will personally confirm or cancel any appointments. We guarantee safe, quality and compassionate healthcare that directly meets your needs.

As a concierge medical practice, Baylor Scott & White Signature Medicine is proud to offer:

  • 24/7 physician availability via telephone or email
  • Fitness and nutrition advice from a licensed and registered dietitian
  • Genetic testing
  • In-suite lab draws with no wait
  • Personal body composition analysis
  • Personalized health reminders
  • Same-day or next-day appointments

Executive physicals

24/7 physician availability via telephone or email

Learn more about Personal EDGE®

Nutrition counseling

Good nutrition can help keep you and your family looking and feeling great. Registered dietitians at Baylor University Medical Center provide nutrition education, counseling and lifestyle coaching that can help.

Learn more about nutrition counseling

Benefits of medical concierge services

As a concierge medical practice, Baylor Scott & White Signature Medicine is proud to offer 24/7 physician availability via telephone or email, same day or next day appointments, personalized health reminders, and a variety of other superior services that far surpass anything you will find at a traditional medical facility.

  • Enhanced communication
    • 24/7 personal physician availability by telephone or email
    • Personal contact number and email of your physician and nurse
    • Patient portal
    • Personalized health reminders and results through preferred communication method
    • Our staff will personally confirm and cancel any appointments rather than use an automated system
  • Personalized care
    • Licensed and registered dietitian onsite to provide personalized nutritional counseling
    • In-suite lab draws with no wait
    • Membership card listing vital care team contact information
    • Personalized screening for heart disease and diabetes risk
    • Genetic testing for medication effectiveness
    • Available upon request: personal body comp analysis and travel medication consultation
  • Superior service
    • Same or next day appointments
    • Free valet parking (at Baylor Scott & White Signature Medicine — Baylor University Medical Center, part of Baylor Scott & White Health; Baylor Scott & White Signature Medicine — Tom Landry; and Baylor Scott & White Signature Medicine — Plano)
    • Practice newsletter
  • Executive physicals

    Whether you’re the CEO of a Fortune 500® company or a busy household, Baylor Scott & White Health's Personal EDGE® can provide you with a comprehensive medical examination, fitness, nutrition and lifestyle evaluations, and a personalized fitness program—all in one luxurious setting.

    Personal EDGE®

Pay bill

Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.

We offer two online payment options:

Other payment options:

  • Pay by mail

    To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.

    Please mail the payment to the address listed on your statement.

  • Pay by phone

    Payments to HTPN can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. Please call 1.866.377.1650.

    If you need to speak to someone about a bill from a Baylor Scott & White Hospital, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM and can be reached at 1.800.994.0371.

  • Pay in person

    Payments can be made in person at the facility where you received services.

Financial assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.

View financial assistance options

Mobile makes it easy
Just like we make it easy to get care when your child is sick or injured, our top-rated app, MyBSWHealth, can simplify keeping them healthy. The app lets you book appointments, message your pediatrician, view your child’s medical records and schedule virtual same-day care from your computer, smartphone or tablet.
Text BETTER to 88408

Patient forms

To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.

Give the gift of care

Provide loved ones with a membership to Baylor Scott & White Signature Medicine

As a member, you gift recipient will enjoy:

  • Enhanced communications
  • Physicians availability via same-day or next-day appointments
  • Specialist referrals and care coordination through Baylor Scott & white Signature Medicine staff
  • Hospital visits from physician to assist in care coordination
  • Travel medicine vaccinations, consultations and assistance

Call one of our locations near you to learn more!