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Baylor Scott & White The Voice Center

Multidisciplinary clinic for the diagnosis, treatment and research of voice disorders

We believe that one’s voice is the fundamental and essential form of communication. Our voice allows us to communicate not just with words but through the emotion and intensity of the sound behind those words. Many people use their voice professionally, such as teachers, preachers, lawyers and performers. All of us, however, depend on your voice daily for work and social interactions. No matter your vocation or your training, we treat every voice with unique attention and care.

Visit Us
Open until 4:30 p.m.
8 a.m. - 4:30 p.m.
8 a.m. - 4:30 p.m.
8 a.m. - 4:30 p.m.
8 a.m. - 4:30 p.m.
8 a.m. - 4:30 p.m.

Tools & Resources

Our services are designed with you in mind so managing your healthcare needs is as simple as possible. Our services are designed with you in mind.

  • Patient Forms
  • Appointment Information
  • MyBSWHealth
  • Pay Your Bill
  • Financial Assistance
  • Accepted Insurance

Patient Forms

To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.

The Voice Center Packets

New Patient Registration Forms

Authorization Forms

We do not release your medical information without your authorization.

Appointment Information

Before Your Appointment

Patients will be asked to fill out a detailed voice history and general medical history questionnaires. Please have these filled out completely prior to your appointment in order to ensure that we keep our appointments timely.

What to Expect upon Arrival​

You will meet Lindsey Arviso, MD, and possibly Kim Coker, SLP. Dr. Arviso will perform a full voice history and detailed head and neck exam. You will then have a procedure to evaluate and record the appearance and movement of your voice box called videostroboscopy. This is essential for a thorough assessment of any voice disorder. Videostroboscopy may be completed with a scope in your mouth or through your nose.

By the end of your evaluation, you will understand the nature of your voice problem, and the potential roles of pharmacologic, voice therapy and surgical intervention. Additional workup may be necessary.


MyBSWHealth is an online tool where you can communicate with your providers, schedule an appointment, access and manage your family’s health.

Pay Your Bill

We offer an easy, secure way to pay your HTPN bill online through MyBSWHealth.

Financial Assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of financial counselors is here to help. We encourage you to speak to a member of our team at any time – before, during or after care is received.

Accepted Insurance

Baylor Scott & White has established agreements with several types of insurances in an effort to make sure your health needs are covered.

Conditions we treat​


  • Chronic cough​​​
  • Sudden hoarseness requiring voice rest
  • Vocal cord dysfunction
  • Vocal fold paresis
  • Vocal fold tear
  • Vocal fold paralysis
  • Vocal fold hemorrhage
  • Vocal fold bowing
  • Vocal fold masses
  • Vocal fold scar and sulcus
  • Vocal fold nodules
  • Abnormal vocal fold movement
  • Vocal fold pseudocysts
  • Impaired vocal fold closure
  • Spasmodic dysphonia
  • Vocal fold polyps
  • Muscle tension dysphonia
  • Contact lesions
  • Paradoxical vocal fold movement
  • Reinke’s polyposis (Reinke's edema)
  • Lesions resulting from acid reflux
  • Recurrent laryngeal papilloma
  • Leukoplakia
  • Irritable larynx
  • Cancer
  • Dysphagia
  • Voice problems related to vocal misuse and abuse
  • ​​Changes in singing voice 



Laryngology is a subspecialty within otolaryngology (ear, nose, and throat) that deals with illnesses and injuries of the larynx, often called the voice box. The voice box sits in the front of the neck and contains the vocal cords. The larynx is responsible for sound production and swallowing.

Vocal fold repositioning surgery, or thyroplasty, is a surgery done to move a paralyzed or weak vocal fold to a better position to improve the voice.

Laryngoscopy is done in the operating room with use of a microscope for magnification. Many different surgeries may be done via this approach, including:

  • Microphonosurgery for removal of benign vocal fold lesions to preserve normal tissue and vocal quality
  • CO2 or KTP laser treatment of laryngeal lesions
  • Injection augmentation or laryngoplasty to improve position of a paralyzed or weak vocal fold
  • Airway surgery to improve and dilate any scar in the larynx or upper trachea

Expertise and technology

Baylor Scott & White The Voice Center offers specialized high-resolution imaging of the larynx (or voice box) and laryngeal videostroboscopy to analyze the biomechanics of the vocal fold (or vocal cord) vibration. Our staff includes a laryngologist, ENT doctors who specialize in disorders of the voice and throat, as well as speech-language pathologists for comprehensive care of patients with surgical or rehabilitative voice needs. We are a multidisciplinary team that works hand-and-hand with other BSWH providers and practices on Baylor Dallas campus associated with the voice box, such as Baylor Scott & White Center for Esophageal Diseases.


Speech Services

Voice therapy, which is a subspecialty of speech therapy, is provided to patients who are experiencing changes in their voices. This can range from an attorney, school teacher, parent, or hair dresser who uses his/her voice for work or to meet vocal needs during daily life to a church choir member who requires his or her voice to participate in meaningful life activities. No matter what you may have heard, changes in the voice are not normal and if persist for longer than 3 weeks warrant evaluation by a voice team. The Center also diagnoses and treats a variety of complex swallowing and airway disorders.

Our team including a laryngologist, speech pathologist specializing in voice and upper airway disorders, and singing voice specialist evaluate patients and establish a unique treatment plan tailored to the patients’ needs. This highly skilled, collaborative team offers convenient care utilizing technology and clinical expertise. Care of the voice and upper airway may require medication, surgery, therapy or combinations of these services. Voice therapy may be the only treatment required or may be utilized for pre- and or post-operative rehabilitation.


Treatment Options for Speech

  • Videostroboscopy (both rigid and flexible endoscopy) providing most detailed study of function of larynx
  • Fiberoptic endoscopic evaluation of swallowing (FEES)
  • Nasopharyngoscopy
  • Chronic cough evaluation and therapy
  • Comprehensive voice evaluation including software-based voice analysis
  • Care of the professional speaking voice
  • Voice therapy
  • Chronic cough evaluation and therapy
  • Vocal cord dysfunction/paradoxical vocal fold motion evaluation and treatment
  • Lee Silverman voice treatment (LSVT)
  • Swallowing/dysphagia evaluation
  • Management of airway and swallowing problems
  • Singing voice rehabilitation



D Magazine’s 2020 Best Docs

Dr. Lindsey Arviso was nominated for the third consecutive year for D Magazine’s 2020 Best Docs.

D Magazine profile



GMT finds out about the new Voice Center at Baylor University Medical Center

Check out our very own Dr. Arviso on Good Morning Texas talking about the new Voice Center at Baylor University Medical Center, part of Baylor Scott & White Health.

Watch the segment


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