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Multidisciplinary clinic for the diagnosis, treatment and research of voice disorders in Dallas

We believe that one's voice is the fundamental and essential form of communication. Our voice allows us to communicate not just with words but through the emotion and intensity of the sound behind those words. Many people use their voice professionally, such as teachers, preachers, lawyers and performers. All of us, however, depend on your voice daily for work and social interactions. No matter your vocation or your training, we treat every voice with unique attention and care here in our Dallas voice clinic.

Expertise and technology

Baylor Scott & White The Voice Center in Dallas offers specialized high-resolution imaging of the larynx (or voice box) and laryngeal videostroboscopy to analyze the biomechanics of the vocal fold (or vocal cord) vibration. Our staff includes a laryngologist and ENT doctors who specialize in disorders of the voice and throat, as well as speech-language pathologists for comprehensive care of patients with surgical or rehabilitative voice needs. We are a multidisciplinary team that works hand-and-hand with other Baylor Scott & White Health providers and practices on the Baylor University Medical Center campus in Dallas associated with the voice box, such as Baylor Scott & White Center for Esophageal Diseases.

Learn more about the Center for Esophageal Diseases

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information before scheduling your visit/procedure.
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  • Aetna - (21)
    Medicare Advantage Plans
    Aetna Signature Administrators
    Aetna Medicare Choice Plan (PPO)
    Aetna Medicare Choice II Plan (PPO)
    Aetna Medicare Dual Complete Plan (HMO D-SNP)
    Aetna Medicare Eagle Plan (PPO)
    Aetna Medicare Value Plan (HMO)
    Aetna Medicare Prime Plan (HMO)
    Aetna Medicare Freedom Preferred Plan (PPO)
    Open Access Elect Choice
    Group Retiree Medicare PPO - Limited to Exxon/Mobil
    Aetna Medicare Eagle II (PPO)
    Health Network Option
    Open Access Managed Choice
    Aetna Medicare Freedom Plan (PPO)
    Open Access Select
    Choice POS II
  • American Health Advantage of Texas - (1)
    American Health Advantage of Texas HMO I-SNP
  • Blue Cross Blue Shield - (25)
    Blue Advantage HMO
    Blue Choice PPO
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    Blue Cross Group Medicare Advantage (PPO)
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    High Performance Network
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    Blue Essentials Access
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  • Cigna - (8)
    Children's Medical Center Employee Plan
    City of Dallas Employee Plan
    Open Access Plus
    BSW Extended PPO
    Cigna Medicare Advantage
    Open Access
    Cigna HealthSpring
  • DFW ConnectedCare - (1)
    American Airlines Employee Benefit Plan
  • EHN - (1)
    Employers Health Network
  • First Health/Coventry - (1)
    First Health/Coventry Network
  • HealthSmart - (2)
    ACCEL Network
    Preferred Network
  • Humana - (8)
    Humana Preferred
    National POS
    Commercial PPO Plans
    HumanaChoice (PPO)
    Humana USAA Honor with Rx (PPO)
    Humana Honor (PPO)
    Humana Gold Plus SNP-DE (HMO D-SNP)
  • Nebraska Furniture Mart - (1)
  • Parkland Community Health Plan - (4)
    CHIP Medicaid
    HealthFirst Medicaid
    STAR - HealthFirst
  • PHCS Network - (1)
    PHCS Primary PPO
  • Scott & White Health Plan - (2)
    Cigna PPO Network - Out-of-Area Member Plan
    McLane Group Network
  • Superior Health Plan - (4)
    Ambetter Core EPO - Silver
    Wellcare by Allwell
  • Superior HealthPlan - (3)
    Medicare/Medicaid Dual Needs Plan: Advantage HMO SNP
    Medicare/Medicaid Plan
  • TriWest HealthCare - (1)
    Community Care Network
  • United Healthcare - (8)
    Choice Plus
    Nexus ACO - Referral Required
    Core Essential
    Charter Plus
  • UnitedHealth - (2)
    Nexus ACO OA
    NexusACO R
  • University Mary Hardin-Baylor - (1)
    Employee Benefit Plan
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Medical services

​​​​​​​​​​​​​Baylor Scott & White The Voice Center offers expertise and treatment options conveniently located near you.

Conditions treated

  • Chronic cough
  • Disordered breathing
  • Sudden hoarseness requiring voice rest
  • Vocal cord dysfunction
  • Vocal fold paresis
  • Vocal fold tear
  • Vocal fold paralysis
  • Vocal fold hemorrhage
  • Vocal fold bowing
  • Vocal fold masses
  • Vocal fold scar and sulcus
  • Vocal fold nodules
  • Abnormal vocal fold movement
  • Vocal fold pseudocysts
  • Impaired vocal fold closure
  • Spasmodic dysphonia
  • Vocal fold polyps
  • Muscle tension dysphonia
  • Contact lesions
  • Paradoxical vocal fold movement
  • Reinke’s polyposis (Reinke's edema)
  • Retrograde Cricopharyngeus dysfunction
  • Lesions resulting from acid reflux
  • Recurrent laryngeal papilloma
  • Leukoplakia
  • Irritable larynx
  • Inducible laryngeal obstruction
  • Cancer
  • Dysphagia
  • Voice problems related to vocal misuse and abuse
  • Changes in singing voice


Laryngology is a subspecialty within otolaryngology (ear, nose, and throat) that deals with illnesses and injuries of the larynx, often called the voice box. The voice box sits in the front of the neck and contains the vocal cords. The larynx is responsible for sound production and swallowing.

Vocal fold repositioning surgery, or thyroplasty, is a surgery done to move a paralyzed or weak vocal fold to a better position to improve the voice.

Laryngoscopy is done in the operating room with use of a microscope for magnification. Many different surgeries may be done via this approach, including:

  • Microphonosurgery for removal of benign vocal fold lesions to preserve normal tissue and vocal quality
  • Injection augmentation or laryngoplasty to improve position of a paralyzed or weak vocal fold
  • CO2 or KTP laser treatment of laryngeal lesions
  • Airway surgery to improve and dilate any scar in the larynx or upper trachea


Voice therapy, which is a subspecialty of speech therapy, is provided to patients who are experiencing changes in their voices. This can range from an attorney, school teacher, parent, or hair dresser who uses his/her voice for work or to meet vocal needs during daily life to a church choir member who requires his or her voice to participate in meaningful life activities. No matter what you may have heard, changes in the voice are not normal and if persist for longer than 3 weeks warrant evaluation by a voice team. The Center also diagnoses and treats a variety of complex swallowing and airway disorders.

Our team including a laryngologist, speech pathologist specializing in voice and upper airway disorders, and singing voice specialist evaluate patients and establish a unique treatment plan tailored to the patients’ needs. This highly skilled, collaborative team offers convenient care utilizing technology and clinical expertise. Care of the voice and upper airway may require medication, surgery, therapy or combinations of these services. Voice therapy may be the only treatment required or may be utilized for pre- and or post-operative rehabilitation.

  • Videostroboscopy (both rigid and flexible endoscopy) providing most detailed study of function of larynx
  • Fiberoptic endoscopic evaluation of swallowing (FEES)
  • Nasopharyngoscopy
  • Chronic cough evaluation and therapy
  • Comprehensive voice evaluation including software-based voice analysis
  • Care of the professional speaking voice
  • Voice therapy
  • Respiratory Retraining Therapy
  • Chronic cough evaluation and therapy
  • Vocal cord dysfunction/paradoxical vocal fold motion evaluation and treatment
  • Lee Silverman voice treatment (LSVT)
  • Swallowing/dysphagia evaluation
  • Management of airway and swallowing problems
  • Singing voice rehabilitation

Pay bill

Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.

We offer two online payment options:

Other payment options:

  • Pay by mail

    To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.

    Please mail the payment to the address listed on your statement.

  • Pay by phone

    Payments to HTPN can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. Please call 1.866.377.1650.

    If you need to speak to someone about a bill from a Baylor Scott & White Hospital, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM and can be reached at 1.800.994.0371.

  • Pay in person

    Payments can be made in person at the facility where you received services.

Financial assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.

View financial assistance options

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Patient forms

To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.

News and media

D Magazine’s "2020 Best Docs"

Dr. Lindsey Arviso was nominated for the third consecutive year for D Magazine’s
"2020 Best Docs."

GMT finds out about the new Voice Center at Baylor University Medical Center

Check out our very own Dr. Arviso on Good Morning Texas talking about the new Voice Center at Baylor University Medical Center, part of Baylor Scott & White Health.

Want to schedule an appointment?

If you would like to schedule an appointment with Dr. Rodney, please fill out this form and one of our staff members will be in touch.