Baylor Scott & White Medical Center – Austin is located in Oak Hill just off the West US Highway 290 Service Road just south of MoPac. Our full-service Austin hospital offers a range of medical and surgical services, as well as an Emergency Department open 24/7.
For your convenience, the providers here are also available for appointments at Baylor Scott & White Clinic – Austin Oak Hill, which is located on the same medical campus as Baylor Scott & White – Austin.
More about us
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Enhanced visitor precautions
Learn more about our COVID-19 safety precautions.
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Visitor hours
Regular visiting hours are 10:00 AM - 8:00 PM. Visiting hours may vary in certain units. Please check with the nurse in charge.
Here in Oak Hill in Austin, we feature a board-certified breast surgery specialist on the medical staff with decades of experience managing breast disease, using minimally invasive procedures to preserve the breast when possible, and if needed, breast surgery with reconstruction to restore the natural appearance and feel of breasts.
Our dermatologists diagnose, manage, and treat skin, hair, and nail diseases and disorders, including:
- Acne
- Actinic keratosis
- Dermatitis
- Eczema
- Psoriasis
- Rosacea
- Skin cancer
- Skin infections
- Warts
Our emergency care services are available 24 hours a day, seven days a week and treat major emergency conditions, including:
- Allergic reaction (hives, swelling)
- Animal, snake, or human bites
- Broken bones
- Blue or purple color to lips, skin, or nail beds
- Chest or stomach pain or pressure
- Coughing up blood
- Difficulty breathing
- Fainting
- Heart attack
- Puncture wounds
- Seizure
- Severe bleeding or bleeding that does not stop with direct pressure
- Severe burns or burns on the face
- Severe pain or loss of motion or sensation anywhere in the body
- Shortness of breath
- Stroke
- Sudden dizziness, weakness, or change in vision
- Trauma
- Trouble breathing, swallowing or wheezing
If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency room (please do not drive yourself).
Learn more about emergency careOur endocrinologists provide consultation, diagnosis, and management of endocrine and metabolic diseases. Endocrine disorders involve the body's over or underproduction of certain hormones, while metabolic disorders affect the body's ability to process certain nutrients and vitamins.
Conditions we treat include, but not limited to:
- Diabetes
- High blood cholesterol and triglycerides
- Obesity
- Osteoporosis
- Ovarian disorder, such as polycystic ovarian syndrome (PCOS)
- Parathyroid gland disorders
- Pituitary and adrenal disorders
- Thyroid gland disorders
Some procedures and tests we offer include:
- Bone density testing
- Continuous glucose monitoring
- Insulin pump therapy
- Thyroid fine needle biopsies and ultrasound
Our podiatrists and foot care specialists diagnose, evaluate and innovatively treat a wide range of conditions that affect the foot, toes, and toenails, including:
- Ankle sprains
- Athlete's foot
- Bunions
- Flat feet
- Fractures
- Hammertoes
- Heel pain
- Infections
- Ingrown nails
- Neuromas
- Tendon injuries and ruptures
- Wounds
Our gastroenterologists and digestive disease specialists diagnose, innovatively treat through diagnostic and therapeutic services and technologies, and manage a variety of digestive conditions and diseases, including:
- Acid reflux
- Barrett's esophagus
- Cirrhosis
- Colon cancer
- Crohn's Disease
- Diverticulitis
- Esophageal cancer
- Gallstones
- Gastroesophageal Reflux Disease (GERD)
- Hepatitis
- Irritable Bowel Syndrome (IBS)
- Hepatitis
- Pancreatitis
- Swallowing disorders
- Ulcerative colitis
- Ulcers
Our cardiologists, cardiovascular surgeons, and other heart and vascular specialists study, prevent, diagnose and innovatively treat through state-of-the-art technology and breakthrough techniques advanced heart and vascular conditions, including:
- Advanced heart failure
- Arrhythmia
- Angina (chest pain)
- Aneurysm
- Cardiomyopathy
- Congenital heart disease
- Congestive heart failure
- Coronary artery disease
- Heart attack
- Heart valve disease
- High blood pressure
- High cholesterol
- Peripheral vascular disease (PVD)
- Pericarditis
Advanced imaging technology provides clearer pictures for radiologists and other specialty physicians on the medical staff to provide a more accurate diagnosis that leads to a customized treatment plan, if needed, to start the healing process.
Services may* include:
- Arthrography
- Bone density measurement
- Breast imaging
- CT scan (including low-dose lung cancer CT screening)
- Interventional radiology
- MRI
- Myelogram
- Nuclear medicine (Nuclear PET scan, radiofrequency ablation, I-131 therapy for hyperthyroidism and thyroid cancer)
- Radioimmunotherapy
- Ultrasound
- Virtual colonoscopy
- X-ray and fluoroscopy
* Please call this location for particular outpatient services. Typically, your doctor’s office will refer you to us if we have the imaging service you need.
Read more about our imaging and radiology servicesOur imaging centers provide potentially life-saving 2D and 3D mammograms and clinical breast exams to screen for breast cancer and other conditions that impact women and refer to specialty treatments and services, including:
- Breast calcifications
- Breast cysts
- Breast lumps
- Breast nipple discharge
- Breast pain
- Dense breasts
Our neurologists, neuroradiologists and neurosurgeons study, diagnose, and innovatively treat through advanced technologies to improve quality of life most brain and spine conditions, disorders and injuries, including:
- Alzheimer's Disease
- Lou Gehrig's Disease (ALS)
- Brain aneurysm
- Brain and spine tumors
- Concussion
- Dementia
- Epilepsy
- Essential tremors
- Headache treatment
- Hydrocephalus
- Movement disorders
- Multiple sclerosis
- Neuromuscular disorders
- Parkinson's Disease
- Pituitary tumors
- Stroke care
- Skull base tumors
- Traumatic brain injury
Start finding relief for musculoskeletal disease. We are pleased to offer the community general orthopedic care for all types of bone, joint and muscle conditions, along with a special focus on sports medicine and conditions affecting the joints and hands.
Our quality care includes (but is not limited to):
- Broken bones, dislocations and separations
- Damaged/torn cartilage, meniscus and tendons
- Knee, hip and shoulder scopes
- Joint/ligament reconstruction
- Hand (including wrist and carpal tunnel care)
- Total joint care
Our pain management specialists provide many options for comprehensive and advanced therapy and treatments focused on managing sensory and emotional impacts and restoring function brought on by different types and degrees of pain, including:
- Chronic lower back pain
- Chronic pain
- Fibromyalgia
- Low back pain
- Neck pain
- Nonspecific back pain
- Reflex sympathetic dystrophy
- Sciatic nerve pain
Our primary care teams offer a full range of medical care for the entire family from baby to golden years. We can help keep you and your loved ones well or help you recover from illness or injury. Services our primary care clinics and physician offices offer include, but are not limited to:
- Chronic disease management and medication management
- Diagnostic testing and lab services
- Immunizations and vaccinations
- Pediatric care
- Physicals, including sports physicals
- Preventative health
- Treatment for illnesses and minor injuries
- Women’s health
Our PCP teams are connected to all the BSWH virtual care options (from e-Visits to video visits) and BSWH specialists so that your complete health history is factored in at every touchpoint.
Read more about primary careOur rheumatologists study, diagnose, and innovatively treat arthritis and other joint, muscle and bone diseases, including:
- Arthralgias and myalgias
- Connective tissue disorders
- Fibromyalgia
- Gout
- Lupus
- Osteoarthritis
- Polymyalgia rheumatic
- Polymyositis
- Psoriatic arthritis
- Rheumatoid arthritis (including juvenile rheumatoid arthritis)
- Sarcoid
- Scleroderma/CREST syndrome
- Sjogren's syndrome
- Tendonitis
- Vasculitis
Our surgeons offer pioneering innovations and advanced surgical offerings and services backed by research-based enhanced recovery after surgery (ERAS) to support patient outcomes, including:
- Cardiothoracic surgery
- Colon and rectal surgery
- Dentistry/oral and maxillofacial surgery
- General surgery
- Gynecological surgery
- Head and neck surgery
- Neurosurgery
- Ophthalmic surgery
- Orthopedic surgery
- Pediatric surgery
- Plastic surgery
- Podiatric medicine and surgery
- Robotic surgery
- Surgical oncology
- Transplant surgery
- Urologic surgery
- Vascular surgery
- Weight-loss surgery
We offer quality gynecological and obstetrical care to women in all phases of life. In addition to well-woman exams and screenings, we feature OB/GYNs on our medical staff who perform a full range of minimally invasive gynecological procedures. We also are pleased to be able to care for women throughout the course of a pregnancy with the goal of delivering healthy babies.
Learn more about our women's health servicesOur urogynecologists diagnose, provide essential cancer screenings, and innovatively treat conditions and concerns related to pelvic floor dysfunction, including:
- Bladder prolapse
- Constipation
- Difficulty emptying bladder
- Frequent urination
- Loss of bladder control
- Loss of bowel control
- Painful bladder syndrome
- Pelvic pain
- Sexual dysfunction
Our urologists diagnose, provide essential cancer screenings, and treat conditions and concerns related to the urinary tract and male reproductive organs, including but not limited to:
Urinary-related:
- Bladder disorders and cancer
- Inability to control urination
- Kidney disorders (including kidney stones)
- Urethral disorders
Related to male reproductive organs:
- Erectile dysfunction
- Infertility
- Penile disorders and cancer
- Prostate disorders and cancer
- Sexually transmitted diseases (STDs)
- Undescended testicles (cryptorchidism)
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (1)Aetna Signature Administrators
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Blue Cross Blue Shield - (4)Blue EssentialsBlue PremierParPlanSTAR Kids
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Cigna - (2)Open Access PlusLocalPlus
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DFW ConnectedCare - (1)American Airlines Employee Benefit Plan
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Galaxy Health Network - (1)Galaxy Health Network
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HealthSmart - (2)ACCEL NetworkPreferred Network
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Humana - (3)ChoiceCareHumana PreferredNational POS
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Independent Medical Systems - (1)IMS Network
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Midland Memorial Hospital - (1)Employee Benefit Plan
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Superior Health Plan - (1)STAR+PLUS
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Superior HealthPlan - (4)CHIP PerinateFoster CareSTARSTAR+PLUS
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Three Rivers Network - (1)Three Rivers Network
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Pay bill
Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, setup a payment plan or enroll in paperless statements.
Other payment options:
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Pay by mail
To ensure that your payment is properly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, be sure to include your account number on the check or money order.
Please mail payment to the address listed on your statement.
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Pay by phone
Call 1.800.994.0371 to make a payment. Payments can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day.
If you need to speak to someone about a Baylor Scott & White bill from our hospitals or clinics, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM.
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Pay in person
Payments can be made in person at the facility where you received services.
Financial assistance
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a member of our team at any time before, during or after care is received.
We are proud to be a part of Baylor Scott & White Health, a system invested in improving community health by addressing identified community health needs. We invite you to read our hospitals' reports on community benefit to find out more about our financial stewardship and how we fulfill community needs as part of this exceptional network of hospitals.
The visitor information/concierge desk is located in the main entrance of the medical center, where staff can assist you with general information, wayfinding and local eateries/hotel listings.
Café
Hours: Monday-Friday: 7:00 AM - 1:30 PM
Located on the first floor, the café offers a wide variety of hot and cold meals, snacks and drinks. Self-service checkout is available 24/7. Accepts cash and/or credit cards.
Baylor Scott & White Health is an advocate for greater healthcare pricing transparency and patient affordability. We provide a self-service price estimation tool to help you obtain accurate out-of-pocket expense estimates, along with other helpful resources to help you make more informed financial choices about your care.
You can request copies of your medical records by completing an Authorization for Release of Information form and returning to the facility at which you received care.
Because our staff cares so deeply for those we help, there are those who often go beyond the call to provide great care.
Chaplains are available in the hospital for patients and visitors in need of emotional and spiritual support. Patients and visitors also are welcome to visit the medical center chapel.
There are designated lounges and other areas for visitors and guests. If you are in a large group, we ask for your consideration of other patients’ families when seating is limited. Wireless laptops can be used in most areas by connecting to our visitor wireless network. Charging stations and outlets are also available in select areas.
We rely on our generous volunteers to provide several special services. Every volunteer enhances the patient experience in some way by supporting our culture of customer service. Join the ranks of our volunteers to get involved and make a difference.