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Hours of Operation
Hours of Operation
Office Hours
We are excited to be one of four centers in the Dallas-Fort Worth area to offer this advanced imaging service to patients.
Cardiac Positron Emission Tomography (PET) is an exceptional technology for detecting coronary artery disease, and we are one of four Dallas-Fort Worth heart centers capable of providing this service. In addition, Baylor Scott & White Legacy Heart Center's imaging facility includes certified nuclear, echocardiography and computed tomography labs.
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (23)Aetna Medicare Eagle Plan (PPO)Aetna Medicare Freedom Plan (PPO)HMOAetna Medicare Dual Complete Plan (HMO D-SNP)Aetna Medicare Value Plan (HMO)Aetna Medicare Prime Plan (HMO)Aetna Medicare Freedom Preferred Plan (PPO)Aetna Signature AdministratorsSelectOpen Choice PPOOpen Access SelectManaged ChoiceHealth Network OnlyChoice POS IIOpen Access Managed ChoiceOpen Access Elect ChoiceGroup Retiree Medicare PPO - Limited to Exxon/MobilAetna Medicare Eagle II (PPO)Health Network OptionAetna Medicare Choice Plan (PPO)QPOSSTARAetna Medicare Choice II Plan (PPO)
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American Health Advantage of Texas - (1)American Health Advantage of Texas HMO I-SNP
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Baylor Scott & White Health Plan - (4)BSW Extended PPOBSW Plus PPO-Individual/FamilyBSW Access PPO2023 BSW Employee Network (PPO & HSA)
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Blue Cross Blue Shield - (25)Blue EssentialsBlue ChoiceFederal Standard OptionFederal FEP Blue FocusTRS-ActiveCare Primary+High Performance NetworkBlue Premier AccessHealthSelectBlue Advantage Plus - BronzeTRS-ActiveCare PrimaryTRS-ActiveCare 2Blue Cross Medicare Advantage (HMO)Federal Basic OptionParPlanBlue Essentials AccessBlue PremierBlue Advantage - GoldBlue Advantage Plus - GoldBlue Advantage Plus - SilverBlue Cross Medicare Advantage Dual Care Plus (HMO SNP)Blue Advantage - SilverTRS-Care StandardConsumer Directed HealthSelectBlue Advantage - BronzeBlue Cross Group Medicare Advantage (PPO)
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Cigna - (9)Choice FundLocalPlus In-NetworkLocalPlusPoint of Service Open AccessOpen AccessCigna Medicare AdvantageOpen Access PlusOpen Access Plus In-NetworkCigna HealthSpring
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FirstCare Health Plans - (1)CHIP
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Humana - (11)ChoiceCareHumana Gold Choice (PFFS)National POSHumana Gold Plus (HMO)Humana Honor (PPO)HumanaChoice (Regional PPO)Humana PreferredHumana USAA Honor with Rx (PPO)HumanaChoice (PPO)Humana Gold Plus SNP-DE (HMO D-SNP)PPO
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Superior Health Plan - (6)Wellcare by AllwellSTAR+PLUSAmbetter Core EPO - GoldAmbetter Core EPO - BronzeAmbetter Core EPO - SilverWellcare
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Superior HealthPlan - (1)STAR+PLUS
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TriWest HealthCare - (1)Community Care Network
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United HealthCare - (22)Charter BalancedEDGENavigate BalancedNavigate PlusChoiceCore EssentialAll SaversNavigateAARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)AARP Medicare Advantage Patriot (HMO-POS)SurestSelectCharterAARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)Charter PlusChoice PlusCoreOptionsAARP Medicare Advantage Choice (PPO)Select PlusNexus ACO - Open AccessNexus ACO - Referral Required
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Nebraska Furniture Mart - (2)EmeraldOnyx
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Imagine Health - (1)Imagine Health Network
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Parkland Community Health Plan - (2)STAR - HealthFirstCHIP
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PHCS Network - (1)PHCS Primary PPO
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DFW ConnectedCare - (1)American Airlines Employee Benefit Plan
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First Health/Coventry - (1)First Health/Coventry Network
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HealthSmart - (2)Preferred NetworkAccel Network
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Medical services
Baylor Scott & White Legacy Heart Center offers expertise and treatment options conveniently located near you.
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Coronary calcium scoring
Coronary calcium scoring
What is coronary calcium scoring?
Coronary calcification has been shown to be a powerful risk indicator for heart disease.
A coronary calcium scoring is a simple, safe and quick way to “score” the amount of calcium in your heart. Studies have shown that coronary calcium scores directly correlate with the risk of heart attack, even if your other risk factors—family history, age, cholesterol levels, diabetes, smoking and obesity—are low. A higher coronary calcium score signals that plaque is present and atherosclerosis or hardening of the arteries has begun. The test is performed with a computed tomography (CT) scanner and takes about 15 minutes.
What are the heart disease risk factors?
According to the American Heart Association, the following are major contributing and other risk factors for heart disease:
- High blood pressure
- Diabetes
- Family history of heart disease
- Smoking
- Inactive lifestyle
- Obesity
It is important to remember that calcium scoring only estimates your risk of heart disease or a heart attack. Talk to our doctor to find out if coronary calcium scoring makes sense for you.
What should I expect at my CT scan?
A technologist will escort you into the scanning room, where you’ll see a table and a large, doughnut-shaped device called a gantry. The technologist will have you lie down on the padded table and make sure you’re comfortable. You’ll be asked to lie very still during the scan and hold your breath for a short time to minimize any body movement. During the scan, you might hear a humming noise but you will not feel anything unusual. The technologist can monitor you during the entire exam through a window and will talk to you through an intercom. The specific details of your upcoming examination will be explained fully by a technologist or your physician.
Are IVs or shots involved?
No, This procedure does not require injections, treadmills or other preparation such as fasting. However, it is a good idea to avoid caffeine four to six hours prior to your scan.
What should I expect after my scan?
The cardiologist will carefully analyze your images, review the findings with your physician and provide a report. Your physician will then discuss the results with you.
What does my score mean?
Scores can range from zero (low-risk) to 400 and above (high-risk). Scores indicate the extent of calcification in the heart’s coronary arteries, which indicates the presence of atherosclerosis or hardening of the arteries. Determining the extent of cardiac risk requires your doctor to interpret your calcium score in combination with other tests and risk factors.
Will my insurance cover the test?
Calcium scoring may not be covered by your insurance. Check with your insurance provider to see if your test will be covered.
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Coumadin clinic
Coumadin clinic
The Coumadin Clinic provides patients a convenient way to safely monitor their Coumadin levels.
Patients may schedule an appointment at the clinic for a face-to-face visit with specialized clinical staff or participate in a home monitoring system. We utilize machines that provide accurate results from a fingerstick within minutes.
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Pacemaker clinic
Pacemaker clinic
Our pacemaker clinic evaluates and manages the care of patients prior to and following the implantation of cardiac pacemakers.
The frequency of a patient’s evaluation is determined by the patient’s needs, the age and type of pacing device, and the cardiologist’s recommendations. A typical schedule will include both clinical visits and remote/telephone monitoring. Telephone monitoring utilizes specifically designed transmitter units which allow the staff to analyze how well the pacemaker is working while the patient is at home.
The trained technician will review information from the device to check for function and battery life and make any adjustments recommended by the cardiologist.
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Test and procedures
Test and procedures
- Ankle Brachial Index
- Cardiolite Perfusion Tests
- Stress Test/Cardiolite
- Stress Test with Dobutamine and Cardiolite
- Stress Test/Regadenoson and Cardiolite
- Cardiac PET
- Computed Tomography (CT) Scan
- Echocardiogram Studies
- 2D Doppler Echocardiogram with Color Flow
- Exercise Stress Echocardiogram
- Dobutamine Stress Echocardiogram
- Exercise Tolerance Test
- Heart Health Screening
- Monitoring
- Sonograms
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Vein clinic
Vein clinic
Baylor Scott & White Legacy Heart Center offers minimally invasive treatment options for varicose veins and spider veins.
Do you experience discomfort from varicose veins?
Our vein specialists offer effective solutions for treating varicose veins and spider veins. We specialize in minimally invasive techniques that allow patients to be treated right in our office.
What to look for when considering treatment:
- Veins that are dark purple or blue in color
- Veins that appear twisted and bulging
- An achy or heavy feeling in your legs
- Burning, throbbing or muscle cramping in your legs
- Swelling in your legs
- Worsened pain after sitting or standing for a long time
- Itching around one or more of your veins
- Bleeding from varicose veins
- Color changes, hardening of the vein, inflammation of the skin or skin ulcers near your ankle, which can mean you have a serious form of vascular disease that requires medical attention
Dramatic results without drastic measures
Banish varicose veins with a minimally invasive vein treatment that is safe and effective without lengthy downtime. It’s a non-surgical alternative to vein stripping that seals varicose veins shut and eliminates them for good.
Endovascular radiofrequency or laser ablation
During the procedure, a thin fiber is inserted into the varicose vein through a tiny entry point, usually near the knee. A local anesthetic is used to minimize the pain from the small incision. A local anesthetic is also applied along the length of the vein to make the procedure virtually painless. As the fiber is withdrawn, targeted energy damages the vein walls, shrinking them and closing the faulty vein so that blood cannot flow through it. The body simply reroutes the blood flow through healthier veins. No other tissue in the legs is affected.
Sclerotherapy
For this procedure, your doctor injects small-sized varicose veins known as spider veins with a solution that closes those veins. Treated varicose veins should fade in a few weeks. Each vein can respond differently and may require an additional injection to achieve the desired result.
FAQs
What are the complications of this procedure?
A small number of patients experience numbness that usually passes quickly. Also, there may be minor soreness and bruising. Any discomfort can be treated with over-the-counter, non-aspirin pain relievers as necessary.
How long does it take to recuperate?
Patients can expect a fast recovery. Usually a patient is up and walking immediately and can resume normal daily activity; however, patients are advised to avoid rigorous activities such as gym workouts for a few days.
Is this therapy effective for smaller varicose veins or spider veins?
After having minimally invasive vein treatment, you may still have smaller varicose veins and spider veins. Sclerotherapy can be used to treat these if desired.Call 469.800.6300 to schedule a consultation with one of our vein specialists
Coronary calcium scoring
What is coronary calcium scoring?
Coronary calcification has been shown to be a powerful risk indicator for heart disease.
A coronary calcium scoring is a simple, safe and quick way to “score” the amount of calcium in your heart. Studies have shown that coronary calcium scores directly correlate with the risk of heart attack, even if your other risk factors—family history, age, cholesterol levels, diabetes, smoking and obesity—are low. A higher coronary calcium score signals that plaque is present and atherosclerosis or hardening of the arteries has begun. The test is performed with a computed tomography (CT) scanner and takes about 15 minutes.
What are the heart disease risk factors?
According to the American Heart Association, the following are major contributing and other risk factors for heart disease:
- High blood pressure
- Diabetes
- Family history of heart disease
- Smoking
- Inactive lifestyle
- Obesity
It is important to remember that calcium scoring only estimates your risk of heart disease or a heart attack. Talk to our doctor to find out if coronary calcium scoring makes sense for you.
What should I expect at my CT scan?
A technologist will escort you into the scanning room, where you’ll see a table and a large, doughnut-shaped device called a gantry. The technologist will have you lie down on the padded table and make sure you’re comfortable. You’ll be asked to lie very still during the scan and hold your breath for a short time to minimize any body movement. During the scan, you might hear a humming noise but you will not feel anything unusual. The technologist can monitor you during the entire exam through a window and will talk to you through an intercom. The specific details of your upcoming examination will be explained fully by a technologist or your physician.
Are IVs or shots involved?
No, This procedure does not require injections, treadmills or other preparation such as fasting. However, it is a good idea to avoid caffeine four to six hours prior to your scan.
What should I expect after my scan?
The cardiologist will carefully analyze your images, review the findings with your physician and provide a report. Your physician will then discuss the results with you.
What does my score mean?
Scores can range from zero (low-risk) to 400 and above (high-risk). Scores indicate the extent of calcification in the heart’s coronary arteries, which indicates the presence of atherosclerosis or hardening of the arteries. Determining the extent of cardiac risk requires your doctor to interpret your calcium score in combination with other tests and risk factors.
Will my insurance cover the test?
Calcium scoring may not be covered by your insurance. Check with your insurance provider to see if your test will be covered.
Coumadin clinic
The Coumadin Clinic provides patients a convenient way to safely monitor their Coumadin levels.
Patients may schedule an appointment at the clinic for a face-to-face visit with specialized clinical staff or participate in a home monitoring system. We utilize machines that provide accurate results from a fingerstick within minutes.
Pacemaker clinic
Our pacemaker clinic evaluates and manages the care of patients prior to and following the implantation of cardiac pacemakers.
The frequency of a patient’s evaluation is determined by the patient’s needs, the age and type of pacing device, and the cardiologist’s recommendations. A typical schedule will include both clinical visits and remote/telephone monitoring. Telephone monitoring utilizes specifically designed transmitter units which allow the staff to analyze how well the pacemaker is working while the patient is at home.
The trained technician will review information from the device to check for function and battery life and make any adjustments recommended by the cardiologist.
Test and procedures
- Ankle Brachial Index
- Cardiolite Perfusion Tests
- Stress Test/Cardiolite
- Stress Test with Dobutamine and Cardiolite
- Stress Test/Regadenoson and Cardiolite
- Cardiac PET
- Computed Tomography (CT) Scan
- Echocardiogram Studies
- 2D Doppler Echocardiogram with Color Flow
- Exercise Stress Echocardiogram
- Dobutamine Stress Echocardiogram
- Exercise Tolerance Test
- Heart Health Screening
- Monitoring
- Sonograms
Vein clinic
Baylor Scott & White Legacy Heart Center offers minimally invasive treatment options for varicose veins and spider veins.
Do you experience discomfort from varicose veins?
Our vein specialists offer effective solutions for treating varicose veins and spider veins. We specialize in minimally invasive techniques that allow patients to be treated right in our office.
What to look for when considering treatment:
- Veins that are dark purple or blue in color
- Veins that appear twisted and bulging
- An achy or heavy feeling in your legs
- Burning, throbbing or muscle cramping in your legs
- Swelling in your legs
- Worsened pain after sitting or standing for a long time
- Itching around one or more of your veins
- Bleeding from varicose veins
- Color changes, hardening of the vein, inflammation of the skin or skin ulcers near your ankle, which can mean you have a serious form of vascular disease that requires medical attention
Dramatic results without drastic measures
Banish varicose veins with a minimally invasive vein treatment that is safe and effective without lengthy downtime. It’s a non-surgical alternative to vein stripping that seals varicose veins shut and eliminates them for good.
Endovascular radiofrequency or laser ablation
During the procedure, a thin fiber is inserted into the varicose vein through a tiny entry point, usually near the knee. A local anesthetic is used to minimize the pain from the small incision. A local anesthetic is also applied along the length of the vein to make the procedure virtually painless. As the fiber is withdrawn, targeted energy damages the vein walls, shrinking them and closing the faulty vein so that blood cannot flow through it. The body simply reroutes the blood flow through healthier veins. No other tissue in the legs is affected.
Sclerotherapy
For this procedure, your doctor injects small-sized varicose veins known as spider veins with a solution that closes those veins. Treated varicose veins should fade in a few weeks. Each vein can respond differently and may require an additional injection to achieve the desired result.
FAQs
What are the complications of this procedure?
A small number of patients experience numbness that usually passes quickly. Also, there may be minor soreness and bruising. Any discomfort can be treated with over-the-counter, non-aspirin pain relievers as necessary.
How long does it take to recuperate?
Patients can expect a fast recovery. Usually a patient is up and walking immediately and can resume normal daily activity; however, patients are advised to avoid rigorous activities such as gym workouts for a few days.
Is this therapy effective for smaller varicose veins or spider veins?
After having minimally invasive vein treatment, you may still have smaller varicose veins and spider veins. Sclerotherapy can be used to treat these if desired.Call 469.800.6300 to schedule a consultation with one of our vein specialists
Pay bill
Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, setup a payment plan or enroll in paperless statements.
Other payment options:
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Pay by mail
To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.
Please mail the payment to the address listed on your statement.
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Pay by phone
Payments to HTPN can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. Please call 1.866.377.1650.
If you need to speak to someone about a bill from a Baylor Scott & White Hospital, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM and can be reached at 1.800.994.0371.
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Pay in person
Payments can be made in person at the facility where you received services.
Financial assistance
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.
Patient forms
To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.
News and media
Watch our patient education videos on the following topics:
- Atrial Appendage Closure by Karim Al-Azizi, MD
- Atrial Fibrillation by Marc Shalek, MD
- Calcium Score by David Rawitscher, MD
- Cardiac CT Angiogram by Andrew Binder, MD
- Chronic Total Occlusion - PCI by Karim Al-Azizi, MD
- Congestive Heart Failure by David Rawitscher, MD, FACC
- Coronary Artery Disease by Samuel Woolbert, MD, FACC
- Echocardiogram by Marc Shalek, MD
- Exercise SPECT Stress Test by Mubashar Khan, MD
- Heart Healthy Lifestyle by Sahil Bakshi, DO
- Hypertension by Waenard Miller, MD, FACC
- Lexiscan Myoview Stress Test by David Rawitscher, MD
- Lexiscan PET Stress Test by Mubashar Khan, MD
- Stress Echo by David Rawitscher, MD
- Vein Ablation by Chadi Dib, MD
- Women and Heart Disease by Sarah Samaan, MD, FACC
Tools and resources
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Your first appointment
Your first appointment
Your appointment with one of our cardiologists gives you access to some of the most advanced cardiac treatment available in North Texas. You can expect a thorough evaluation of your cardiovascular health along with specific recommendations on steps you can take for better heart health. Please allow approximately 1 ½ hours for your first office visit.
Cancellation notice
We require a 24 hour notice for cancellations. Otherwise you may be charged a cancellation fee which is not covered by insurance. If you need to cancel or change your appointment, please contact our Scheduling Department as soon as possible, 469.800.6477.
Be sure we have your medical records
If a physician has referred you to Legacy Heart Center, he/she will either contact us by phone or send your records to our office. It is very important that we receive your medical records prior to your visit. Otherwise, your cardiologist will be unable to adequately evaluate you and it may be necessary to reschedule your appointment until those records are received. If you have referred yourself, you should contact your physician and arrange for your records to be sent to our office before your scheduled visit. A few days prior to your appointment, please check with your physician or our office to ensure that your records have been sent and received.
Bring all of your insurance information and your driver’s license
When you make an appointment with us, you will be asked for your insurance information that will then be verified by us prior to your appointment. You should bring your insurance card and your driver’s license to your first appointment.
Bring all of your medications
Please bring all of your medications with you in their original containers when you come to the office. Just put them into a plastic bag and bring them along so that your cardiologist will know everything that you are currently taking. Make sure your doctor knows about every drug you are taking, including over-the-counter drugs and herbal medications as well. One drug may interact with another, in some cases creating serious medical problems.
Complete the new patient forms
Your health history and registration information is very important. We ask that you complete and submit the New Patient Questionnaire online as soon as possible after scheduling your appointment. This will expedite the check-in process when you arrive. Please print and complete all other forms prior to your visit.
If you have any questions about the forms, please call our office, 469.800.6477.
Your examination: what to expect
Once you have completed the check-in process, a medical assistant will take you back to an exam room where he or she will take your blood pressure and pulse and do a 12-lead electrocardiogram (EKG) on you. Please do not use any body lotions or oils prior to your office visit as this makes it difficult to perform an EKG. This test is not painful and takes approximately 5-10 minutes to perform.
The medical assistant will also take your medical history to find out not only what medications you’re taking but what, if any, allergies you might have; what kind of prior illnesses or injuries you may have suffered; and any surgeries or hospital stays you may have had.
You’ll also be asked about the health of your family including any hereditary conditions that may be related to your cardiac health. Finally, you’ll be asked about your marital status, employment and whether or not you use tobacco, alcohol or any drugs. It may help to write down all of your medical events and dates and bring this with you to your visit.
Once the medical assistant is finished, the cardiologist will meet with you to review your medical history and perform a physical examination. Following the exam, he or she will discuss the findings with you and recommend any further testing or treatment plans. Please feel free to ask the cardiologist any questions you may have at this time. On occasion, our physicians utilize certified Physician Assistants specially trained in cardiovascular care to see their patients. If that is the case, your visit will then be reviewed by your physician.
What happens after the first visit?
After your visit with the cardiologist, our office will forward all cardiac records, test results, and suggestions for treatment to your referring physician. In some cases, we may need to schedule a return visit for additional tests. We have an array of advanced technology diagnostic testing and procedure options available on-site to help us pinpoint problems and act on them quickly, well in advance of any cardiac incident.
If you have questions, please call your cardiologist’s nurse, 469.800.6300. Any call received after 4:00 PM will normally be returned the following business day. Every attempt will be made to return your call in a timely manner. -
Request medical records
Request medical records
Baylor Scott & White Health has partnered with HealthMark Group to fulfill all requests for copies of medical and billing records.
HealthMark Group fulfills all patient requests for personal copies at no charge to the patient. A complimentary copy of your record will be made available through HealthMark Group’s website, www.medrelease.com/360. Please allow 3 - 5 business days for processing.
First-time users are required to register for an account before accessing the website. If paper copies are requested, a fee to cover delivery costs will be charged and must be paid before the records are shipped.
To check the status of your medical record request, please contact HealthMark Group directly at 800.659.4035 or status@healthmark-group.com. -
Refilling a prescription
Refilling a prescription
If you need a prescription refill, please call your pharmacy. They will contact us with the appropriate information.
Here are some tips to help you keep up with your refills:- PLEASE DO NOT WAIT until you are out of medication before you call for a refill.
- If you need a new prescription, please allow 48 hours from the time you make the request.
- Please allow 5 working days for mail in prescriptions.
- Prescription refills are done on working days between the hours of 9 am – 4 pm ONLY.
- You need to see the doctor at least once a year to maintain prescription refills.
Your first appointment
Your appointment with one of our cardiologists gives you access to some of the most advanced cardiac treatment available in North Texas. You can expect a thorough evaluation of your cardiovascular health along with specific recommendations on steps you can take for better heart health. Please allow approximately 1 ½ hours for your first office visit.
Cancellation notice
We require a 24 hour notice for cancellations. Otherwise you may be charged a cancellation fee which is not covered by insurance. If you need to cancel or change your appointment, please contact our Scheduling Department as soon as possible, 469.800.6477.
Be sure we have your medical records
If a physician has referred you to Legacy Heart Center, he/she will either contact us by phone or send your records to our office. It is very important that we receive your medical records prior to your visit. Otherwise, your cardiologist will be unable to adequately evaluate you and it may be necessary to reschedule your appointment until those records are received. If you have referred yourself, you should contact your physician and arrange for your records to be sent to our office before your scheduled visit. A few days prior to your appointment, please check with your physician or our office to ensure that your records have been sent and received.
Bring all of your insurance information and your driver’s license
When you make an appointment with us, you will be asked for your insurance information that will then be verified by us prior to your appointment. You should bring your insurance card and your driver’s license to your first appointment.
Bring all of your medications
Please bring all of your medications with you in their original containers when you come to the office. Just put them into a plastic bag and bring them along so that your cardiologist will know everything that you are currently taking. Make sure your doctor knows about every drug you are taking, including over-the-counter drugs and herbal medications as well. One drug may interact with another, in some cases creating serious medical problems.
Complete the new patient forms
Your health history and registration information is very important. We ask that you complete and submit the New Patient Questionnaire online as soon as possible after scheduling your appointment. This will expedite the check-in process when you arrive. Please print and complete all other forms prior to your visit.
If you have any questions about the forms, please call our office, 469.800.6477.
Your examination: what to expect
Once you have completed the check-in process, a medical assistant will take you back to an exam room where he or she will take your blood pressure and pulse and do a 12-lead electrocardiogram (EKG) on you. Please do not use any body lotions or oils prior to your office visit as this makes it difficult to perform an EKG. This test is not painful and takes approximately 5-10 minutes to perform.
The medical assistant will also take your medical history to find out not only what medications you’re taking but what, if any, allergies you might have; what kind of prior illnesses or injuries you may have suffered; and any surgeries or hospital stays you may have had.
You’ll also be asked about the health of your family including any hereditary conditions that may be related to your cardiac health. Finally, you’ll be asked about your marital status, employment and whether or not you use tobacco, alcohol or any drugs. It may help to write down all of your medical events and dates and bring this with you to your visit.
Once the medical assistant is finished, the cardiologist will meet with you to review your medical history and perform a physical examination. Following the exam, he or she will discuss the findings with you and recommend any further testing or treatment plans. Please feel free to ask the cardiologist any questions you may have at this time. On occasion, our physicians utilize certified Physician Assistants specially trained in cardiovascular care to see their patients. If that is the case, your visit will then be reviewed by your physician.
What happens after the first visit?
After your visit with the cardiologist, our office will forward all cardiac records, test results, and suggestions for treatment to your referring physician. In some cases, we may need to schedule a return visit for additional tests. We have an array of advanced technology diagnostic testing and procedure options available on-site to help us pinpoint problems and act on them quickly, well in advance of any cardiac incident.
If you have questions, please call your cardiologist’s nurse, 469.800.6300. Any call received after 4:00 PM will normally be returned the following business day. Every attempt will be made to return your call in a timely manner.
Request medical records
Baylor Scott & White Health has partnered with HealthMark Group to fulfill all requests for copies of medical and billing records.HealthMark Group fulfills all patient requests for personal copies at no charge to the patient. A complimentary copy of your record will be made available through HealthMark Group’s website, www.medrelease.com/360. Please allow 3 - 5 business days for processing.
First-time users are required to register for an account before accessing the website. If paper copies are requested, a fee to cover delivery costs will be charged and must be paid before the records are shipped.
To check the status of your medical record request, please contact HealthMark Group directly at 800.659.4035 or status@healthmark-group.com.
Refilling a prescription
If you need a prescription refill, please call your pharmacy. They will contact us with the appropriate information.
Here are some tips to help you keep up with your refills:
- PLEASE DO NOT WAIT until you are out of medication before you call for a refill.
- If you need a new prescription, please allow 48 hours from the time you make the request.
- Please allow 5 working days for mail in prescriptions.
- Prescription refills are done on working days between the hours of 9 am – 4 pm ONLY.
- You need to see the doctor at least once a year to maintain prescription refills.