Baylor Scott & White Clinic – Austin Downtown provides preventive care, primary care, and specialty services to patients in the downtown Austin and surrounding communities.
The primary care physicians and specialists at our clinic offer a range of services, including dermatology, cardiology and orthopedics. The family doctors here also treat common conditions, like asthma, the flu, skin diseases and back pain.
For unplanned injury or illness outside of regular clinic hours or on weekends, please visit Baylor Scott & White Clinic – Austin North Burnet. Read more about urgent care services throughout the Greater Austin Region.
More about us
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Same-day appointments
If you call before 12:00 PM, you can get an appointment on the same day with one of our team of primary or specialty care providers, including physicians, physician assistants and nurse practitioners.
Select services are not included: child development, genetics, mental health, procedures and pre- and post-operation appointments.
To schedule a same-day appointment at this clinic, call 512.654.4100.
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Virtual care visit
We're making it easy for you to get the care you need when you need it.
Receive quality and convenient care with a Baylor Scott & White doctor using MyBSWHealth on a smartphone, computer or tablet.
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (12)Choice POS IIOpen Access Elect ChoiceOpen Access Managed ChoiceSelect SMAetna Signature AdministratorsElect ChoiceHealth Network OptionHMOManaged ChoiceOpen Access SelectOpen Choice PPOQPOS
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Baylor Scott & White Health Plan - (16)HMO Network-Individual/FamilyEPO Network-Individual/FamilyBSWH Employee Network - PPO & HSABSWH Employee Network - SEQA & EQABSW SeniorCare Advantage HMOBSW SeniorCare Advantage PPOHMO Network-GroupPPO Network-GroupPPO Choice NetworkPPO Choice Preferred NetworkCigna PPO Network - Out of Area Member PlanPHCS/OPTUM - PPO Network - Out-of-Area Member PlanEPO Network-GroupMcLane Group NetworkBSW Preferred HMO Network - GroupBSW Preferred PPO Network
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Bell County Public Health District - (1)Bell County Public Health District
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Blue Cross Blue Shield - (12)Blue Advantage HMOBlue Choice PPOBlue EssentialsBlue Essentials Access HMOBlue PremierBlue Premier Open Access HMOMedicare Advantage - EFH RetireesMedicare Advantage - OncorParPlanTraditionalIndemnitySTAR Kids
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Brookshire Brothers - (2)Self-Insured Employee PlanBrookshire Brothers Employee Plan (Nexcaliber)
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Cigna - (1)Open Access Plus
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Consolidated Association of Railroad Employees - (1)Self-Insured Employee Plan
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Coventry - (1)Coventry/First Health
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Coventry Workers' Compensation - (1)Coventry Workers' Compensation
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DFW ConnectedCare - (1)American Airlines Employee Benefit Plan
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Envolve Vision - (1)Envolve Vision
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EyeMed Vision - (1)EyeMed Vision
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Galaxy Health Network - (1)Galaxy Health Network
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Gladney Center - (1)Gladney Center
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Healthscope - (2)DART ACO FlexDART ACO
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HealthSmart - (2)ACCEL NetworkPreferred Network
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Humana - (5)ChoiceCareHumana PreferredNational POSCommercial PPO PlansCommercial HMO Plans
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Humana Behavioral - (1)Tricare Members Only
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Independent Medical Systems - (1)IMS Network
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Injury Management Organization (IMO) - (1)Injury Management Organization (IMO)
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Magellan - (6)CHIPNavigator NetworksPinnacle NetworksSTARSTAR KidsSummit Networks
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Midland Memorial Hospital - (1)Employee Benefit Plan
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Mother Frances Hospital Regional - (1)Self-Insured Employee Plan
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OccuNet - (1)Occupational Networks of Texas, Inc.
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PHCS Network - (1)PHCS Network
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Political Subdivision Workers' Compensation Alliance - (1)PSWCA
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Reny Company - (1)Workers Comp
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Rockport - (1)Workers Comp
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Scott & White Health Plan - (1)RightCare STAR Medicaid Network
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Sedgwick Preferred Network f/k/a Southwest Medical - (1)Workers Comp
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Superior Health Plan - (5)STARSTAR+PLUSCHIPCHIP PerinateFoster Care
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Superior HealthPlan - (4)CHIP PerinateFoster CareSTARSTAR+PLUS
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Superior Vision - (1)Superior Vision
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Three Rivers Network - (1)Three Rivers Network
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Tricare - (3)Tricare ExtraTricare PrimeTricare Select
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TriWest HealthCare - (1)VA-PCCC
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United Behavioral Healthcare/Optum - (1)United Behavioral Healthcare/Optum
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UnitedHealth - (24)Charter HMOCharter EPOCharter POSChoice HMOChoice +HMOChoice EPOChoice Plus POSCore HMOCore EPOCore Choice Plus POSNavigate EPONavigate HMONavigate HMO+Navigate POSPPOOptions PPOSelect +Select HMOSelect EPOSelect Plus POSSTARSTAR+PLUSCHIPSTAR Kids
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University Mary Hardin-Baylor - (1)Employee Benefit Plan
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Our integrative medicine specialists combine modern medicine with complementary health services like acupuncture, chiropractic care and massage therapy to heal both biological and psychological problems that have not responded to typical treatments, including:
- Allergies
- Digestive issues
- Headaches and migraines
- Neurological disorders
- Orthopedics (relief for conditions of soft tissue, muscle, bones, and joints)
- Pain management
- Pre- and post-operative rehabilitation
- Pregnancy
- Stress and anxiety
- Strokes
Our dermatologists diagnose, manage, and treat skin, hair, and nail diseases and disorders, including:
- Acne
- Actinic keratosis
- Dermatitis
- Eczema
- Psoriasis
- Rosacea
- Skin cancer
- Skin infections
- Warts
Our endocrinologists provide consultation, diagnosis, and management of endocrine and metabolic diseases. Endocrine disorders involve the body's over or underproduction of certain hormones, while metabolic disorders affect the body's ability to process certain nutrients and vitamins.
Conditions we treat include, but not limited to:
- Diabetes
- High blood cholesterol and triglycerides
- Obesity
- Osteoporosis
- Ovarian disorder, such as polycystic ovarian syndrome (PCOS)
- Parathyroid gland disorders
- Pituitary and adrenal disorders
- Thyroid gland disorders
Some procedures and tests we offer include:
- Bone density testing
- Continuous glucose monitoring
- Insulin pump therapy
- Thyroid fine needle biopsies and ultrasound
- Advanced heart failure
- Arrhythmia
- Angina (chest pain)
- Aneurysm
- Cardiomyopathy
- Congenital heart disease
- Congestive heart failure
- Coronary artery disease
- Heart attack
- Heart valve disease
- High blood pressure
- High cholesterol
- Peripheral vascular disease (PVD)
- Pericarditis
Our psychiatrists, psychologists and behavioral health specialists provide diagnostic and therapeutic services aimed at helping you to develop strategies for coping with mental health conditions and/or substance abuse, including:
- Anxiety disorders (OCD, panic, phobias)
- Attention Deficit Hyperactivity Disorder (ADHD)
- Binge or compulsive overeating
- Coping with chronic illness
- Depression
- Grief/bereavement
- Substance abuse
Our neurologists, neuroradiologists and neurosurgeons study, diagnose, and innovatively treat through advanced technologies to improve quality of life most brain and spine conditions, disorders and injuries, including:
- Alzheimer's Disease
- Lou Gehrig's Disease (ALS)
- Brain aneurysm
- Brain and spine tumors
- Concussion
- Dementia
- Epilepsy
- Essential tremors
- Headache treatment
- Hydrocephalus
- Movement disorders
- Multiple sclerosis
- Neuromuscular disorders
- Parkinson's Disease
- Pituitary tumors
- Stroke care
- Skull base tumors
- Traumatic brain injury
Our orthopedic specialists can help you move better every day with treatments and services meaningful to your situation and goals. We provide care for all types of bone, joint, and muscle conditions, along with a special focus on sports medicine and conditions affecting the joints and hands.
Our quality care includes, but is not limited to:
- Broken bones
- Cartilage restoration
- Carpal tunnel
- Dislocations and separations
- Knee, hip, and shoulder scopes
- Joint/ligament reconstruction
- Torn meniscus and tendons
- Total joint replacement
Our primary care teams offer a full range of medical care for the entire family from baby to golden years. We can help keep you and your loved ones well or help you recover from illness or injury. Services our primary care clinics and physician offices offer include, but are not limited to:
- Chronic disease management and medication management
- Diagnostic testing and lab services
- Immunizations and vaccinations
- Pediatric care
- Physicals, including sports physicals
- Preventative health
- Treatment for illnesses and minor injuries
- Women’s health
Our PCP teams are connected to all the BSWH virtual care options (from e-Visits to video visits) and BSWH specialists so that your complete health history is factored in at every touchpoint.
Read more about primary careOur team of physicians and therapists are dedicated to helping patients find the best way back through nonsurgical therapies from all types of injuries, illness, and acute and chronic conditions, including but not limited to:
- Musculoskeletal disorders
- Neurologic disorders and injuries
- Pediatric neurological and developmental disorders
- Post-operative care
- Sports injuries
Pay bill
Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, setup a payment plan or enroll in paperless statements.
Other payment options:
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Pay by mail
To ensure that your payment is properly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, be sure to include your account number on the check or money order.
Please mail payment to the address listed on your statement.
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Pay by phone
Call 1.800.994.0371 to make a payment. Payments can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day.
If you need to speak to someone about a Baylor Scott & White bill from our hospitals or clinics, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM.
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Pay in person
Payments can be made in person at the facility where you received services.
Financial assistance
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a member of our team at any time before, during or after care is received.