Baylor Scott & White Clinic – Austin Downtown provides preventive care, primary care, and specialty services to patients in the downtown Austin and surrounding communities.

The primary care physicians and specialists at our clinic offer a range of services, including dermatology, cardiology and orthopedics. The family doctors here also treat common conditions, like asthma, the flu, skin diseases and back pain.

For unplanned injury or illness outside of regular clinic hours or on weekends, please visit Baylor Scott & White Clinic – Austin North Burnet. Read more about urgent care services throughout the Greater Austin Region.

More about us


  • Same-day appointments

    If you call before 12:00 PM, you can get an appointment on the same day with one of our team of primary or specialty care providers, including physicians, physician assistants and nurse practitioners.

    Select services are not included: child development, genetics, mental health, procedures and pre- and post-operation appointments.

    To schedule a same-day appointment at this clinic, call 512.654.4100.

  • Virtual care visit

    We're making it easy for you to get the care you need when you need it.

    Receive quality and convenient care with a Baylor Scott & White doctor using MyBSWHealth on a smartphone, computer or tablet.

    Schedule a virtual care visit

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Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information before scheduling your visit/procedure.
By searching you agree to these terms
  • Aetna - (15)
    Aetna Signature Administrators
    Choice POS II
    Aetna Medicare Eagle II (PPO)
    QPOS
    Open Access Elect Choice
    Group Retiree Medicare PPO - Limited to Exxon/Mobil
    Aetna Medicare Eagle Plan (PPO)
    Aetna Medicare Dual Complete Plan (HMO D-SNP)
    Aetna Medicare Choice Plan (PPO)
    Aetna Medicare Choice II Plan (PPO)
    Select
    Open Choice PPO
    Aetna Medicare Freedom Preferred Plan (PPO)
    Open Access Select
    Open Access Managed Choice
  • Baylor Scott & White Health Plan - (2)
    BSW Preferred PPO Network
    BSW Plus PPO-Group
  • Blue Cross Blue Shield - (6)
    Blue Advantage Plus - Gold
    Blue Advantage - Bronze
    TRS-ActiveCare Primary
    Blue Advantage - Gold
    TRS-ActiveCare Primary+
    TRS-ActiveCare Primary HD
  • Cigna - (1)
    Point of Service Open Access
  • DFW ConnectedCare - (1)
    American Airlines Employee Benefit Plan
  • First Health/Coventry - (1)
    First Health/Coventry Network
  • Galaxy Health Network - (1)
    Galaxy Health Network
  • HealthSmart - (2)
    Accel Network
    Preferred Network
  • Humana - (9)
    HumanaChoice (PPO)
    Humana USAA Honor with Rx (PPO)
    Humana Honor (PPO)
    Humana Gold Plus SNP-DE (HMO D-SNP)
    Humana Gold Plus (HMO)
    HumanaChoice (Regional PPO)
    National POS
    HMO
    Humana Gold Choice (PFFS)
  • Imagine Health - (1)
    Imagine Health Network
  • Independent Medical Systems - (1)
    IMS Network
  • Nebraska Furniture Mart - (2)
    Emerald
    Onyx
  • Superior Health Plan - (6)
    CHIP Perinate
    Foster Care
    STAR
    STAR+PLUS
    Wellcare
    CHIP
  • Superior HealthPlan - (2)
    STAR
    STAR+PLUS
  • Tricare - (3)
    Extra
    Select
    Prime
  • TriWest HealthCare - (2)
    VA-PCCC
    Community Care Network
  • United HealthCare - (11)
    Options
    Nexus ACO - Referral Required
    Charter Plus
    Charter Balanced
    Core
    CHIP
    STAR
    All Savers
    Select
    Select Plus
    Surest
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Medical services

​​​​​​​​​​​​​ Baylor Scott & White Health offers expertise and treatment options conveniently located near you.  
  • Integrative medicine

    Integrative medicine

    Our integrative medicine specialists combine modern medicine with complementary health services like acupuncture and massage therapy to heal both biological and psychological problems that have not responded to typical treatments, including:

    • Allergies
    • Digestive issues
    • Headaches and migraines
    • Neurological disorders
    • Orthopedics (relief for conditions of soft tissue, muscle, bones, and joints)
    • Pain management
    • Pre- and post-operative rehabilitation
    • Pregnancy
    • Stress and anxiety
    • Strokes

    Learn more about integrative medicine
  • Dermatology

    Dermatology

    Our dermatologists diagnose, manage, and treat skin, hair, and nail diseases and disorders, including:

    • Acne
    • Actinic keratosis
    • Dermatitis
    • Eczema
    • Psoriasis
    • Rosacea
    • Skin cancer
    • Skin infections
    • Warts

    Read more about our dermatology services
  • Endocrinology

    Endocrinology

    Our endocrinologists provide consultation, diagnosis, and management of endocrine and metabolic diseases. Endocrine disorders involve the body's over or underproduction of certain hormones, while metabolic disorders affect the body's ability to process certain nutrients and vitamins.

    Conditions we treat include, but not limited to:

    • Diabetes
    • High blood cholesterol and triglycerides
    • Obesity
    • Osteoporosis
    • Ovarian disorder, such as polycystic ovarian syndrome (PCOS)
    • Parathyroid gland disorders
    • Pituitary and adrenal disorders
    • Thyroid gland disorders

    Some procedures and tests we offer include:

    • Bone density testing
    • Continuous glucose monitoring
    • Insulin pump therapy
    • Thyroid fine needle biopsies and ultrasound

    Read more about our endocrinology services
  • Heart & Vascular Institute

    Heart & Vascular Institute

    Our team of cardiologists, surgeons, interventional radiologists on the medical staff and healthcare professionals works together to provide you quality care for a range of heart and vascular conditions.

    We offer a comprehensive program that includes heart disease prevention, advanced diagnosis and treatment options and continued care and support for patients living with heart and vascular conditions.

    Our services include:

    • Cardiac rehabilitation
    • Cardiology
    • Electrophysiology
    • Heart failure
    • Vascular care

    Learn more about the Heart & Vascular Institute
  • Mental health

    Mental health

    Our psychiatrists, psychologists and behavioral health specialists provide diagnostic and therapeutic services aimed at helping you to develop strategies for coping with mental health conditions and/or substance abuse, including:

    • Anxiety disorders (OCD, panic, phobias)
    • Attention Deficit Hyperactivity Disorder (ADHD)
    • Binge or compulsive overeating
    • Coping with chronic illness
    • Depression
    • Grief/bereavement
    • Substance abuse

    Read more about psychiatry and psychology
  • NeuroHealth Institute

    NeuroHealth Institute

    Our neurologists, neuroradiologists and neurosurgeons study, diagnose, and innovatively treat through advanced technologies to improve quality of life most brain and spine conditions, disorders and injuries, including:

    • Alzheimer's Disease
    • Lou Gehrig's Disease (ALS)
    • Brain aneurysm
    • Brain and spine tumors
    • Concussion
    • Dementia
    • Epilepsy
    • Essential tremors
    • Headache treatment
    • Hydrocephalus
    • Movement disorders
    • Multiple sclerosis
    • Neuromuscular disorders
    • Parkinson's Disease
    • Pituitary tumors
    • Stroke care
    • Skull base tumors
    • Traumatic brain injury

    Learn more about the NeuroHealth Institute
  • Orthopedics

    Orthopedics

    Our orthopedic specialists can help you move better every day with treatments and services meaningful to your situation and goals. We provide care for all types of bone, joint, and muscle conditions, along with a special focus on sports medicine and conditions affecting the joints and hands. 

    Our quality care includes, but is not limited to:

    • Broken bones
    • Cartilage restoration
    • Carpal tunnel
    • Dislocations and separations
    • Knee, hip, and shoulder scopes
    • Joint/ligament reconstruction
    • Torn meniscus and tendons
    • Total joint replacement

    Read more about our orthopedic services
  • Primary care

    Primary care

    Our primary care teams offer a full range of medical care for the entire family from baby to golden years. We can help keep you and your loved ones well or help you recover from illness or injury. Services our primary care clinics and physician offices offer include, but are not limited to: 

    • Chronic disease management and medication management 
    • Diagnostic testing and lab services 
    • Immunizations and vaccinations 
    • Pediatric care 
    • Physicals, including sports physicals 
    • Preventative health 
    • Treatment for illnesses and minor injuries 
    • Women’s health 

    Our PCP teams are connected to all the BSWH virtual care options (from e-Visits to video visits) and BSWH specialists so that your complete health history is factored in at every touchpoint.

    Read more about primary care

    Read more about primary care
  • Rehabilitation and physical therapy

    Rehabilitation and physical therapy

    Our team of physicians and therapists are dedicated to helping patients find the best way back through nonsurgical therapies from all types of injuries, illness, and acute and chronic conditions, including but not limited to:

    • Musculoskeletal disorders
    • Neurologic disorders and injuries
    • Pediatric neurological and developmental disorders
    • Post-operative care
    • Sports injuries

    Read more about our PT and rehab services

Integrative medicine

Our integrative medicine specialists combine modern medicine with complementary health services like acupuncture and massage therapy to heal both biological and psychological problems that have not responded to typical treatments, including:

  • Allergies
  • Digestive issues
  • Headaches and migraines
  • Neurological disorders
  • Orthopedics (relief for conditions of soft tissue, muscle, bones, and joints)
  • Pain management
  • Pre- and post-operative rehabilitation
  • Pregnancy
  • Stress and anxiety
  • Strokes

Learn more about integrative medicine

Dermatology

Our dermatologists diagnose, manage, and treat skin, hair, and nail diseases and disorders, including:

  • Acne
  • Actinic keratosis
  • Dermatitis
  • Eczema
  • Psoriasis
  • Rosacea
  • Skin cancer
  • Skin infections
  • Warts

Read more about our dermatology services

Endocrinology

Our endocrinologists provide consultation, diagnosis, and management of endocrine and metabolic diseases. Endocrine disorders involve the body's over or underproduction of certain hormones, while metabolic disorders affect the body's ability to process certain nutrients and vitamins.

Conditions we treat include, but not limited to:

  • Diabetes
  • High blood cholesterol and triglycerides
  • Obesity
  • Osteoporosis
  • Ovarian disorder, such as polycystic ovarian syndrome (PCOS)
  • Parathyroid gland disorders
  • Pituitary and adrenal disorders
  • Thyroid gland disorders

Some procedures and tests we offer include:

  • Bone density testing
  • Continuous glucose monitoring
  • Insulin pump therapy
  • Thyroid fine needle biopsies and ultrasound

Read more about our endocrinology services

Heart & Vascular Institute

Our team of cardiologists, surgeons, interventional radiologists on the medical staff and healthcare professionals works together to provide you quality care for a range of heart and vascular conditions.

We offer a comprehensive program that includes heart disease prevention, advanced diagnosis and treatment options and continued care and support for patients living with heart and vascular conditions.

Our services include:

  • Cardiac rehabilitation
  • Cardiology
  • Electrophysiology
  • Heart failure
  • Vascular care

Learn more about the Heart & Vascular Institute

Mental health

Our psychiatrists, psychologists and behavioral health specialists provide diagnostic and therapeutic services aimed at helping you to develop strategies for coping with mental health conditions and/or substance abuse, including:

  • Anxiety disorders (OCD, panic, phobias)
  • Attention Deficit Hyperactivity Disorder (ADHD)
  • Binge or compulsive overeating
  • Coping with chronic illness
  • Depression
  • Grief/bereavement
  • Substance abuse

Read more about psychiatry and psychology

NeuroHealth Institute

Our neurologists, neuroradiologists and neurosurgeons study, diagnose, and innovatively treat through advanced technologies to improve quality of life most brain and spine conditions, disorders and injuries, including:

  • Alzheimer's Disease
  • Lou Gehrig's Disease (ALS)
  • Brain aneurysm
  • Brain and spine tumors
  • Concussion
  • Dementia
  • Epilepsy
  • Essential tremors
  • Headache treatment
  • Hydrocephalus
  • Movement disorders
  • Multiple sclerosis
  • Neuromuscular disorders
  • Parkinson's Disease
  • Pituitary tumors
  • Stroke care
  • Skull base tumors
  • Traumatic brain injury

Learn more about the NeuroHealth Institute

Orthopedics

Our orthopedic specialists can help you move better every day with treatments and services meaningful to your situation and goals. We provide care for all types of bone, joint, and muscle conditions, along with a special focus on sports medicine and conditions affecting the joints and hands. 

Our quality care includes, but is not limited to:

  • Broken bones
  • Cartilage restoration
  • Carpal tunnel
  • Dislocations and separations
  • Knee, hip, and shoulder scopes
  • Joint/ligament reconstruction
  • Torn meniscus and tendons
  • Total joint replacement

Read more about our orthopedic services

Primary care

Our primary care teams offer a full range of medical care for the entire family from baby to golden years. We can help keep you and your loved ones well or help you recover from illness or injury. Services our primary care clinics and physician offices offer include, but are not limited to: 

  • Chronic disease management and medication management 
  • Diagnostic testing and lab services 
  • Immunizations and vaccinations 
  • Pediatric care 
  • Physicals, including sports physicals 
  • Preventative health 
  • Treatment for illnesses and minor injuries 
  • Women’s health 

Our PCP teams are connected to all the BSWH virtual care options (from e-Visits to video visits) and BSWH specialists so that your complete health history is factored in at every touchpoint.

Read more about primary care

Read more about primary care

Rehabilitation and physical therapy

Our team of physicians and therapists are dedicated to helping patients find the best way back through nonsurgical therapies from all types of injuries, illness, and acute and chronic conditions, including but not limited to:

  • Musculoskeletal disorders
  • Neurologic disorders and injuries
  • Pediatric neurological and developmental disorders
  • Post-operative care
  • Sports injuries

Read more about our PT and rehab services

Pay bill

Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.

We offer two online payment options:

Other payment options:

  • Pay by mail

    To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.

    Please mail the payment to the address listed on your statement.

  • Pay by phone

    Call 1.800.994.0371 to make a payment. Payments can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day.

    If you need to speak to someone about a Baylor Scott & White bill from our hospitals or clinics, our Customer Service department can take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM.

  • Pay in person

    Payments can be made in person at the facility where you received services.

Financial assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.

View financial assistance options

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Just like we make it easy to get care when your child is sick or injured, our top-rated app, MyBSWHealth, can simplify keeping them healthy. The app lets you book appointments, message your pediatrician, view your child’s medical records and schedule virtual same-day care from your computer, smartphone or tablet.
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