Baylor Scott & White Clinic – Austin Downtown provides preventive care, primary care, and specialty services to patients in the downtown Austin and surrounding communities.

The primary care physicians and specialists at our clinic offer a range of services, including dermatology, cardiology and orthopedics. The family doctors here also treat common conditions, like asthma, the flu, skin diseases and back pain.

For unplanned injury or illness outside of regular clinic hours or on weekends, please visit Baylor Scott & White Clinic – Austin North Burnet. Read more about urgent care services throughout the Greater Austin Region.

More about us

  • Same-day appointments

    If you call before 12:00 PM, you can get an appointment on the same day with one of our team of primary or specialty care providers, including physicians, physician assistants and nurse practitioners.

    Select services are not included: child development, genetics, mental health, procedures and pre- and post-operation appointments.

    To schedule a same-day appointment at this clinic, call 512.654.4100.

  • Virtual care visit

    We're making it easy for you to get the care you need when you need it.

    Receive quality and convenient care with a Baylor Scott & White doctor using MyBSWHealth on a smartphone, computer or tablet.

    Schedule a virtual care visit

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information before scheduling your visit/procedure.
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  • Aetna - (12)
    Choice POS II
    Open Access Elect Choice
    Open Access Managed Choice
    Select SM
    Aetna Signature Administrators
    Elect Choice
    Health Network Option
    HMO
    Managed Choice
    Open Access Select
    Open Choice PPO
    QPOS
  • Baylor Scott & White Health Plan - (16)
    HMO Network-Individual/Family
    EPO Network-Individual/Family
    BSWH Employee Network - PPO & HSA
    BSWH Employee Network - SEQA & EQA
    BSW SeniorCare Advantage HMO
    BSW SeniorCare Advantage PPO
    HMO Network-Group
    PPO Network-Group
    PPO Choice Network
    PPO Choice Preferred Network
    Cigna PPO Network - Out of Area Member Plan
    PHCS/OPTUM - PPO Network - Out-of-Area Member Plan
    EPO Network-Group
    McLane Group Network
    BSW Preferred HMO Network - Group
    BSW Preferred PPO Network
  • Bell County Public Health District - (1)
    Bell County Public Health District
  • Blue Cross Blue Shield - (12)
    Blue Advantage HMO
    Blue Choice PPO
    Blue Essentials
    Blue Essentials Access HMO
    Blue Premier
    Blue Premier Open Access HMO
    Medicare Advantage - EFH Retirees
    Medicare Advantage - Oncor
    ParPlan
    Traditional
    Indemnity
    STAR Kids
  • Brookshire Brothers - (2)
    Self-Insured Employee Plan
    Brookshire Brothers Employee Plan (Nexcaliber)
  • Cigna - (1)
    Open Access Plus
  • Consolidated Association of Railroad Employees - (1)
    Self-Insured Employee Plan
  • Coventry - (1)
    Coventry/First Health
  • Coventry Workers' Compensation - (1)
    Coventry Workers' Compensation
  • DFW ConnectedCare - (1)
    American Airlines Employee Benefit Plan
  • Envolve Vision - (1)
    Envolve Vision
  • EyeMed Vision - (1)
    EyeMed Vision
  • Galaxy Health Network - (1)
    Galaxy Health Network
  • Gladney Center - (1)
    Gladney Center
  • Healthscope - (2)
    DART ACO Flex
    DART ACO
  • HealthSmart - (2)
    ACCEL Network
    Preferred Network
  • Humana - (5)
    ChoiceCare
    Humana Preferred
    National POS
    Commercial PPO Plans
    Commercial HMO Plans
  • Humana Behavioral - (1)
    Tricare Members Only
  • Independent Medical Systems - (1)
    IMS Network
  • Injury Management Organization (IMO) - (1)
    Injury Management Organization (IMO)
  • Magellan - (6)
    CHIP
    Navigator Networks
    Pinnacle Networks
    STAR
    STAR Kids
    Summit Networks
  • Midland Memorial Hospital - (1)
    Employee Benefit Plan
  • Mother Frances Hospital Regional - (1)
    Self-Insured Employee Plan
  • OccuNet - (1)
    Occupational Networks of Texas, Inc.
  • PHCS Network - (1)
    PHCS Network
  • Political Subdivision Workers' Compensation Alliance - (1)
    PSWCA
  • Reny Company - (1)
    Workers Comp
  • Rockport - (1)
    Workers Comp
  • Scott & White Health Plan - (1)
    RightCare STAR Medicaid Network
  • Sedgwick Preferred Network f/k/a Southwest Medical - (1)
    Workers Comp
  • Superior Health Plan - (5)
    STAR
    STAR+PLUS
    CHIP
    CHIP Perinate
    Foster Care
  • Superior HealthPlan - (4)
    CHIP Perinate
    Foster Care
    STAR
    STAR+PLUS
  • Superior Vision - (1)
    Superior Vision
  • Three Rivers Network - (1)
    Three Rivers Network
  • Tricare - (3)
    Tricare Extra
    Tricare Prime
    Tricare Select
  • TriWest HealthCare - (1)
    VA-PCCC
  • United Behavioral Healthcare/Optum - (1)
    United Behavioral Healthcare/Optum
  • UnitedHealth - (24)
    Charter HMO
    Charter EPO
    Charter POS
    Choice HMO
    Choice +HMO
    Choice EPO
    Choice Plus POS
    Core HMO
    Core EPO
    Core Choice Plus POS
    Navigate EPO
    Navigate HMO
    Navigate HMO+
    Navigate POS
    PPO
    Options PPO
    Select +
    Select HMO
    Select EPO
    Select Plus POS
    STAR
    STAR+PLUS
    CHIP
    STAR Kids
  • University Mary Hardin-Baylor - (1)
    Employee Benefit Plan
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Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of healthcare services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: 1.877.810.0372. This list is updated annually and is subject to change without prior notice.


Your rights and protections against surprise medical bills

Medical services

​​​​​​​​​​​​​Baylor Scott & White offers expertise and treatment options conveniently located near you.

Integrative medicine

Our integrative medicine specialists combine modern medicine with complementary health services like acupuncture, chiropractic care and massage therapy to heal both biological and psychological problems that have not responded to typical treatments, including:

  • Allergies
  • Digestive issues
  • Headaches and migraines
  • Neurological disorders
  • Orthopedics (relief for conditions of soft tissue, muscle, bones, and joints)
  • Pain management
  • Pre- and post-operative rehabilitation
  • Pregnancy
  • Stress and anxiety
  • Strokes

Learn more about integrative medicine

Dermatology

Our dermatologists diagnose, manage, and treat skin, hair, and nail diseases and disorders, including:

  • Acne
  • Actinic keratosis
  • Dermatitis
  • Eczema
  • Psoriasis
  • Rosacea
  • Skin cancer
  • Skin infections
  • Warts

Read more about our dermatology services

Endocrinology

Our endocrinologists provide consultation, diagnosis, and management of endocrine and metabolic diseases. Endocrine disorders involve the body's over or underproduction of certain hormones, while metabolic disorders affect the body's ability to process certain nutrients and vitamins.

Conditions we treat include, but not limited to:

  • Diabetes
  • High blood cholesterol and triglycerides
  • Obesity
  • Osteoporosis
  • Ovarian disorder, such as polycystic ovarian syndrome (PCOS)
  • Parathyroid gland disorders
  • Pituitary and adrenal disorders
  • Thyroid gland disorders

Some procedures and tests we offer include:

  • Bone density testing
  • Continuous glucose monitoring
  • Insulin pump therapy
  • Thyroid fine needle biopsies and ultrasound

Read more about our endocrinology services

Heart and vascular

Our cardiologists, cardiovascular surgeons, and other heart and vascular specialists study, prevent, diagnose and innovatively treat through state-of-the-art technology and breakthrough techniques advanced heart and vascular conditions, including:

  • Advanced heart failure
  • Arrhythmia
  • Angina (chest pain)
  • Aneurysm
  • Cardiomyopathy
  • Congenital heart disease
  • Congestive heart failure
  • Coronary artery disease
  • Heart attack
  • Heart valve disease
  • High blood pressure
  • High cholesterol
  • Peripheral vascular disease (PVD)
  • Pericarditis

Learn more about heart and vascular care

Mental health

Our psychiatrists, psychologists and behavioral health specialists provide diagnostic and therapeutic services aimed at helping you to develop strategies for coping with mental health conditions and/or substance abuse, including:

  • Anxiety disorders (OCD, panic, phobias)
  • Attention Deficit Hyperactivity Disorder (ADHD)
  • Binge or compulsive overeating
  • Coping with chronic illness
  • Depression
  • Grief/bereavement
  • Substance abuse

Read more about psychiatry and psychology

NeuroHealth Institute

Our neurologists, neuroradiologists and neurosurgeons study, diagnose, and innovatively treat through advanced technologies to improve quality of life most brain and spine conditions, disorders and injuries, including:

  • Alzheimer's Disease
  • Lou Gehrig's Disease (ALS)
  • Brain aneurysm
  • Brain and spine tumors
  • Concussion
  • Dementia
  • Epilepsy
  • Essential tremors
  • Headache treatment
  • Hydrocephalus
  • Movement disorders
  • Multiple sclerosis
  • Neuromuscular disorders
  • Parkinson's Disease
  • Pituitary tumors
  • Stroke care
  • Skull base tumors
  • Traumatic brain injury

Learn more about the NeuroHealth Institute

Orthopedics

Our orthopedic specialists can help you move better every day with treatments and services meaningful to your situation and goals. We provide care for all types of bone, joint, and muscle conditions, along with a special focus on sports medicine and conditions affecting the joints and hands. 

Our quality care includes, but is not limited to:

  • Broken bones
  • Cartilage restoration
  • Carpal tunnel
  • Dislocations and separations
  • Knee, hip, and shoulder scopes
  • Joint/ligament reconstruction
  • Torn meniscus and tendons
  • Total joint replacement

Read more about our orthopedic services

Primary care

Our primary care teams offer a full range of medical care for the entire family from baby to golden years. We can help keep you and your loved ones well or help you recover from illness or injury. Services our primary care clinics and physician offices offer include, but are not limited to: 

  • Chronic disease management and medication management 
  • Diagnostic testing and lab services 
  • Immunizations and vaccinations 
  • Pediatric care 
  • Physicals, including sports physicals 
  • Preventative health 
  • Treatment for illnesses and minor injuries 
  • Women’s health 

Our PCP teams are connected to all the BSWH virtual care options (from e-Visits to video visits) and BSWH specialists so that your complete health history is factored in at every touchpoint.  

Read more about primary care

Rehabilitation and physical therapy

Our team of physicians and therapists are dedicated to helping patients find the best way back through nonsurgical therapies from all types of injuries, illness, and acute and chronic conditions, including but not limited to:

  • Musculoskeletal disorders
  • Neurologic disorders and injuries
  • Pediatric neurological and developmental disorders
  • Post-operative care
  • Sports injuries

Read more about our PT and rehab services

Pay bill

Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.

We offer two online payment options:

Other payment options:

  • Pay by mail

    To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.

    Please mail the payment to the address listed on your statement.

  • Pay by phone

    Call 1.800.994.0371 to make a payment. Payments can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day.

    If you need to speak to someone about a Baylor Scott & White bill from our hospitals or clinics, our Customer Service department can take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM.

  • Pay in person

    Payments can be made in person at the facility where you received services.

Financial assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.

View financial assistance options

Mobile makes it easy
Just like we make it easy to get care when your child is sick or injured, our top-rated app, MyBSWHealth, can simplify keeping them healthy. The app lets you book appointments, message your pediatrician, view your child’s medical records and schedule virtual same-day care from your computer, smartphone or tablet.
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