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Baylor Scott & White Medical Center Austin

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Enhanced visitor precautions, effective March 22

To protect the safety of our patients and staff, and in accordance with new local regulations surrounding the COVID-19 pandemic, the Austin/Round Rock Region will move to a no visitor policy for our hospitals, effective Sunday, March 22 at 7 a.m.

We will be offering limited exceptions to the policy, including one parent, spouse or caretaker over the age of 16 for:

  • Pediatric/NICU patient
  • Labor/post-partum patient
  • Patients undergoing surgery/procedure/testing
  • Patients with disabilities
  • Patients receiving end-of-life care

Visitors who meet exception criteria will use designated entrances and be screened upon arrival.

Learn more

COVID-19 Update: Enhanced Visitor Precautions

Beginning Monday, March 16, at 8 am, visitors and patients will use designated entrances and be screened upon arrival.

Screening at entry points

Visitors will undergo a short screening at the designated entry points. This screening is based on CDC guidelines for identifying respiratory illnesses, including coronavirus (COVID-19). Patients will continue to be screened at registration.

Visitor guidance

We are also limiting visitors to the following:

  • Two visitors per patient during visiting hours
  • We have temporarily suspended entry of those under the age of 16
  • Waiting rooms will be closed to large groups
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Visit Us
Address
5251 West US Highway 290
Austin, TX 78735
Directions
Hours
Open 24 Hours
Open 24 Hours
Contact
512.654.2100

Keeping Austin healthy

 
 

Baylor Scott & White Medical Center – Austin is now open. Austin’s newest full-service hospital offers a range of medical and surgical services, as well as an Emergency Department open 24/7. Our providers are also now available for appointments at Baylor Scott & White Clinic – Austin Oak Hill at the same location.

Tools & Resources

Our services are designed with you in mind so managing your healthcare needs is as simple as possible.

  • Dining Options
  • Concierge and Information Desk
  • Visiting Hours
  • Visitor Lounges
  • Spiritual Care
  • MyBSWHealth
  • Financial Assistance
  • Insurance Accepted
  • Medical Records
  • DAISY Award Nomination

Dining Options

Café

Hours: Monday-Friday: 7 a.m. to 1:30 p.m.

Located on the first floor, the café offers a wide variety of hot and cold meals, snacks and drinks. Self-service checkout is available 24/7. Accepts cash and/or credit cards.

Concierge and Information Desk

The visitor information/concierge desk is located in the main entrance of the medical center, where staff can assist you with general information, wayfinding and local eateries/hotel listings.

Visiting Hours

Regular visiting hours are 10 a.m. to 8 p.m. Visiting hours may vary in certain units. Please check with the nurse in charge.

Visitor Lounges

There are designated lounges and other areas for visitors and guests. If you are in a large group, we ask for your consideration of other patients’ families when seating is limited. Wireless laptops can be used in most areas by connecting to our visitor wireless network. Charging stations and outlets are also available in select areas.

The use of wireless communication devices, such as cell phones, notebooks and laptops, can interfere with medical equipment and is restricted in all patient care areas. Please restrict your use of these devices to visitor lounges and non-patient care areas.

Spiritual Care

Chaplains are available in the hospital for patients and visitors in need of emotional and spiritual support. Patients and visitors also are welcome to visit the medical center chapel.

MyBSWHealth

MyBSWHealth is an online tool where you can communicate with your providers, schedule an appointment, access and manage your family’s health.

Register for MyBSWHealthLog In

Financial Assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of financial counselors is here to help. We encourage you to speak to a member of our team at any time – before, during or after care is received.

View Financial Assistance Options

Insurance Accepted

Baylor Scott & White has established agreements with several types of insurances in an effort to make sure your health needs are covered.

To verify whether your insurance plan covers services rendered at Baylor Scott & White Health, contact your insurance provider directly by visiting your provider's website or calling the phone number listed on your insurance identification card.

Find Your Insurance

Medical Records

You can request copies of your medical records by completing an Authorization for Release of Information form and returning to the facility at which you received care.

Request your Records

DAISY Award Nomination

We want to recognize these extraordinary members of our team for their skill and unsurpassed compassion. 

Thank a Nurse

Medical Services

Baylor Scott & White Health offers expertise and treatment options conveniently located near you.

  • Anesthesiology
  • Breast Surgery
  • Cardiology
  • Dermatology
  • Emergency Care
  • Endocrinology
  • Foot Care/Podiatry
  • Gastroenterology
  • General Surgery
  • Imaging and Radiology
  • Orthopedics
  • Pain Management
  • Rheumatology/Joint pain
  • Primary Care
  • Women’s Health
  • Urology

Anesthesiology

The anesthesiologists on our medical staff are here to help safely deliver and manage the medications that put patients temporarily to sleep and manage any discomfort while recovering from a procedure afterwards. Anesthesiology is used for:

  • Minimally invasive surgical procedures
  • Traditional surgical procedures
  • Pain management

Breast Surgery

We feature a board-certified breast surgery specialist on the medical staff with decades of experience managing breast disease, using minimally invasive procedures to preserve the breast when possible, and if needed, breast surgery with reconstruction to restore the natural appearance and feel of breasts.

Cardiology

Our cardiology care team focuses on helping patients prevent heart issues and effectively manage existing heart and vascular conditions through non-invasive means, but is capable of bringing in additional specialists should a cardiovascular procedure be needed. Common conditions addressed include:

  • Coronary artery disease
  • Peripheral vascular disease
  • Problems with valves, lining, muscle and rhythm
  • Aortic/major vessel disease
  • Congenital heart disease

Dermatology

We have experienced dermatologists on the medical staff specializing in skin, hair and nail diseases, and who focus on tailoring personalized care and treatment to each patients’ skin condition and type. Common conditions addressed include:

  • Acne​​
  • ​​Dermatitis
  • Psoriasis​
  • ​Rosacea
  • Skin cancer​
  • ​Warts​
  • Actinic keratosis
  • Eczema​​
  • Skin infections

Emergency Care

When sudden, serious illness or injury strikes, Austin can count on us. Our emergency room is open 24/7 and staffed by board-certified emergency medicine physicians dedicated to providing quality care in the event of a medical emergency.

Count on us for care for everything from chest pain to broken bones. For potentially life-threatening conditions, call 911 immediately.

Endocrinology

Endocrinologists on our medical staff offer quality care and forward-thinking solutions to conditions affecting the body’s glands. Some common conditions treated include (but are not limited to):

  • ​Diabetes
  • Hypogonadism
  • Lipid disorders
  • High blood cholesterol and triglycerides
  • ​Obesity
  • Osteoporosis
  • Parathyroid calcium disorders
  • Pituitary and adrenal disorders
  • Thyroid diseases

Foot Care/Podiatry

Our podiatry team are experts in diagnosing, evaluating and treating many conditions affecting the foot, ankle and lower leg. They also may play a role in managing more complex health concerns such as diabetes, arthritis and sports injuries.

Common conditions treated include:

  • All foot/ankle concerns
  • Wound care for feet (incl. diabetes-related)
  • Ingrown toenails/warts
  • Neuromas
  • Flat feet
  • Joint problems

Gastroenterology

We can not only help diagnose and treat digestive conditions and disease through a full range of advanced screening and treatment technologies, but also help you make adjustments to your lifestyle to help you achieve better digestive and overall health.

From routine colonoscopies to major GI surgery with an enhanced recovery program, we are here to meet the digestive health needs of the Austin community.

General Surgery

A general surgeon on the medical staff can provide complete evaluation, recommendations and perform surgery to care for a wide range of conditions and body sites close to home, including (but not limited to):

  • Appendectomy
  • Hernia repairs
  • Gallbladder
  • Digestive
  • Breast
  • Thyroid/parathyroid
  • Lipomas, cysts, abscesses
  • GERD

Imaging and Radiology

Our advanced imaging and radiology technologies help physicians on the Baylor Scott & White – Austin medical staff make an accurate diagnosis and provide quality care. We feature some of the newest imaging equipment in the south Austin area.

  • 3-D mammography
  • Arthrography
  • CT scan (computerized tomography)
  • MRI (magnetic resonance imaging)
  • Ultrasound
  • X-ray and fluoroscopy

Orthopedics

Start finding relief for musculoskeletal disease. We are pleased to offer the community general orthopedic care for all types of bone, joint and muscle conditions, along with a special focus on sports medicine and conditions affecting the joints and hands.

Our quality care includes (but is not limited to):

  • Broken bones, dislocations and separations
  • Damaged/torn cartilage, meniscus and tendons
  • Knee, hip and shoulder scopes
  • Joint/ligament reconstruction
  • Hand (including wrist and carpal tunnel care)
  • Total joint care

Pain Management

Baylor Scott & White Medical Center – Austin offers many options to address chronic pain, including many advanced therapies. Our focus is on: ​

  • Minimizing physical and emotional suffering
  • Decreasing the disability caused by pain​​
  • Eliminating excessive reliance on medication or inappropriate medical resources
  • Accelerating a patient's return to normal activities

Rheumatology/Joint pain

We can help patients understand and effectively manage conditions causing joint pain, from the most common reasons – rheumatoid arthritis, osteoarthritis, gout, fibromyalgia and tendonitis – to more complex conditions.

The rheumatology specialist on our medical staff can help patients by offering a variety of therapies:

  • Medication
  • Physical therapy
  • Joint aspirations and injections
  • IV infusion therapy

Primary Care

The primary care physicians at Baylor Scott & White Medical Center – Austin offer care for the entire family. Our care includes:

  • Preventive health services
  • Routine screenings, physicals and immunizations
  • Managing chronic illnesses
  • Fast care for minor injuries

Women’s Health

We offer quality gynecological and obstetrical care to women in all phases of life. In addition to well-woman exams and screenings, we feature OB/GYNs on our medical staff who perform a full range of minimally invasive gynecological procedures. We also are pleased to be able to care for women throughout the course of a pregnancy with the goal of delivering healthy babies.

Urology

We provide specialized care that includes the evaluation, consultation and medical and surgical treatment of many of the most common urologic disorders, including (but not limited to):

  • Incontinence
  • Overactive bladder
  • BPH
  • Kidney cancer
  • Kidney stones
  • Prolapse
  • Men's health: prostate cancer, circumcision

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