Patient and visitor safety
Baylor Scott & White still requires you to wear a mask
All patients, visitors and staff are still required to wear a mask at all Baylor Scott & White entities, in line with CDC guidance. Limited exceptions include:
- Children under the age of two
- Anyone who has trouble breathing
- Anyone who is unconscious, incapacitated or unable to remove the mask without assistance
Patients who have or are suspected to have COVID-19 should continue wearing surgical masks provided by our facility.
Hospital visitors with an unapproved mask will be given an approved mask to wear while visiting. Unapproved masks include (but are not limited to) bandanas, masks with valves and neck gaiters.
Patient and visitor screening
Patients will be screened for COVID-19 symptoms at registration. Patients who experience any symptoms will be expedited to a designated area.
Visitors will be asked to self-screen for the following COVID-19 symptoms upon entry and may be directed to take their temperature using an automated device. Symptoms include:
- Fever (100˚F or higher)
- Shortness of breath
- Sore throat
- Muscle pain
- Loss of smell
- Loss of taste
- New severe headache
Visitors with any COVID-19 symptoms or a temperature of 100˚F or above will be instructed to not enter the facility unless they are seeking medical care.
Updated visitation policy
Patients receiving care in our hospitals and clinics for a condition other than COVID-19 may welcome one visitor at a time over the age of 16. NICU and pediatric patients who are not receiving care for COVID-19 may welcome up to two approved visitors at a time, at the facility’s discretion.
While we recognize the importance of loved ones in the healing process, we must take this step to protect the health and well-being of those within our facility. We encourage patients to use virtual options to stay connected with family and friends.
Thank you for your understanding.
COVID-19/patient under investigation (“PUI”) patients
One visitor over the age of 16 per day for one hour (or less as determined by facility) is allowed. The visitor must wear appropriate protective equipment provided by the facility, sign a waiver and follow all staff instructions.
We ask visitors of a COVID-19 patient/PUI to not visit public areas of the facilities, such as the cafeteria and leave the hospital immediately after the visit is over. Please note the patient’s physician has the right to temporarily prohibit visitation of a COVID-19 patient, if the physician believes a visit may lead to the transmission of an infectious agent that poses a serious community health risk.
Please note that one religious/spiritual counselor is welcome in addition to a patient’s one visitor but must also follow all visitor requirements.
Thank you for your understanding and support in helping to keep our patients, caregivers and visitors safe.
Exceptions to our one-visitor policy
In the following circumstances, the facility may choose to allow more than one visitor:
- Pediatric/neonatal care patient
- Laboring/post-partum patient
- Patient undergoing surgery or procedure
- Patients with difficulty understanding or making decisions (i.e., may lack capacity)
- Patients who may be disabled or impaired
- Patient receiving end-of-life care
- As otherwise determined by local facility leadership