Baylor Physicians DaySurgery Center complies with applicable Federal civil rights laws and does not discriminate on the basis of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation and gender identity or expression. Baylor Physicians DaySurgery Center does not exclude people or treat them differently because of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation and gender identity or expression. Our health plans are also subject to the section 1557 nondiscrimination requirements and will be operation accordingly.
To help people with disabilities communicate effectively with us, we provide free auxiliary aids and services such as:
- Qualified sign language interpreters, video remote interpreting or other aids for hearing impaired individuals
- Written information in multiple formats, including large print, audio, accessible electronic formats or other formats for visually impaired individuals
To effectively communicate with people whose primary language is not English, we provide free language services such as:
- Qualified interpreters or a language line
- Information written in other languages
If you need these services, contact Baylor Physicians DaySurgery Center's ADA Coordinator at 214.827.0760.
File a Grievance
If you believe that Baylor Physicians DaySurgery Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you may file a grievance.
You may file a grievance in person, by mail or by email:
Baylor Physicians DaySurgery Center
3930 Crutcher Street
Dallas, TX 75246
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:
U.S. Department of Health and Human Services
200 Independence Ave., SW
Room 509F, HHH Building
Washington, D.C., 20201
File a complaint online at HHS.gov