Baylor Scott & White Medical Center – Lakeway is a 106-bed, full-service hospital, providing a wide network of medical expertise and resources, as well as an enhanced ability to care for patients. The medical center and specialty clinic provide a full range of personalized care in a variety of specialties.
Baylor Scott & White Medical Center – Lakeway has achieved Magnet recognition for its nursing professionalism, teamwork and superiority in patient care. The American Nurses Credentialing Center’s Magnet Recognition Program® distinguishes organizations that meet rigorous standards for nursing excellence.
More about us
Enhanced visitor precautions
Learn more about our COVID-19 safety precautions.
Free parking is available in both our large surface lot and our parking garage.
- Allergy and immunology
- Back and neck care
- Critical and intensive care
- Digestive diseases
- Emergency care
- Foot care
- Heart and vascular
- Imaging and radiology
- Infectious diseases
- Labor and delivery
- Mammogram and breast imaging
- NeuroHealth Institute
- Pain management
- Rehabilitation and physical therapy
- Surgical services
- Women's health
Our allergists and immunology specialists help identify your allergy triggers and manage through a variety of treatment options to address your symptoms to common allergies, including:
- Allergic reactions to insect stings
- Chronic cough
- Drug allergies
- Eczema (atopic dermatitis)
- Food allergies
- Hives (urticaria)
- Recurring infections
Our spine doctors (specialized orthopedists) and physical and occupational therapists provide sophisticated surgical and non-surgical solutions for neck and lower back pain and conditions, including:
- Arthritis of the spine (osteoarthritis, rheumatoid)
- Bone spurs and overgrowths
- Degenerative disc disease (cervical, thoracic, lumbar)
- Herniated discs (cervical, thoracic, lumbar)
- Myofascial pain (inflammation of muscles and ligaments)
- Osteoporosis of the spine
- Pinched nerves
- Spinal deformities (scoliosis, kyphosis)
- Spinal injuries
- Spinal stenosis (narrowing of spinal canal)
- Spine trauma or fractures
- Spine tumors
Our critical and intensive care specialists treat a wide variety of life-threatening injuries, illnesses and heart issues through surgical treatments and interventions, medication and life support in specialized care units in our hospitals, including:
- Cardiac Intensive Care Unit (CICU)
- Cardiothoracic Intensive Care Unit (CTICU)
- Medical Intensive Care Unit (MICU)
- Neonatal Intensive Care Unit (NICU)
- Pediatric Intensive Care Unit (PICU)
- Surgical Trauma Intensive Care Unit (STICU)
Our dermatologists diagnose, manage, and treat skin, hair, and nail diseases and disorders, including:
- Actinic keratosis
- Skin cancer
- Skin infections
Our gastroenterologists and digestive disease specialists can help you, providing a full spectrum of care for patients with concerns involving the esophagus, stomach, small bowel, colon, rectum, gallbladder, pancreas, and liver.
Example services and procedures we offer include:
- Abdominal and endoscopic ultrasound
- Endoscopic retrograde cholangiopancreatography (ERCP)
- Fecal transplant
- Evaluation of liver transplant candidates
- Percutaneous liver biopsy
- Placement of external feeding tubes (gastrostomy)
- Treatment of pancreatic diseases
Common digestive diseases we treat include:
- Acid reflux
- Crohn's disease
- Colon polyps
- Liver diseases
- C. diff
- Gastroesophageal reflux disease (GERD)
- Irritable bowel syndrome (IBS)
- Swallowing disorders
We offer consultation and management of heart rhythm disorders.
For arrhythmias requiring surgical intervention, electrophysiologists on the medical staff at Baylor Scott White offer both traditional open surgeries, as well as minimally invasive procedures.Learn more about electrophysiology
From chest pain to snake bites, you can count on us to provide you with quality emergency care 24 hours a day, seven days a week. If you are experiencing a medical emergency, call 911 immediately.Learn more about our emergency care
Our endocrinologists provide consultation, diagnosis, and management of endocrine and metabolic diseases. Endocrine disorders involve the body's over or underproduction of certain hormones, while metabolic disorders affect the body's ability to process certain nutrients and vitamins.
Conditions we treat include, but not limited to:
- High blood cholesterol and triglycerides
- Ovarian disorder, such as polycystic ovarian syndrome (PCOS)
- Parathyroid gland disorders
- Pituitary and adrenal disorders
- Thyroid gland disorders
Some procedures and tests we offer include:
- Bone density testing
- Continuous glucose monitoring
- Insulin pump therapy
- Thyroid fine needle biopsies and ultrasound
Our podiatrists and foot care specialists diagnose, evaluate and innovatively treat a wide range of conditions that affect the foot, toes, and toenails, including:
- Ankle sprains
- Athlete's foot
- Flat feet
- Heel pain
- Ingrown nails
- Tendon injuries and ruptures
Our team of cardiologists, surgeons, interventional radiologists and healthcare professionals on the medical staff works together to provide you quality care for a range of heart and vascular conditions.
We offer a comprehensive program that includes heart disease prevention, advanced diagnosis and treatment options, along with continued care and support for patients living with heart and vascular conditions.
Our services include:
- Cardiac rehabilitation
- Heart failure
- Vascular care
Advanced imaging technology provides clearer pictures for radiologists and other specialty physicians on the medical staff to provide a more accurate diagnosis that leads to a customized treatment plan, if needed, to start the healing process.
Services may* include:
- Bone density measurement
- Breast imaging
- CT scan (including low-dose lung cancer CT screening)
- Interventional radiology
- Nuclear medicine (Nuclear PET scan, radiofrequency ablation, I-131 therapy for hyperthyroidism and thyroid cancer)
- Virtual colonoscopy
- X-ray and fluoroscopy
* Please call this location for particular outpatient services. Typically, your doctor’s office will refer you to us if we have the imaging service you need.Read more about our imaging and radiology services
Our infectious disease specialists diagnose, manage, study, and innovatively treat diseases caused by bacteria, viruses, parasites or fungi, including:
- Bone and joint infections
- Central nervous system infections
- Common cold
- Endocarditis and endovascular infections
- Fever of unknown origin (FUO)
- Fungal infections
- Gastrointestinal infections
- HIV/AIDS and associated opportunistic infections
- Infections in immunocompromised patients (transplant, cancer chemotherapy, etc.)
- Lyme disease
- Mycobacterial infections
- Skin and soft tissue infections
- West Nile virus
- Whooping cough
Wherever you are in the pregnancy journey, our experienced specialists are with you every step of the way. At Baylor Scott & White Medical Center – Lakeway, we want you to feel safe, comfortable and supported throughout pregnancy, delivery and beyond.Learn more about labor and delivery
Our imaging centers provide potentially life-saving 2D and 3D mammograms and clinical breast exams to screen for breast cancer and other conditions that impact women and refer to specialty treatments and services, including:
- Breast calcifications
- Breast cysts
- Breast lumps
- Breast nipple discharge
- Breast pain
- Dense breasts
Our neurologists, neuroradiologists and neurosurgeons study, diagnose, and innovatively treat through advanced technologies to improve quality of life most brain and spine conditions, disorders and injuries, including:
- Alzheimer's Disease
- Lou Gehrig's Disease (ALS)
- Brain aneurysm
- Brain and spine tumors
- Essential tremors
- Headache treatment
- Movement disorders
- Multiple sclerosis
- Neuromuscular disorders
- Parkinson's Disease
- Pituitary tumors
- Stroke care
- Skull base tumors
- Traumatic brain injury
Baylor Scott & White Medical Center – Lakeway can help you move better when it comes to musculoskeletal disease, joint pain, sports-related injuries and back pain.
To help care for you, we provide:
- Hand, elbow, wrist surgery
- Shoulder surgery
- Joint replacement
- Neck, back, spine surgery
- Orthopedic surgery
Learn more about our orthopedic services
Is your shoulder pain increasing?
Our short questionnaire can clarify if it’s time to speak with a shoulder specialist.
Take the shoulder pain assessment
Our pain management specialists provide many options for comprehensive and advanced therapy and treatments focused on managing sensory and emotional impacts and restoring function brought on by different types and degrees of pain, including:
- Chronic lower back pain
- Chronic pain
- Low back pain
- Neck pain
- Nonspecific back pain
- Reflex sympathetic dystrophy
- Sciatic nerve pain
Our pulmonologists and lung care specialists study, diagnose, and innovatively treat with advanced technology and rehabilitation offerings acute and chronic respiratory and pulmonary disorders of the lungs, airways and chest, including:
- Acute and chronic pulmonary embolism
- Chronic obstructive pulmonary disease (COPD)
- Cystic fibrosis
- Fungal infections of the lung
- Granulomatous lung diseases
- Hepatopulmonary syndrome
- Interstitial lung disease
- Lung cancer
- Lung transplantation
- Pulmonary fibrosis
- Pulmonary vascular disease
- Pulmonary hypertension
- Sleep disorders
- Smoking cessation
- Tuberculous and nontuberculous mycobacterial pulmonary disease
Our team of physicians and therapists are dedicated to helping patients find the best way back through nonsurgical therapies from all types of injuries, illness, and acute and chronic conditions, including but not limited to:
- Musculoskeletal disorders
- Neurologic disorders and injuries
- Pediatric neurological and developmental disorders
- Post-operative care
- Sports injuries
Our surgeons offer pioneering innovations and advanced surgical offerings and services backed by research-based enhanced recovery after surgery (ERAS) to support patient outcomes, including:
- Colon and rectal surgery
- General surgery
- Gynecological surgery
- Head and neck surgery
- Orthopedic surgery
- Plastic surgery
- Podiatric medicine and surgery
- Robotic surgery
- Surgical oncology
- Urologic surgery
- Vascular surgery
Our urologists diagnose, provide essential cancer screenings, and treat conditions and concerns related to the urinary tract and male reproductive organs, including but not limited to:
- Bladder disorders and cancer
- Inability to control urination
- Kidney disorders (including kidney stones)
- Urethral disorders
Related to male reproductive organs:
- Erectile dysfunction
- Penile disorders and cancer
- Prostate disorders and cancer
- Sexually transmitted diseases (STDs)
- Undescended testicles (cryptorchidism)
From screening for common conditions that affect women to advanced medical and surgical care, the healthcare providers at Baylor Scott & White provide the comprehensive services you need as a woman.
- Breast surgery
- Gynecological surgery
- Hormone replacement therapy
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Aetna - (13)Choice POS IIOpen Access Elect ChoiceOpen Access Managed ChoiceSelect SMAetna Signature AdministratorsElect ChoiceHealth Network OptionHMOManaged ChoiceOpen Access SelectOpen Choice PPOQPOSAetna Whole Health/BSWQA
Baylor Scott & White Health Plan - (16)HMO Network-Individual/FamilyEPO Network-Individual/FamilyBSWH Employee Network - PPO & HSABSWH Employee Network - SEQA & EQABSW SeniorCare Advantage HMOBSW SeniorCare Advantage PPOHMO Network-GroupPPO Network-GroupPPO Choice NetworkPPO Choice Preferred NetworkCigna PPO Network - Out of Area Member PlanPHCS/OPTUM - PPO Network - Out-of-Area Member PlanEPO Network-GroupMcLane Group NetworkBSW Preferred HMO Network - GroupBSW Preferred PPO Network
Blue Cross Blue Shield - (12)Blue Advantage HMOBlue Choice PPOBlue EssentialsBlue Essentials Access HMOBlue PremierBlue Premier Open Access HMOMedicare Advantage - EFH RetireesMedicare Advantage - OncorParPlanTraditionalIndemnitySTAR Kids
Brookshire Brothers - (2)Self-Insured Employee PlanBrookshire Brothers Employee Plan (Nexcaliber)
Cigna - (14)Cigna Choice FundEPOHMOHMO Open AccessHMO/POSLocalPlusLocalPlusINNetworkNetwork Open AccessNetwork POSOpen Access PlusPOSPOS Open AccessPPO
Consolidated Association of Railroad Employees - (1)Self-Insured Employee Plan
CorVel - (1)Workers Comp
Coventry - (1)Coventry/First Health
Coventry Workers' Compensation - (1)Coventry Workers' Compensation
DFW ConnectedCare - (1)American Airlines Employee Benefit Plan
Envolve Vision - (1)Envolve Vision
Galaxy Health Network - (1)Galaxy Health Network
Healthscope - (2)DART ACODART ACO Flex
HealthSmart - (2)ACCEL NetworkPreferred Network
Humana - (6)ChoiceCareHumana PreferredNational POSCommercial PPO PlansCommercial HMO PlansMedicare Advantage Plans (exclude Southwestern Health Resources Network)
Independent Medical Systems - (1)IMS Network
Injury Management Organization (IMO) - (1)Injury Management Organization (IMO)
Midland Memorial Hospital - (1)Employee Benefit Plan
Mother Frances Hospital Regional - (1)Self-Insured Employee Plan
OccuNet - (1)Occupational Networks of Texas, Inc.
PHCS Network - (1)PHCS Network
Prime Health Services - (1)Workers Comp
Reny Company - (1)Workers Comp
Rockport - (1)Workers Comp
Scott & White Health Plan - (1)RightCare STAR Medicaid Network
Sedgwick Preferred Network f/k/a Southwest Medical - (1)Workers Comp
Superior Health Plan - (5)STARSTAR+PLUSCHIPCHIP PerinateFoster Care
Superior HealthPlan - (4)CHIP PerinateFoster CareSTARSTAR+PLUS
Three Rivers Network - (1)Three Rivers Network
Tricare - (3)Tricare ExtraTricare PrimeTricare Select
TriWest HealthCare - (1)VA-PCCC
UnitedHealth - (30)Charter HMOCharter EPOCharter POSChoice HMOChoice +HMOChoice EPOChoice Plus POSCore HMOCore EPOCore Choice Plus POSNavigate EPONavigate HMONavigate HMO+Navigate POSPPOOptions PPOSelect +Select HMOSelect EPOSelect Plus POSAARP Medicare CompleteDual Complete Medicare AdvantageMedicare CompleteMedicare GoldMedicare SilverGroup Medicare AdvantageSTARSTAR+PLUSCHIPSTAR Kids
University Mary Hardin-Baylor - (1)Employee Benefit Plan
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Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, setup a payment plan or enroll in paperless statements.
Other payment options:
Pay by mail
To ensure that your payment is properly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, be sure to include your account number on the check or money order.
Please mail payment to the address listed on your statement.
Pay by phone
Call 1.800.994.0371 to make a payment. Payments can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day.
If you need to speak to someone about a Baylor Scott & White bill from our hospitals or clinics, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM.
Pay in person
Payments can be made in person at the facility where you received services.
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a member of our team at any time before, during or after care is received.
Baylor Scott & White Health is an advocate for greater healthcare pricing transparency and patient affordability. We provide a self-service price estimation tool to help you obtain accurate out-of-pocket expense estimates, along with other helpful resources to help you make more informed financial choices about your care.
As a partner with the citizens of our community, Baylor Scott & White Medical Center – Lakeway is committed to contributing to the health and well-being of residents in the communities we serve.
- Monthly free educational seminars
- Free bi-monthly eat well culinary classes
- Community hand-washing clinics
- Community Teddy Bear clinics
Community outreach contacts
Visitor information/concierge desks are located in the main entrance of the medical center, where staff can assist you with general information, maps, notary public services and local eateries/hotel listings.
You can request copies of your medical records by completing an Authorization for Release of Information form and returning to the facility at which you received care.Request copies of your medical records
Because our staff cares so deeply for those we help, there are those who often go beyond the call to provide great care.Nominate an employee
At Baylor Scott & White Medical Center – Lakeway, with its large private rooms and family waiting areas, we offer our patients and visitors an open visiting policy, unless otherwise noted for specific departments. We know that visits from loved ones can contribute to the patient’s healing. Families can also help identify and respond to patient concerns.
Our nurses and other caregivers are committed to maintaining a patient-family centered environment, and they will make every effort to accommodate visits to our patients. Some nursing units may have unique visiting guidelines because of the type of patients being cared for there, or the size of the patient care areas or rooms.
Visitation rights include the right to receive the visitors designated by the patient, including but not limited to a spouse, a domestic partner, another family member, or a friend. Also included is the right to withdraw or deny such consent at any time.
The hospital will not restrict, limit, or otherwise deny visitation privileges on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation or disability.
The hospital has the right to rescind the visitation hours and rights based upon the safety and welfare of the patient and the hospital staff, and as necessary in order to conduct normal hospital operations. The reasons for the clinical restriction or limitation must be explained to the patient and family.
At certain times or in certain situations, staff may need to limit visiting hours for the patient. The reasons may include:
- At patient request or legal guardian if patient is under age or becomes incapacitated.
- Patient is observed by his or her nurse to be sleeping.
- Restrictions initiated by senior leadership or safety officer due to a crisis or special situation.
We rely on our generous volunteers to provide several special services. Every volunteer enhances the patient experience in some way by supporting our culture of customer service. Join the ranks of our volunteers to get involved and make a difference.Become a volunteer