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Baylor Scott & White Health
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Resources

BENEFITS SPOTLIGHTS

Read stories from your colleagues

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Use the helpful resources to explore and get more from your BSW benefits.

Watch
Our Network Tiers
Aim to use BSWQA
FSA/HSA Accounts
Know the options
Benefits Showcase
Hear from vendors
Pension Termination
Explore options
Read about your 2023 medical plan
Make the most of your medical plan. Download your applicable guide to learn more:
SEQA Plan
For those enrolled in the SEQA Plan for 2023.

View SEQA Guide

EQA Plan
For those enrolled in the EQA Plan for 2023.

View EQA Guide

PPO Plan
For those enrolled in the PPO Plan for 2023.

View PPO Guide

HSA Plan
For those enrolled in the HSA Plan for 2023.

View HSA Guide

Contacts

Reach out for support and guidance. Use the search below to find the information you're looking for. If you still have questions, contact PeoplePlace.

  • Download Contact List
  • Find a provider
  • Understand key terms
  • Questions about pay, benefits, PTO, leave, etc
  • Questions about medical/RX coverage
  • Accidental Injury/Critical Illness/Hospital Care
  • Addiction recovery
  • Buy items interest-free
  • Child and family care assistance
  • Dental Plan
  • Dependent Verification Center
  • Discount program
  • Employee assistance program (EAP)
  • Family Concierge
  • FSA and HSA
  • Legal services
  • Life, AD&D, Long-term Disability
  • Retirement savings
  • Short-term Disability
  • Tobacco cessation
  • Travel assistance
  • Tuition reimbursement
  • Vision coverage

Download Contact List

Refer to the contact information offline with this one-page resource.

2023 Contact List2022 Contact List

Find a provider

Baylor Scott & White Health

Call Monday - Friday, 7 a.m. to 7 p.m. to speak with a representative who can help you find a BSWQA (Tier 1) provider

  • Click: bswh.swhp.org​ and click "Find a Provider"
  • Talk: 844.843.3229
  • App: MyBSWHealth
bswh.swhp.org​844.843.3229MyBSWHealth app

Understand key terms

We know that health and insurance benefits can be difficult to understand, so we've gathered a few commonly used terms that are often used when navigating your benefit plans.

Download the Glossary

Questions about pay, benefits, PTO, leave, etc

PeoplePlace
  • Click: myPeoplePlace.com​
  • Talk: 844.417.5223​

Hours of operation: Monday – Friday from 7:30 a.m. – 5 p.m.

PeoplePlaceCall PeoplePlace

Questions about medical/RX coverage

Baylor Scott & White Health Plan
  • Click:BSWHealthPlan.com/BSWH
  • Talk: 844.843.3229 (medical)
  • Talk: 1.800.728.7947 (Rx)
  • App: MyBSWHealth

Hours of operation: Monday – Friday from 7 a.m. – 7 p.m.

BSWHealthPlan.com/BSWHBSWHP 844.843.3229

Accidental Injury/Critical Illness/Hospital Care

Cigna
  • Click: my.cigna.com
  • Talk: 800.642.8238
800.642.8238my.cigna.com

Addiction recovery

Enterhealth
  • Talk: 844.261.4855

Hours of operation: 24/7

844.261.4855

Buy items interest-free

Purchasing Power
  • Click: purchasingpower.com
  • Talk: 888.923.6236

Hours of operation: Monday - Friday from 7 a.m. - 9 p.m., Saturday from 8 a.m. - 5 p.m.

888.923.6236purchasingpower.com

Child and family care assistance

Bright Horizons
  • Click: My.BrightHorizons.com
  • Talk: 877.242.2737
  • App: Back-Up Care

Hours of operation: 24/7

MyBrightHorizons.com877.242.2737

Dental Plan

MetLife (2022) / Cigna (2023)

For Dental benefits through Dec. 31, 2022, contact MetLife:

  • Click: online.metlife.com/edge/
  • Talk: 800.942.0854 

For Dental benefits starting Jan. 1, 2023, contact Cigna:

  • Click: myCigna.com
  • Talk: 877.505.5872
  • Explore: BSW Plan Page 

Hours of operation: 24/7

myCigna.com877.505.5872BSW Plan Page

Dependent Verification Center

Alight
  • Click: www.yourdependentverification/com/plan-smart-info
  • Talk: 877.311.7880
Dependent Verification CenterCALL 877.311.7880

Discount program

BenefitHub
  • Click: BSWH.BenefitHub.com
  • Talk: 866.664.4621
beneplace.com/bswh800.683.2886

Employee assistance program (EAP)

Cigna
  • Click: myCigna.com
  • Talk: 877.622.4327

Employer ID: bswh
(Needed for initial registration only)
If already registered on myCigna.com, simply log
in and go to the EAP link under the Review My
Coverage tab.

Hours of operation:  24/7

CignaLAP.com877.622.4327

Family Concierge

Bright Horizons
  • Click: My.BrightHorizons.com
  • Talk: 888.874.0420 
MyBrightHorizons.comTalk: 888.874.0420

FSA and HSA

Optum Bank
  • Click: optumbank.com
  • Talk: 800.243.5543

Hours of operation:  24/7

optumbank.com800.243.5543

Legal services

MetLife Legal Plans
  • Click: info.legalplans.com
  • Talk: 800.821.6400

Hours of operation: Monday – Friday from 7a.m. – 7 p.m.

info.legalplans.com800.821.6400

Life, AD&D, Long-term Disability

New York Life
  • Click: myNYLgbs.com
  • Talk: 800.642.8238

Hours of operation:  Monday – Friday from 7 a.m. – 7 p.m.

mycigna.com800.642.8238

Retirement savings

Empower
  • Click: bswhretirement.com
  • Talk: 844.722.2794

Hours of operation:  Monday – Friday from 7 a.m. – 9 p.m., Saturday from 8 a.m. – 4:30 p.m.

bswhretirement.com844.722.2794

Short-term Disability

Absence Center
  • Click: mysedgwick.com/BSWH
  • Click: Info Center (BSWconnect access required)
  • Talk: 844.511.5762

Hours of operation:  Monday – Friday from 7a.m. – 7 p.m.

mysedgwick.com/BSWH844.511.5762

Tobacco cessation

Yes Quit
  • Click: yesquit.org
  • Talk: 877.937.7848

Hours of operation:  24/7

yesquit.org877.937.7848

Travel assistance

New York Life
  • Email: ops@us.generaliglobalassistance.com​
  • Talk: 888.226.4567

Hours of operation:  24/7

Send an email888.226.4567

Tuition reimbursement

EdAssist
  • Click: bswh.edassist.com
  • Talk: 855.853.5034

Hours of operation:  Monday – Friday from 8 a.m. - 8 p.m.

bswh.edassist.com855.853.5034

Vision coverage

EyeMed
  • Click: eyemed.com/en-us
  • Talk: 844.409.3401
  • App: EyeMed Members

Hours of operation Monday – Saturday from 7:30 a.m. – 11 p.m., Sunday 11 a.m. – 8 p.m.

eyemed.com/en-us844.409.3401

Eligibility 

Coverage

Our health coverage runs from Jan. 1 - Dec. 31 of each year. Employees, spouses and children who meet the eligibility requirements below are eligible for coverage by our benefits program.

For new hires or newly benefits-eligible employees, you have 30 days from your date of hire or benefit eligibility date to complete your enrollment.

Once completed, your coverage begins right away. If you do not complete your enrollment within this timeframe, you will not be able to elect benefits until the next scheduled annual enrollment period or within 30 days of a qualifying life event. 

Review a complete list of benefits plan eligibility by employment status (full-time, part-time, etc). 

Eligibility | By Status

Eligibility | Status Change 

Review the list of coverage and premium end dates if you are transitioning to non-benefit eligible status.

2023 Benefit Coverage and Premium End Date 

Note: Log in required

Who's eligible to enroll

  • Full-time employee
  • Part-time employee working 20-29 hours per week
  • Spouse or common-law spouse
  • Your children or spouse's children up to the age of 26*, including:
    • Natural children
    • Step children
    • Legally adopted children
    • Children in the process of legal adoption
    • Foster children
    • Children covered by a Qualified Medical Child Support Order
    • Children of whom you have legal guardianship

Note: If you and a dependent both work for Baylor Scott & White, only one can be covered as a dependent.

*Subject to approval, the age limit is waived if the child is unmarried, physically and mentally incapacitated and unable to earn an independent living; dependent on you for at least 50% of financial support; claimed by you as a dependent for federal taxes; and disabled and covered under the plan before age 26 (unless you are a new hire or newly benefit-eligible).

Life events

A change in your situation—like getting married/divorced, having a baby or gaining/losing other coverage may allow you the opportunity to make changes to certain benefits. To learn more about life events, view the Summary Plan Description.

How to update my benefits after a life event

Note: Log in required

The following document provides details on when benefit plans will take effect and when premiums will be adjusted based on the effective date of your life event.

Coverage and Premium Effective Dates for Life Events 

Dependent Verification

Important! When you add new dependents on our benefit plans (during initial or annual enrollment, or following a qualified life event), you will receive a request from the Dependent Verification Center. This step is important to ensure your dependents remain covered and only eligible dependents receive benefits.

Documentation such as marriage certificates, birth certificates, legal guardianship paperwork and/or tax forms will be required. It is important to submit all requested documentation in a timely manner to ensure eligible dependents remain covered. 

  • Enrollment FAQS

    Common questions about enrollment

    As you prepare to enroll, explore the FAQs for additional details. Still have an unaswered question? Contact PeoplePlace.

    Read 2023 FAQs Go to PeoplePlace Call 844.417.5223​

Legal Notices

Find all applicable legal notices below.

  • CHIPRA Notice
  • Consolidated Frozen Pension Notice
  • Creditable Coverage Disclosure Notice
  • HIPAA Notice of Privacy Practices
  • Marketplace Notice
  • Retirement Plan Notice to Interested Parties
  • Summary Annual Report (H&W)
  • Summary Annual Report (Retirement)
  • Summary of Benefits and Coverage (Medical plan)
  • Summary Plan Description (Health and Welfare)
  • Summary Plan Descriptions (Retirement)

CHIPRA Notice

If you or your children are eligible for Medicaid or CHIP—the Children’s Health Insurance Program—and you’re eligible for health coverage from your employer, your state may have a
premium assistance program that can help pay for coverage using funds from their Medicaid or CHIP programs. If you or your children aren’t eligible for Medicaid or CHIP, you won’t be eligible for these premium assistance programs but you may be able to buy individual insurance coverage through the Health Insurance Marketplace.

Read the notice

Consolidated Frozen Pension Notice

BSWH is required to provide this notice to active and terminated employees with a vested benefit in the All Saints and/or Brenham frozen pension plans when a private letter ruling is submitting to the Internal Revenue Service (IRS) requesting church plan status.

Notice to Interested Parties

Creditable Coverage Disclosure Notice

This notice has information about your current prescription drug coverage with Baylor Scott & White and about your options under Medicare’s prescription drug coverage. This information can help you decide whether or not you want to join a Medicare drug plan.

Read the notice

HIPAA Notice of Privacy Practices

This Notice of Privacy Practices describes how the Baylor Scott & White Health Medical Plan, the Dental Plan, the Healthcare Flexible Spending Account Plan, the Employee Assistance Program, and the Wellness Program (referred together in this Notice as “the Plans”) may use and disclose your protected health information. This Notice also sets out the Plans’ legal obligations concerning your protected health information and describes your rights to access and control your protected health information

Read the notice

Marketplace Notice

Since 2013, the Health Insurance Marketplace—healthcare.gov—has given people a new way to buy health insurance. This notice provides some basic information about the Marketplace and the employer-sponsored medical coverage offered by Baylor Scott & White Health. 

Read the notice

Retirement Plan Notice to Interested Parties

The Interested Party Notice is a document notifying employees, participants and beneficiaries that an application for determination is being submitted to the IRS. The notice also informs these individuals of their right to comment on the plan.

Retirement Notice

Summary Annual Report (H&W)

SAR

A summary annual report (SAR) summarizes the information that appears in a benefit plans Form 5500. SARs are posted each year for 401(k), 403(b), and Health & Welfare plans.

BSW H&W SAR

Summary Annual Report (Retirement)

SAR

A summary annual report (SAR) summarizes the information that appears in a benefit plans Form 5500. SARs are posted each year for 401(k), 403(b), and Health & Welfare plans.

BSW 401(k) SARBSW 403(b) SARBaylor Affiliated SAR

Summary of Benefits and Coverage (Medical plan)

Summary of Benefits and Coverage (SBC) is an easy-to-understand summary about each medical plan option offered by Baylor Scott & White Health. This summary makes it easy for you to compare coverage between all three network Tiers and how different services and procedures are covered.

Summary of benefits and coverage

Summary Plan Description (Health and Welfare)

Health and Welfare

This booklet contains Summary Plan Descriptions (SPDs) that describe how the Baylor Scott & White Health employee benefit plans (the plans) work. Each section has important details about specific plans. This section provides important information on eligibility, enrollment and paying for coverage.

Health and Welfare SPD

Summary Plan Descriptions (Retirement)

401(k) and 403(b)

This booklet contains Summary Plan Descriptions (SPDs) that describe how the Baylor Scott & White Health employee benefit plans (the plans) work. Each section has important details about specific plans. This section provides important information on eligibility, enrollment and paying for coverage.

401(k) SPD403(b) SPD
Helpful Resources
Looking for last year's info?

View 2022 Benefit page

View the 2023 Benefits Guide

View the guide

Need a benefits recommendation?

Alex on the Web

Alex on the Go

Welcome to Beni

This site summarizes the programs and benefits available to employees and their eligible dependents. Official plan documents, policies and certificates of insurance that contain the details, conditions, maximum benefit levels and restrictions on benefits govern our benefits program and are available on this site. In case of a conflict between this site and the official documents, the official documents prevail. The information on this site isn't a guarantee of benefits. Baylor Scott & White reserves the right to modify or terminate its employee benefit plans and programs at any time for any reason.

Click here if you have feedback on the website or need to report an issue. All other questions and issues, please contact the corresponding resource on the Need Help page.

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