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Baylor Scott & White Health
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    • Physical
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Resources

Use the helpful resources to explore and get more from your BSW benefits.

Watch
Benefits Overview
Health & wellness
2021 Benefits Details
Medical and more
Our Network Tiers
BSWQA Network
Tax-Free Savings
Account options

Contacts

Reach out for support and guidance. Use the search below to find the information you're looking for. If you still have questions, contact PeoplePlace.

  • Download Contact List
  • Find a provider
  • Physical and behavioral health support
  • Questions about pay, benefits, PTO, leave, etc
  • Questions about medical/RX coverage
  • Accidental Injury/Critical Illness
  • Addiction recovery
  • Buy items interest-free
  • Child and family care assistance
  • Dental PPOs
  • Discount program
  • Employee assistance program (EAP)
  • FSA and HSA
  • Legal services
  • Life, AD&D, Long-term Disability
  • Retirement savings
  • Short-term Disability
  • Thrive wellness program
  • Tobacco cessation
  • Travel assistance
  • Tuition reimbursement
  • Vision coverage

Download Contact List

Refer to the contact information offline with this one-page resource.

Contact List

Find a provider

HealthAccess Line

Call seven days a week, 7 a.m. to 9 p.m. to speak with a representative who can help you find a BSWQA (Tier 1) provider

  • Click: bswh.swhp.org​ and click "Find a Provider"
  • Talk: 844.279.7589 (BSWQA HealthAccess Line)
  • App: MyBSWHealth
bswh.swhp.org​HealthAccess 844.279.7589MyBSWHealth app

Physical and behavioral health support

HealthAccess Line

Call seven days a week, 7 a.m. to 9 p.m. to speak with a representative who can answer general physical health questions or assist with your behavioral health needs by connecting you to a mental health professional.  

  • Click: bswh.swhp.org​ and click "Find a Provider"
  • Talk: 844.279.7589 (BSWQA HealthAccess Line)
  • App: MyBSWHealth

NEW! Call to schedule a free 30-minute behavioral health triage service. Connect with a social worker who can refer you to behavioral health specialists or other appropriate resources. For those enrolled in a BSW medical plan, potential resources also include a new virtual mental health visit.

bswh.swhp.org​HealthAccess Line

Questions about pay, benefits, PTO, leave, etc

PeoplePlace
  • Click: myPeoplePlace.com​
  • Talk: 844.417.5223​

Hours of operation: Monday – Friday from 7:30 a.m. – 5 p.m.

PeoplePlaceCall PeoplePlace

Questions about medical/RX coverage

Scott and White Health Plan
  • Click: bswh.swhp.org
  • Talk: 844.843.3229 (medical)
  • Talk: 1.800.728.7947 (Rx)
  • App: MyBSWHealth

Hours of operation: Monday – Friday from 7 a.m. – 7 p.m.

bswh.swhp.orgSWHP 844.843.3229

Accidental Injury/Critical Illness

Cigna
  • Click: my.cigna.com
  • Talk: 800.754.3207
800.754.3207my.cigna.com

Addiction recovery

Enterhealth
  • Click: bhcs-support.com
  • Talk: 844.261.4855

Hours of operation: 24/7

bhcs-support.com844.261.4855

Buy items interest-free

Purchasing Power
  • Click: purchasingpower.com
  • Talk: 888.923.6236

Hours of operation: Monday - Friday from 7 a.m. - 9 p.m., Saturday from 8 a.m. - 5 p.m.

888.923.6236purchasingpower.com

Child and family care assistance

Bright Horizons Care Advantage
  • Click: careadvantage.com/bswh
  • Talk: 877.242.2737
  • App: Back-Up Care

Hours of operation: 24/7

careadvantage.com/bswh877.242.2737

Dental PPOs

MetLife
  • Click: metlife.com/exchange/dental/dental-ppo
  • Talk: 800.942.0854
  • App: MetLife US App

Hours of operation: 24/7

metlife.com800.942.0854

Discount program

Beneplace
  • Click: beneplace.com/bswh
  • Talk: 800.683.2886

Hours of operation:  Monday – Friday from 8 a.m. – 5 p.m.

beneplace.com/bswh800.683.2886

Employee assistance program (EAP)

Cigna
  • Click: CignaLAP.com
  • Talk: 800.538.3543

Hours of operation:  24/7

CignaLAP.com800.538.3543

FSA and HSA

Optum Bank
  • Click: optumbank.com
  • Talk: 800.243.5543

Hours of operation:  24/7

optumbank.com800.243.5543

Legal services

MetLife Legal Plans
  • Click: info.legalplans.com
  • Talk: 800.821.6400

Hours of operation: Monday – Friday from 7a.m. – 7 p.m.

info.legalplans.com800.821.6400

Life, AD&D, Long-term Disability

Cigna
  • Click: my.cigna.com
  • Talk: 800.36.Cigna | 866.607.2360 Evidence of Insurability Questions)

Hours of operation:  Monday – Friday from 7 a.m. – 7 p.m.

mycigna.com800.36.Cigna

Retirement savings

Empower
  • Click: bswhretirement.com
  • Talk: 844.722.2794

Hours of operation:  Monday – Friday from 7 a.m. – 9 p.m., Saturday from 8 a.m. – 4:30 p.m.

bswhretirement.com844.722.2794

Short-term Disability

Absence Center
  • Click: mysedgwick.com/BSWH
  • Click: Info Center (BSWconnect access required)
  • Talk: 844.511.5762

Hours of operation:  Monday – Friday from 7a.m. – 7 p.m.

mysedgwick.com/BSWH844.511.5762

Thrive wellness program

Thrive For Wellness
  • Click: thriveforwellness.com
  • Talk: 888.282.0822

Contact thrive@bswhealth.org

thriveforwellness.com888.282.0822

Tobacco cessation

Yes Quit
  • Click: yesquit.org
  • Talk: 877.937.7848

Hours of operation:  24/7

yesquit.org877.937.7848

Travel assistance

Cigna Secure Travel
  • Email: Cigna@gga-usa.com​
  • Talk: 888.226.4567

Hours of operation:  24/7

Send an email888.226.4567

Tuition reimbursement

EdAssist
  • Click: bswh.edassist.com
  • Talk: 855.853.5034

Hours of operation:  Monday – Friday from 8 a.m. - 8 p.m.

bswh.edassist.com855.853.5034

Vision coverage

EyeMed
  • Click: eyemed.com/en-us
  • Talk: 844.409.3401
  • App: EyeMed Members

Hours of operation Monday – Saturday from 7:30 a.m. – 11 p.m., Sunday 11 a.m. – 8 p.m.

eyemed.com/en-us844.409.3401

Eligibility 

Coverage

Our health coverage runs from Jan. 1 - Dec. 31 of each year. Employees, spouses and children who meet the eligibility requirements below are eligible for coverage by our benefits program.

For new hires or newly benefits-eligible employees, you have 30 days from your date of hire or benefit eligibility date to complete your enrollment.

Once completed, your coverage begins right away. If you do not complete your enrollment within this timeframe, you will not be able to elect benefits until the next scheduled annual enrollment period or within 30 days of a qualifying life event. 

Review a complete list of benefits plan eligibility by employment status (full-time, part-time, etc). 

Eligibility | By Status

Eligibility | Status Change

Who's eligible to enroll

  • Full-time employee
  • Part-time employee working 20-29 hours per week
  • Spouse or common-law spouse
  • Your children or spouse's children up to the age of 26*, including:
    • Natural children
    • Step children
    • Legally adopted children
    • Children in the process of legal adoption
    • Foster children
    • Children covered by a Qualified Medical Child Support Order
    • Children of whom you have legal guardianship

Note: If you and a dependent both work for Baylor Scott & White, only one can be covered as a dependent.

*Subject to approval, the age limit is waived if the child is unmarried, physically and mentally incapacitated and unable to earn an independent living; dependent on you for at least 50% of financial support; claimed by you as a dependent for federal taxes; and disabled and covered under the plan before age 26 (unless you are a new hire or newly benefit-eligible).

Dependent Verification

Important! When you add new dependents on our benefit plans (during initial or annual enrollment, or following a qualified life event), you will receive a request from the Dependent Verification Center. This step is important to ensure your dependents remain covered and only eligible dependents receive benefits.

Documentation such as marriage certificates, birth certificates, legal guardianship paperwork and/or tax forms will be required. It is important to submit all requested documentation in a timely manner to ensure eligible dependents remain covered. 

BENEFITS SPOTLIGHTS

Read stories from your colleagues

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  • Enrollment FAQS

    Common questions about 2021 enrollment

    As you prepare to enroll, explore the FAQs for additional details. Still have an unaswered question? Contact PeoplePlace.

    Read FAQs Go to PeoplePlace Call 844.417.5223​

Legal Notices

Find all applicable legal notices below.

  • BSW Health & Welfare SAR
  • BSW Retirement SARs
  • CHIPRA Notice
  • Consolidated Frozen Pension Notice
  • Creditable Coverage Disclosure Notice
  • HIPAA Notice of Privacy Practices
  • Marketplace Notice
  • Medical plan Summary of Benefits and Coverage
  • Retirement Plan Notice to Interested Parties
  • Summary Plan Description (Health and Welfare)
  • Summary Plan Descriptions (Retirement)

BSW Health & Welfare SAR

Summary Annual Report

A summary annual report (SAR) summarizes the information that appears in a benefit plans Form 5500. SARs are posted each year for 401(k), 403(b), and Health & Welfare plans.

BSW H&W SAR

BSW Retirement SARs

Summary Annual Reports

A summary annual report (SAR) summarizes the information that appears in a benefit plans Form 5500. SARs are posted each year for 401(k), 403(b), and Health & Welfare plans.

BSW 401(k) SARBSW 403(b) SARBaylor Affiliated SAR

CHIPRA Notice

If you or your children are eligible for Medicaid or CHIP—the Children’s Health Insurance Program—and you’re eligible for health coverage from your employer, your state may have a
premium assistance program that can help pay for coverage using funds from their Medicaid or CHIP programs. If you or your children aren’t eligible for Medicaid or CHIP, you won’t be eligible for these premium assistance programs but you may be able to buy individual insurance coverage through the Health Insurance Marketplace.

Read the notice

Consolidated Frozen Pension Notice

BSWH is required to provide this notice to active and terminated employees with a vested benefit in the All Saints and/or Brenham frozen pension plans when a private letter ruling is submitting to the Internal Revenue Service (IRS) requesting church plan status.

Notice to Interested Parties

Creditable Coverage Disclosure Notice

This notice has information about your current prescription drug coverage with Baylor Scott & White and about your options under Medicare’s prescription drug coverage. This information can help you decide whether or not you want to join a Medicare drug plan.

Read the notice

HIPAA Notice of Privacy Practices

This Notice of Privacy Practices describes how the Baylor Scott & White Health Medical Plan, the Dental Plan, the Healthcare Flexible Spending Account Plan, the Employee Assistance Program, and the Wellness Program (referred together in this Notice as “the Plans”) may use and disclose your protected health information. This Notice also sets out the Plans’ legal obligations concerning your protected health information and describes your rights to access and control your protected health information

Read the notice

Marketplace Notice

Since 2013, the Health Insurance Marketplace—healthcare.gov—has given people a new way to buy health insurance. This notice provides some basic information about the Marketplace and the employer-sponsored medical coverage offered by Baylor Scott & White Health. 

Read the notice

Medical plan Summary of Benefits and Coverage

Summary of Benefits and Coverage (SBC) is an easy-to-understand summary about each medical plan option offered by Baylor Scott & White Health. This summary makes it easy for you to compare coverage between all three network Tiers and how different services and procedures are covered.

Summary of benefits and coverage

Retirement Plan Notice to Interested Parties

The Interested Party Notice is a document notifying employees, participants and beneficiaries that an application for determination is being submitted to the IRS. The notice also informs these individuals of their right to comment on the plan.

Retirement Notice

Summary Plan Description (Health and Welfare)

Health and Welfare

This booklet contains Summary Plan Descriptions (SPDs) that describe how the Baylor Scott & White Health employee benefit plans (the plans) work. Each section has important details about specific plans. This section provides important information on eligibility, enrollment and paying for coverage.

Health and Welfare SPD

Summary Plan Descriptions (Retirement)

401(k) and 403(b)

This booklet contains Summary Plan Descriptions (SPDs) that describe how the Baylor Scott & White Health employee benefit plans (the plans) work. Each section has important details about specific plans. This section provides important information on eligibility, enrollment and paying for coverage.

401(k) SPD403(b) SPD
Helpful Resources
View the 2021 Benefits Guide

Read 2021 New Hire Guide

Need a benefits recommendation?

Ask ALEX

View the 2020 Benefits Guide

Read 2020 Guide

Welcome to Beni

This site summarizes the programs and benefits available to employees and their eligible dependents. Official plan documents, policies and certificates of insurance that contain the details, conditions, maximum benefit levels and restrictions on benefits govern our benefits program and are available on this site. In case of a conflict between this site and the official documents, the official documents prevail. The information on this site isn't a guarantee of benefits. Baylor Scott & White reserves the right to modify or terminate its employee benefit plans and programs at any time for any reason.

Click here if you have feedback on the website or need to report an issue. All other questions and issues, please contact the corresponding resource on the Need Help page.

© 2021 Baylor Scott & White Health. All Rights Reserved.
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