Skip to main content Skip to footer

Resources

Use the helpful resources to explore and get more from your BSW benefits.

2024 Enrollment Guides
Get the most out of all your BSW benefits. Learn about our offerings for 2024, including our new Live Well program. Download your applicable guide.
General Guide
Find information and rates for employees.
Note: Guide includes rates for those making up to $28 (SEQA-eligible) and those making $28.01 and above (EQA-eligible).

View General Guide

Physician Guide
Find information and rates for physicians.
Note: Residents should refer to their mailed guide for rates.


View Physician Guide

BENEFITS SPOTLIGHTS

Read stories from your colleagues

Read about your 2024 medical plan
Make the most of your medical plan. Download your applicable guide to learn more:
SEQA Plan
For those enrolled in the SEQA Plan for 2024.

View SEQA Guide

EQA Plan
For those enrolled in the EQA Plan for 2024.

View EQA Guide

PPO Plan
For those enrolled in the PPO Plan for 2024.

View PPO Guide

HDHP Plan
For those enrolled in the HDHP Plan for 2024.

View HDHP Guide

Contacts

Reach out for support and guidance. Use the search below to find the information you're looking for. If you still have questions, contact PeoplePlace.

  • Download Contact List
  • Find a provider
  • Understand key terms
  • Questions about pay, benefits, PTO, leave, etc
  • Questions about medical/RX coverage
  • Accidental Injury/Critical Illness/Hospital Care
  • Addiction recovery
  • Dental Plan
  • Dependent Verification Center
  • Discount program
  • Employee assistance program (EAP)
  • FSA and HSA
  • Legal services
  • Life, AD&D, Long-term Disability
  • Retirement savings
  • Short-term Disability
  • Tobacco cessation
  • Travel assistance
  • Tuition reimbursement
  • Vision coverage

Download Contact List

Refer to the contact information offline with this one-page resource.

Find a provider

Baylor Scott & White Health

Call Monday - Friday, 7 a.m. to 7 p.m. to speak with a representative who can help you find a BSWQA (Tier 1) provider

  • Click: bswh.swhp.org​ and click "Find a Provider"
  • Talk: 844.843.3229
  • App: MyBSWHealth

Understand key terms

We know that health and insurance benefits can be difficult to understand, so we've gathered a few commonly used terms that are often used when navigating your benefit plans.

Questions about pay, benefits, PTO, leave, etc

PeoplePlace

Hours of operation: Monday – Friday from 7:30 a.m. – 5 p.m.

Questions about medical/RX coverage

Baylor Scott & White Health Plan

Hours of operation: Monday – Friday from 7 a.m. – 7 p.m.

Accidental Injury/Critical Illness/Hospital Care

Cigna

Addiction recovery

Enterhealth
  • Talk: 844.261.4855

Hours of operation: 24/7

Dental Plan

MetLife (2022) / Cigna (2023)

For Dental benefits through Dec. 31, 2022, contact MetLife:

For Dental benefits starting Jan. 1, 2023, contact Cigna:

Hours of operation: 24/7

Discount program

BenefitHub

Employee assistance program (EAP)

Cigna

Employer ID: bswh
(Needed for initial registration only)
If already registered on myCigna.com, simply log
in and go to the EAP link under the Review My
Coverage tab.

Hours of operation:  24/7

FSA and HSA

Optum Bank

Hours of operation:  24/7

Legal services

MetLife Legal Plans

Hours of operation: Monday – Friday from 7a.m. – 7 p.m.

Life, AD&D, Long-term Disability

New York Life

Hours of operation:  Monday – Friday from 7 a.m. – 7 p.m.

Retirement savings

Empower

Hours of operation:  Monday – Friday from 7 a.m. – 9 p.m., Saturday from 8 a.m. – 4:30 p.m.

Short-term Disability

Absence Center

Hours of operation:  Monday – Friday from 7a.m. – 7 p.m.

Tobacco cessation

Yes Quit

Hours of operation:  24/7

Travel assistance

New York Life

Hours of operation:  24/7

Tuition reimbursement

EdAssist

Hours of operation:  Monday – Friday from 8 a.m. - 8 p.m.

Vision coverage

EyeMed

Hours of operation Monday – Saturday from 7:30 a.m. – 11 p.m., Sunday 11 a.m. – 8 p.m.

Eligibility

Overview

Our health coverage runs from Jan. 1 - Dec. 31 of each year. Employees, spouses and children who meet the eligibility requirements below are eligible for coverage by our benefits program.

For new hires or newly benefits-eligible employees, you have 30 days from your date of hire or benefit eligibility date to complete your enrollment.

Once completed, your coverage begins right away. If you do not complete your enrollment within this timeframe, you will not be able to elect benefits until the next scheduled annual enrollment period or within 30 days of a qualifying life event. 

Medicaid

Do you or a family member in your household have Medicaid coverage?

You could qualify for the TX HIPP program, which reimburses your BSWHP insurance premiums and allows Medicaid to stay in place for you and eligible family members.

For more info:

Email PFAPatientHelpers@BSWHealth.org

Call 469.868.2222

Eligible

The following are eligible to enroll:

  • Full-time employee
  • Part-time employee working 20-29 hours per week
  • Spouse or common-law spouse
  • Your children or spouse's children up to the age of 26*, including:
    • Natural children
    • Step children
    • Legally adopted children
    • Children in the process of legal adoption
    • Foster children
    • Children covered by a Qualified Medical Child Support Order
    • Children of whom you have legal guardianship

Note: If you and a dependent both work for Baylor Scott & White, only one can be covered as a dependent.

*Subject to approval, the age limit is waived if the child is unmarried, physically and mentally incapacitated and unable to earn an independent living; dependent on you for at least 50% of financial support; claimed by you as a dependent for federal taxes; and disabled and covered under the plan before age 26 (unless you are a new hire or newly benefit-eligible).

Eligibility: By Status

Review a complete list of benefits plan eligibility by employment status (full-time, part-time, etc.). 

Eligibility | By Status

Eligibility | Status Change 

Status Change: End Dates

Review the list of coverage and premium end dates if you are transitioning to non-benefit eligible status.

2023 Coverage & Premium End Date 

2024 Coverage & Premium End Date 

Life Events

A change in your situation—like getting married/divorced, having a baby or gaining/losing other coverage may allow you the opportunity to make changes to certain benefits. To learn more about life events, view the Summary Plan Description.

View Summary Plan Description

How to update benefits after a life event

Note: Log in required

Benefit Impact of Life Event

The following document provides details on when benefit plans will take effect and when premiums will be adjusted based on the effective date of your life event.

Life Events: Coverage & Premium 2024 Effective Dates 

Overview

Important! When you add new dependents on our benefit plans (during initial or annual enrollment, or following a qualified life event), you will receive a request from the Dependent Verification Center. This step is important to ensure your dependents remain covered and only eligible dependents receive benefits.

Documentation

Documentation such as marriage certificates, birth certificates, legal guardianship paperwork and/or tax forms will be required. It is important to submit all requested documentation in a timely manner to ensure eligible dependents remain covered. 

Legal Notices

Find all applicable legal notices below.

  • Certificates: AD&D
  • Certificate: Life
  • Certificates: LTD
  • CHIPRA Notice
  • Consolidated Frozen Pension Notice
  • Creditable Coverage Disclosure Notice
  • HIPAA Notice of Privacy Practices
  • Marketplace Notice
  • Retirement Plan Notice to Interested Parties
  • Summary Annual Report (H&W)
  • Summary Annual Report (Retirement)
  • Summary of Benefits and Coverage (Medical plan)
  • Summary Plan Description (Health and Welfare)
  • Summary Plan Descriptions (Retirement)

Certificates: AD&D

Our protection benefits help ensure your family is taken care of, no matter what life brings. View the file that corresponds to your employee group.

General Staff

Physicians

Senior Executives

Certificate: Life

Our protection benefits help ensure your family is taken care of, no matter what life brings. View the file that corresponds to your employee group.

General Staff

Physicians

Senior Executives

Certificates: LTD

Our protection benefits help ensure your family is taken care of, no matter what life brings. View the file that corresponds to your employee group.

General Staff

Physicians

Senior Executives

CHIPRA Notice

If you or your children are eligible for Medicaid or CHIP—the Children’s Health Insurance Program—and you’re eligible for health coverage from your employer, your state may have a
premium assistance program that can help pay for coverage using funds from their Medicaid or CHIP programs. If you or your children aren’t eligible for Medicaid or CHIP, you won’t be eligible for these premium assistance programs but you may be able to buy individual insurance coverage through the Health Insurance Marketplace.

Consolidated Frozen Pension Notice

BSWH is required to provide this notice to active and terminated employees with a vested benefit in the All Saints and/or Brenham frozen pension plans when a private letter ruling is submitting to the Internal Revenue Service (IRS) requesting church plan status.

Creditable Coverage Disclosure Notice

This notice has information about your current prescription drug coverage with Baylor Scott & White and about your options under Medicare’s prescription drug coverage. This information can help you decide whether or not you want to join a Medicare drug plan.

HIPAA Notice of Privacy Practices

This Notice of Privacy Practices describes how the Baylor Scott & White Health Medical Plan, the Dental Plan, the Healthcare Flexible Spending Account Plan, the Employee Assistance Program, and the Wellness Program (referred together in this Notice as “the Plans”) may use and disclose your protected health information. This Notice also sets out the Plans’ legal obligations concerning your protected health information and describes your rights to access and control your protected health information

Marketplace Notice

Since 2013, the Health Insurance Marketplace—healthcare.gov—has given people a new way to buy health insurance. This notice provides some basic information about the Marketplace and the employer-sponsored medical coverage offered by Baylor Scott & White Health. 

Retirement Plan Notice to Interested Parties

The Interested Party Notice is a document notifying employees, participants and beneficiaries that an application for determination is being submitted to the IRS. The notice also informs these individuals of their right to comment on the plan.

Summary Annual Report (H&W)

SAR

A summary annual report (SAR) summarizes the information that appears in a benefit plans Form 5500. SARs are posted each year for 401(k), 403(b), and Health & Welfare plans.

Summary Annual Report (Retirement)

SAR

A summary annual report (SAR) summarizes the information that appears in a benefit plans Form 5500. SARs are posted each year for 401(k), 403(b), and Health & Welfare plans.

Summary of Benefits and Coverage (Medical plan)

Summary of Benefits and Coverage (SBC) is an easy-to-understand summary about each medical plan option offered by Baylor Scott & White Health. This summary makes it easy for you to compare coverage between all three network Tiers and how different services and procedures are covered.

Summary Plan Description (Health and Welfare)

Health and Welfare

This booklet contains Summary Plan Descriptions (SPDs) that describe how the Baylor Scott & White Health employee benefit plans (the plans) work. Each section has important details about specific plans. This section provides important information on eligibility, enrollment and paying for coverage.

Summary Plan Descriptions (Retirement)

401(k) and 403(b)

This booklet contains Summary Plan Descriptions (SPDs) that describe how the Baylor Scott & White Health employee benefit plans (the plans) work. Each section has important details about specific plans. This section provides important information on eligibility, enrollment and paying for coverage.

Helpful Resources
Looking for last year's info?
Need a benefits recommendation?

Ask Alex

For Medicare navigation:

ALEX Medicare

This site summarizes the programs and benefits available to employees and their eligible dependents. Official plan documents, policies and certificates of insurance that contain the details, conditions, maximum benefit levels and restrictions on benefits govern our benefits program and are available on this site. In case of a conflict between this site and the official documents, the official documents prevail. The information on this site isn't a guarantee of benefits. Baylor Scott & White reserves the right to modify or terminate its employee benefit plans and programs at any time for any reason.

Click here if you have feedback on the website or need to report an issue. All other questions and issues, please contact the corresponding resource on the Need Help page.

Scroll To Top