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Reach out for support and guidance. Use the search below to find the information you're looking for. If you still have questions, contact PeoplePlace.
Refer to the contact information offline with this one-page resource.
Call Monday - Friday, 7 a.m. to 7 p.m. to speak with a representative who can help you find a BSWQA (Tier 1) provider
Hours of operation: Monday – Friday from 7:30 a.m. – 5 p.m.
Hours of operation: Monday – Friday from 7 a.m. – 7 p.m.
Hours of operation: 24/7
Hours of operation: Monday - Friday from 7 a.m. - 9 p.m., Saturday from 8 a.m. - 5 p.m.
Hours of operation: Monday – Friday from 8 a.m. – 5 p.m.
Employer ID: bswh(Needed for initial registration only)If already registered on myCigna.com, simply login and go to the EAP link under the Review MyCoverage tab.
Hours of operation: Monday – Friday from 7a.m. – 7 p.m.
Hours of operation: Monday – Friday from 7 a.m. – 9 p.m., Saturday from 8 a.m. – 4:30 p.m.
Contact thrive@bswhealth.org
Hours of operation: Monday – Friday from 8 a.m. - 8 p.m.
Hours of operation Monday – Saturday from 7:30 a.m. – 11 p.m., Sunday 11 a.m. – 8 p.m.
Our health coverage runs from Jan. 1 - Dec. 31 of each year. Employees, spouses and children who meet the eligibility requirements below are eligible for coverage by our benefits program.
For new hires or newly benefits-eligible employees, you have 30 days from your date of hire or benefit eligibility date to complete your enrollment. Once completed, your coverage begins right away. If you do not complete your enrollment within this timeframe, you will not be able to elect benefits until the next scheduled annual enrollment period or within 30 days of a qualifying life event.
Review a complete list of benefits plan eligibility by employment status (full-time, part-time, etc).
Eligibility | By Status
Eligibility | Status Change
Note: Log in required
Note: If you and a dependent both work for Baylor Scott & White, only one can be covered as a dependent.
*Subject to approval, the age limit is waived if the child is unmarried, physically and mentally incapacitated and unable to earn an independent living; dependent on you for at least 50% of financial support; claimed by you as a dependent for federal taxes; and disabled and covered under the plan before age 26 (unless you are a new hire or newly benefit-eligible).
Important! When you add new dependents on our benefit plans (during initial or annual enrollment, or following a qualified life event), you will receive a request from the Dependent Verification Center. This step is important to ensure your dependents remain covered and only eligible dependents receive benefits.
Documentation such as marriage certificates, birth certificates, legal guardianship paperwork and/or tax forms will be required. It is important to submit all requested documentation in a timely manner to ensure eligible dependents remain covered.
As you prepare to enroll, explore the FAQs for additional details. Still have an unaswered question? Contact PeoplePlace.
Find all applicable legal notices below.
If you or your children are eligible for Medicaid or CHIP—the Children’s Health Insurance Program—and you’re eligible for health coverage from your employer, your state may have apremium assistance program that can help pay for coverage using funds from their Medicaid or CHIP programs. If you or your children aren’t eligible for Medicaid or CHIP, you won’t be eligible for these premium assistance programs but you may be able to buy individual insurance coverage through the Health Insurance Marketplace.
BSWH is required to provide this notice to active and terminated employees with a vested benefit in the All Saints and/or Brenham frozen pension plans when a private letter ruling is submitting to the Internal Revenue Service (IRS) requesting church plan status.
This notice has information about your current prescription drug coverage with Baylor Scott & White and about your options under Medicare’s prescription drug coverage. This information can help you decide whether or not you want to join a Medicare drug plan.
This Notice of Privacy Practices describes how the Baylor Scott & White Health Medical Plan, the Dental Plan, the Healthcare Flexible Spending Account Plan, the Employee Assistance Program, and the Wellness Program (referred together in this Notice as “the Plans”) may use and disclose your protected health information. This Notice also sets out the Plans’ legal obligations concerning your protected health information and describes your rights to access and control your protected health information
Since 2013, the Health Insurance Marketplace—healthcare.gov—has given people a new way to buy health insurance. This notice provides some basic information about the Marketplace and the employer-sponsored medical coverage offered by Baylor Scott & White Health.
The Interested Party Notice is a document notifying employees, participants and beneficiaries that an application for determination is being submitted to the IRS. The notice also informs these individuals of their right to comment on the plan.
A summary annual report (SAR) summarizes the information that appears in a benefit plans Form 5500. SARs are posted each year for 401(k), 403(b), and Health & Welfare plans.
Summary of Benefits and Coverage (SBC) is an easy-to-understand summary about each medical plan option offered by Baylor Scott & White Health. This summary makes it easy for you to compare coverage between all three network Tiers and how different services and procedures are covered.
This booklet contains Summary Plan Descriptions (SPDs) that describe how the Baylor Scott & White Health employee benefit plans (the plans) work. Each section has important details about specific plans. This section provides important information on eligibility, enrollment and paying for coverage.
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This site summarizes the programs and benefits available to employees and their eligible dependents. Official plan documents, policies and certificates of insurance that contain the details, conditions, maximum benefit levels and restrictions on benefits govern our benefits program and are available on this site. In case of a conflict between this site and the official documents, the official documents prevail. The information on this site isn't a guarantee of benefits. Baylor Scott & White reserves the right to modify or terminate its employee benefit plans and programs at any time for any reason.
Click here if you have feedback on the website or need to report an issue. All other questions and issues, please contact the corresponding resource on the Need Help page.