Enroll
Change & life events
2027 enrollment guides
Learn about our offerings for 2027, and get the most out of your BSW benefits. Download your applicable guide or view the applicable site.
Residents, fellows, and out-of-state team members
View the healthcare benefits that are specifically for you.
Important: Your password remains unchanged from last year and can be found in your Benefits Guide. Contact PeoplePlace for assistance
Read stories from your colleagues.
Contacts
Reach out for support and guidance. Use the search below to find the information you're looking for. If you still have questions, contact PeoplePlace.
Download contact list
Refer to the contact information offline with this one-page resource.
Find a provider
Baylor Scott & White Health
Call Monday - Friday, 7:00 AM - 7:00 PM, to speak with a representative who can help you find a BSWQA (Tier 1) provider
- Web: BSWHealthPlan.com
- Talk: 844.843.3229
- App: MyBSWHealth
Understand key terms
We know that health and insurance benefits can be difficult to understand, so we've gathered a few commonly used terms that are often used when navigating your benefit plans.
Questions about pay, benefits, PTO, leave, etc
PeoplePlace
- Web: myPeoplePlace.com
- Talk: 844.417.5223
- Hours of operation: Monday through Friday from 6:30 AM – 6:00 PM
Questions about medical coverage
Baylor Scott & White Health Plan
- Web: BSWHealthPlan.com/BSWH
- Talk: 844.843.3229 (medical)
- App: MyBSWHealth
- Hours of operation: Monday through Friday from 7:00 AM - 7:00 PM
Questions about RX coverage
Rightway
- Web: Rightway
- Talk: 866.987.5735
- Email: rwrx@rightwayhealthcare.com
- Rightway has 24/7 phone support.
Accidental injury/critical illness/hospital indemnity
Aetna
- Web: Aetna
- Talk: 800.607.3366
- Hours of operation: Monday through Friday, 8:00 AM - 6:00 PM
Dental coverage
Cigna
- Web: Cigna
- Talk: 877.505.5872
- Hours of operation: 24/7
Dependent verification center
Alight
- Web: Alight
- Talk: 866.318.3961
- Hours of operation: Monday through Friday from 7:00 AM – 7:00 PM
Discount program
BenefitHub
- Web: BenefitHub
- Talk: 866.664.4621
- Hours of operation: Monday through Friday from 7:30 AM – 7:30 PM
Employee assistance program (EAP)
FSA and HSA
Optum Bank
- Web: Optum Bank
- Talk: 800.243.5543
- Hours of operation:
- Monday through Friday from 7:00 AM – 9:00 PM
- Saturday and Sunday from 8:00 AM – 4:30 PM
Legal services
MetLife Legal Plans
- Web: Legal Plan Resource Center
- Single: 6720010 and Family: 6730010
- Talk: 800.821.6400
- Hours of operation: Monday through Friday from 7:00 AM - 7:00 PM
Life, AD&D, long-term disability
New York Life
- Web: myNYLgbs
- Talk: 800.642.8238
- Hours of operation: Monday through Friday from 7:00 AM – 6:00 PM
Retirement savings
Empower
- Web: BSWH Retirement
- Talk: 844.722.2794
- Hours of operation:
- Monday through Friday from 7:00 AM - 9:00 PM
- Saturday from 8:00 AM - 4:30 PM
Short-term leave
Absence Center
- Web: My Sedgwick.com
- Intranet: Info Center (BSWconnect access required)
- Talk: 844.511.5762
- Hours of operation: Monday through Friday from 7:00 AM - 7:00 PM
Tobacco cessation
Yes Quit
- Web: Yes Quit
- Talk: 877.937.7848
- Hours of operation: 24/7
Travel assistance
New York Life
- Email: ops@us.generaliglobalassistance.com
- Talk: 888.226.4567
- Hours of operation: 24/7
Tuition assistance
Guild
- Web: Guild
- Talk: 800.985.4027
- Hours of operation: Monday through Friday from 7:00 AM - 7:00 PM
Vision coverage
EyeMed
- Web: EyeMed
- Talk: 844.409.3401
- App: EyeMed Members
- Hours of operation:
- Monday through Saturday from 6:30 AM - 10:00 PM
- Sunday, 7:00 AM - 10:00 PM
Enrollment FAQs
As you prepare to enroll, explore the FAQs for additional details. Still have an unanswered question? Contact PeoplePlace.
Legal notices
Find all applicable legal notices below.
Certificates: AD&D, Life and LTD
Our protection benefits help ensure your family is taken care of, no matter what life brings. View the file that corresponds to your employee group.
AD&D
Life
LTD
CHIPRA notice
If you or your children are eligible for Medicaid or CHIP—the Children’s Health Insurance Program—and you’re eligible for health coverage from your employer, your state may have a premium assistance program that can help pay for coverage using funds from their Medicaid or CHIP programs. If you or your children aren’t eligible for Medicaid or CHIP, you won’t be eligible for these premium assistance programs but you may be able to buy individual insurance coverage through the Health Insurance Marketplace.
Creditable coverage disclosure notice
This notice has information about your current prescription drug coverage with Baylor Scott & White and about your options under Medicare’s prescription drug coverage. This information can help you decide whether or not you want to join a Medicare drug plan.
Please note that if you currently have Medicare-eligible dependents, it is your responsibility to provide them with a copy of this notice.
HIPAA notice of privacy practices
This Notice of Privacy Practices describes how the Baylor Scott & White Health Medical, Dental, Vision, Healthcare Flexible Spending Account (FSA) and Employee Assistance Program (EAP) may use and disclose your protected health information. This Notice also sets out the Plans’ legal obligations concerning your protected health information and describes your rights to access and control your protected health information.
HIPAA special enrollment rights
This notice includes details about if you are declining enrollment for yourself or your dependents (including your spouse) because of other health insurance or group health plan coverage, you may be able to later enroll yourself and your dependents in this plan if you or your dependents lose eligibility for that other coverage (or if the employer stops contributing towards your or your dependents’ other coverage).
Marketplace notice
Since 2013, the Health Insurance Marketplace—healthcare.gov—has given people a new way to buy health insurance. This notice provides some basic information about the Marketplace and the employer-sponsored medical coverage offered by Baylor Scott & White Health.
Summary annual reports (SAR)
A summary annual report (SAR) summarizes the information that appears in a benefit plans Form 5500. SARs are posted each year for 401(k), 403(b), and Health & Welfare plans.
Summary of benefits and coverage (Medical plan)
Summary of Benefits and Coverage (SBC) is an easy-to-understand summary about each medical plan option offered by Baylor Scott & White Health. This summary makes it easy for you to compare coverage between all three network Tiers and how different services and procedures are covered.
Summary plan descriptions (SPD)
401(k), 403(b) and H&W
This booklet contains Summary Plan Descriptions (SPDs) that describe how the Baylor Scott & White Health employee benefit plans (the plans) work. Each section has important details about specific plans. This section provides important information on eligibility, enrollment and paying for coverage.
Women’s Health and Cancer Rights Act
This notice provides details about certain benefits under the Women’s Health and Cancer Rights Act of 1998 (WHCRA) if you have had or are going to have a mastectomy.
Helpful resources
Looking for last year's info?
Need a benefits recommendation?
This site summarizes the programs and benefits available to employees and their eligible dependents. Official plan documents, policies and certificates of insurance that contain the details, conditions, maximum benefit levels and restrictions on benefits govern our benefits program and are available on this site. In case of a conflict between this site and the official documents, the official documents prevail. The information on this site isn't a guarantee of benefits. Baylor Scott & White reserves the right to modify or terminate its employee benefit plans and programs at any time for any reason.
Please contact us if you have feedback on the website or need to report an issue.