How are you feeling?
At Baylor Scott & White, we value your whole health—including your mental well-being.
When you or a loved one needs support, there are options. The chart below can help you determine what is right for you and your situation—and how to get started.
Employee Assistance Program
Our Employee Assistance Program (EAP) through Cigna offers no-cost confidential support on a variety of emotional health topics for all employees and their family members, regardless of enrollment status. Explore the offerings below or view the EAP overview.
Beginning Jan. 1, 2026, ComPysch will be our new EAP provider. Additional information to be provided.
Counseling
Get five free in-person sessions, per issue.
NEW! TalkSpace: Sessions now available through Talkspace, a platform to connect with licensed therapists online. Contact Cigna for an EAP Code prior to booking.
Eldercare support
Tap into resources and referrals for home health agencies, assisted living facilities, social and recreational programs and long-distance caregiving.
Financial guidance
Get a 30-minute telephone consultation with a qualified specialist.
Identity theft assistance
Get a 60-minute consultation.
Legal assistance
Book a 30-minute consultation with an attorney.
Parenting support
Tap into resources and referrals for childcare providers, before and after school programs, camps, adoption organizations, child development, prenatal care and more.
Pet care support
Tap into resources and referrals for pet sitting, obedience training, veterinarians and pet stores.
Two ways to access EAP offerings
Call 24/7 to speak with an advocate
Trained advocates can help you schedule your free sessions, assess your needs and develop a solutions.
Connect to resources from myCigna portal
View your coverage, access work/life resources, explore articles and webinars and more from the myCigna portal.
Log into your existing account, or create an account using BSWH as the employer ID and select "register for the Employee Assistance Program only."
Behavioral Health eVisit
If you are experiencing anxiety, alcohol or drug dependency, depression, difficulty coping or high-levels of stress, a behavioral health eVisit may help.
Log in to your MyBSWHealth account, and from the "Get Care" tile select eVisit > Start Visit > Depression/Anxiety.
BSW providers are available Monday through Friday, 8:00 AM - 4:30 PM and will usually respond to your request within two hours.
Note: Available for employees and dependents (age 18+) enrolled in a BSW medical plan. eVisits are not intended for behavioral health emergencies. If you need immediate assistance, dial 911 or the Crisis Hotline at 988. Additionally, behavioral health eVisits do not support prescriptions or medication refills.
Lyra
Whether you are feeling stressed, anxious or depressed, support from Lyra through BSW can help you access a diverse network of providers—and receive care that is tailored to your specific needs.
Get started by logging into Lyra and creating a free account. There you can:
- Complete a brief questionnaire to receive personalized care recommendations.
- Review coaches and therapists matched to your needs.
- Book an in-person or video appointment as early as the next day, or tap into self-care apps right away.
- Start feeling better in just a few sessions.
Lyra's Care Navigator Team is available 24/7 via live chat on their website or by calling 877.671.1643
Note: Available for employees and dependents (age 2+) enrolled in a BSW medical plan. Lyra is not intended for behavioral health emergencies. If you need immediate assistance, dial 911 or call the Crisis Hotline at 988.
Sessions are covered as in-network outpatient mental health visits with applicable copay. Refer to your plan documents for details.
Headspace
Available to all Baylor Scott & White employees and family members at no cost
Headspace is meditation made simple. The app teaches you life-changing skills of meditation and mindfulness in just a few minutes a day.
Even better, Baylor Scott & White is providing employees and up to five family members (age 18+) free access to paid content!
Normally a $70/year subscription, employees can access all the premium features by creating a Headspace for Work account following the steps below.
Set up your Headspace account
Visit the unique BSWH enrollment page
Access the site from a web browser for the initial account set up.
Create an account or log in to an existing one
Use your preferred email address to set up your account, or log in with your existing account.
Verify your account using your @BSWHealth.org email
New members will receive two emails:
- Confirmation of new account at your preferred email
- Verification of employment at your BSWH email
Current members will receive one email:
- Verification of employment at your BSWH email
Download the app and begin!
Log in using the account you created.
Note: Existing users may need to log out and log back into the app to refresh content after linking their profile.
Want to invite family members?
Two ways to invite family members to join your plan:
- During initial enrollment: Submit email addresses when prompted
- At any time: Log in to the portal and submit email addresses
Still have questions?
Explore the Headspace account frequently asked questions for common troubleshooting steps.
Just A.S.K.
Identifying suicide warning signs, knowing where to get help and taking action may save a life—the life of a friend, colleague, family member, or even your own. Our Just A.S.K. protocol at BSW offers insight and information for everyone to help prevent a suicide by taking these steps:
- Approach
- Stay connected
- Keep them safe
Note: Log in required
Peer support
When the professionals delivering care become the ones in need of support, the Peer Support team provides empathetic, peer-to-peer guidance. Meet with a trained colleague who can help you manage a difficult situation, including:
- Unexpected patient outcomes
- Traumatic patient outcomes
- Difficult disclosures
Call from 8:00 AM - 5:00 PM daily to schedule your free session.
Note: Log in required
Well-Being in Medicine
For Physicians, Physician Leaders, Advanced Practice Providers, Residents and Nursing Leaders
Our BSW Well-Being in Medicine strives to help healthcare providers by offering programs aimed at reducing burnout, enhancing resilience and wellness, building community and camaraderie, and restoring the joy associate with practicing medicine and caring for others. See below for some program highlights and visit the Well-Being in Medicine page for full details.
Note: Log in required for all links.
Exploring Medical Leaders (EML) Program
Take part in the comprehensive leader development experience to address demands our leader’s face and sharpen personal leadership skills in this five-workshop series.
This site summarizes the programs and benefits available to employees and their eligible dependents. Official plan documents, policies and certificates of insurance that contain the details, conditions, maximum benefit levels and restrictions on benefits govern our benefits program and are available on this site. In case of a conflict between this site and the official documents, the official documents prevail. The information on this site isn't a guarantee of benefits. Baylor Scott & White reserves the right to modify or terminate its employee benefit plans and programs at any time for any reason.
Please contact us if you have feedback on the website or need to report an issue.