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Nursing

Baylor Scott & White The Heart Hospital - Plano

  • Cultivating a culture of continuous improvement of service and inquiry

    The nurses at Baylor Scott & White The Heart Hospital - Plano are dedicated to the care of a diverse community of patients. As members of our front line care team, they take pride in seeking opportunities to provide a higher level of care.

ANCC Magnet Designation

In 2010, Baylor Scott & White Health The Heart Hospital Plano achieved ANCC Magnet Designation®, a national designation for nursing excellence awarded to very few hospitals by the American Nursing Credentialing Center. We were re-designated again in 2016 and received our third designation in 2020.

Since 1993, ANCC has established the standards of practice that have proven to deliver positive outcomes for nurse work environments and patient care.

The leadership at Baylor Scott & White Health The Heart Hospital Plano is committed to continually investing in the development of nursing excellence.

Magnet Designation logo

Transformational leadership

  • Baylor Scott & White Health The Heart Hospital Plano is a freestanding, full-service hospital dedicated solely to heart and vascular care
  • Hospital leadership is committed to Nursing Excellence while fostering new ideas and innovations
  • Nurse leaders seek input from nurses at every level in the organization and are committed to providing the highest level of support to nurses
  • Nursing Shared Governance at Baylor Scott & White Health The Heart Hospital Plano empowers the nursing team members to contribute to the processes related to nursing practice and the nursing work environment
  • Developed and implemented innovative collaborative laboratory and nurse communication program that reduced lab turnaround time by 50%
  • Developed and implemented comprehensive multidisciplinary leadership succession program to facilitate transition to leadership position and increase retention among of high performing employees
  • Developed ECMO Specialist team incorporating the bedside nurse and respiratory therapist to care for our highest acuity patients
  • The hospital has received the highest rating – three stars, for outstanding surgical quality in all three surgical categories measured by The Society of Thoracic Surgeons
  • Length of stay, readmission rates, and nurse sensitive indicators are better than national benchmarks
  • Recognized as one of the Best Specialty Hospitals and one of the Best Hospitals for Cardiology & Heart Surgery by the U.S. New & World Report for 2019-2020
  • Named as “150 top places to work in healthcare” by Becker’s Hospital Review in 2019
  • Baylor Scott & White The Heart Hospital has focused its community service efforts on cardiovascular disease. The hospital provides a variety of screenings to the public at health events on- and off-campus. We are proud to coordinate charitable projects to support families in the community
  • Opening of the north patient care tower to offers better opportunities for outpatient services

Structural empowerment

 
 
  • BSN rate 85.60 percent
  • Certification rate 39.9 percent
  • Implementation of flex off policy rewarding nursing for being available during low census
  • Recognized Nationally ANCC Practice to Transition Program®

Exemplary professional practice

 
 
  • HCAHPS within 90th percentile for patient satisfaction
  • Received five stars, the highest rating by The Centers for Medicare & Medicaid Services (CMS)
  • Received Press Ganey® Guardian of Excellence™ Award for Patient Experience every year since 2007

New knowledge, innovations and improvements

  • Research Studies
  • Poster Presentations
  • Podium Presentations
  • Publications and Abstracts

Research Studies

  • Connect HF. PI: Meenaz Bachoo MSN, RN
  • New nursing graduates and simulation: Their past experiences, perceptions, and work readiness as they transition to the hospital setting. PI: Alaina Tellson PhD, RN-BC, NE-BC
  • The role of leader empowering behaviors on work engagement and intent to stay among staff nurses in acute care hospitals. PI: Alaina Tellson PhD, RN-BC, NE-BC
  • Impact of evidence-based and comprehensive teamwork training system on interprofessional team collaboration. PI: Alaina Tellson PhD, RN-BC, NE-BC
  • Comparing two educational modules on geriatric nursing knowledge, confidence, and nurses perception in providing care for the elderly. PI: Alaina Tellson PhD, RN-BC, NE-BC, Kathleen Ellis, PhD, RN
  • A correlational study of preoperative depression and postoperative outcomes in older adult cardiac surgery patients. PI: Alaina Tellson PhD, RN-BC, NE-BC
  • LETI mobile experimental plan. PI: Alaina Tellson PhD, RN-BC, NE-BC
  • The relationship between nursing specialty certification and surgical site infection rates in U.S. acute-care hospitals. PI: Alaina Tellson PhD, RN-BC, NE-BC

Poster Presentations

  • Maria Hoffman, BSN, RN, WCC. Save Our Skin. ANA Quality Conference, Orlando, FL. March 9-11, 2016
  • Marie Garcia BSN, RN, CHFN. Decreasing CHF Readmission Rates through Cardiocom Telehealth Program, presented at AAHFN 2017 National Conference, Florida, June 2017 and Baylor Scott & White 2016 Readmission Summit, Waco, September 2016
  • Kim Nguyen PhD, MSN, MBA, RN. Code Aorta, presented at ANIA 2017 Conference, New Orleans, LA
  • A correlational study of preoperative depression and postoperative outcomes in older adult cardiac surgery patients. Poster presentation Southern Nurse Research Society Conference. Dallas, TX, February 2017
  • Maria Hoffman, BSN, RN, WCC. Bridging the Gap: Decreasing HAPI across the continuum of care. Wild on Wounds Conference. Las Vegas, NV. September 2018
  • Maria Hoffman, BSN, RN, WCC. Saying No to HAPI. National Pressure Ulcer Advisory Panel Conference: Where Research Meets Practice, Las Vegas, NV. March 2 & 3, 2018
  • Maria Hoffman, BSN, RN, WCC. Bridging the Gap between Interventions and Prevention. Wound, Ostomy and Continence Nurses Society South Central Region Conference: The Heart of WOC Nursing, Allen, TX. October 24-26, 2019
  • Meenaz Charaniya Bachoo MSN, MPH, RN, CPH. The Effect of Nurse Navigation Program on 30-day Heart Failure Readmissions. Heart Failure Society of America. September 13-15th 2019

Podium Presentations

  • Kim Nguyen PhD, MSN, MBA, RN & Suzanne Krais MSN, RN, NE-BC, CCRN-K. Code Aorta. National Association for Healthcare Quality’s National Quality Summit. May 11-12, 2016
  • 2018 Keynote Speaker Susan Moats DNP, MBA, RN, NEA-BC at the Dallas Nursing Institute
  • Through the wormhole: Advancing Nursing Excellence from the 19th century to the future
  • Keynote speaker Alaina Tellson, PhD, RN-BC, NE-BC at Point of Care Nursing Excellence Conference. Temple, TX. April, 2019
  • Meenaz Charaniya Bachoo MSN, MPH, RN, CPH. The Effect of Nurse Navigation Program on 30-day Heart Failure Readmissions. Annual Nursing Excellence Conference. April 1st, 2019
  • Alaina Tellson, PhD, RN-BC, NE- BC. Evidence based practices in nursing. Presentation at The 8th Tongde International Academic Week – 2017 Sino-American Nursing Forum at Tongde Hospital of Zhejiang Province. Hanzhou, China, October 2017
  • Alaina Tellson, PhD, RN-BC, NE-BC. Saying No to HAPI. Presentation 10th Annual Patient Safety Summit and 2017 TDSHS Healthcare Safety Conference. Las Colinas, TX, August 2017

Publications and Abstracts

  • Moats, Susan K.; Richard, B. Jeffery. Application of Clinical Intelligence to Streamline Care in Aortic Emergencies. CIN: Computers, Informatics, Nursing. October 2017; 35(10):497-504
  • Garcia, M. Decreasing CHF Readmission Rates through Cardiocom Telehealth Program, Journal of Heart & Lung. June 2017
  • Tellson, A., Qin, H., Erwin, K, & Houston, S. (2017). Efficacy of acute care healthcare providers in cardiopulmonary resuscitation compressions in normal and obese adult simulation manikins. BUMC Proceedings, 30 (4), 415-418
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