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Use the search below to find the information you're looking for. If you still have questions, contact PeoplePlace.

  • Questions about 2020 annual enrollment
  • Find a Tier 1 provider
  • Questions about pay, benefits, PTO, leave, etc
  • Questions about medical/RX coverage
  • Accidental Injury/Critical Illness
  • Addiction recovery
  • Buy items interest-free
  • Child and family care assistance
  • Dental PPOs
  • Discount program
  • Employee assistance program (EAP)
  • FSA and HSA
  • Legal services
  • Life, AD&D, Long-term Disability
  • Retirement savings
  • Short-term Disability
  • Thrive wellness program
  • Tobacco cessation
  • Travel assistance
  • Tuition reimbursement
  • Vision coverage

Questions about 2020 annual enrollment

Read the FAQs

Find a Tier 1 provider

Baylor Scott & White Quality Alliance
  • Click: bswh.swhp.org​ and click "Find a Provider"
  • Talk: 844.279.7589 (BSWQA HealthAccess Line)
  • App: MyBSWHealth

Hours of operation:  Daily from 7 a.m. – 9 p.m.

Questions about pay, benefits, PTO, leave, etc

PeoplePlace

Hours of operation: Monday – Friday from 7:30 a.m. – 5 p.m.

Questions about medical/RX coverage

Scott and White Health Plan
  • Click: bswh.swhp.org
  • Talk: 844.843.3229 (medical)
  • Talk: 1.800.728.7947 (Rx)
  • App: MyBSWHealth

Hours of operation: Monday – Friday from 7 a.m. – 7 p.m.

Accidental Injury/Critical Illness

Cigna

Addiction recovery

Enterhealth

Hours of operation: 24/7

Buy items interest-free

Purchasing Power

Hours of operation: Monday - Friday from 7 a.m. - 9 p.m., Saturday from 8 a.m. - 5 p.m.

Child and family care assistance

Bright Horizons Care Advantage

Hours of operation: 24/7

Dental PPOs

MetLife

Hours of operation: 24/7

Discount program

Beneplace

Hours of operation:  Monday – Friday from 8 a.m. – 5 p.m.

 

Employee assistance program (EAP)

Cigna

Hours of operation:  24/7

 

FSA and HSA

Optum Bank

Hours of operation:  24/7

Legal services

Hyatt Legal Plans

Hours of operation: Monday – Friday from 7a.m. – 7 p.m.

Life, AD&D, Long-term Disability

Cigna
  • Click: my.cigna.com
  • Talk: 800.36.Cigna | 866.607.2360 Evidence of Insurability Questions)

Hours of operation:  Monday – Friday from 7 a.m. – 7 p.m.

Retirement savings

Empower

Hours of operation:  Monday – Friday from 7 a.m. – 9 p.m., Saturday from 8 a.m. – 4:30 p.m.

Short-term Disability

Absence Center

Hours of operation:  Monday – Friday from 7a.m. – 7 p.m.

Thrive wellness program

Navigate Wellbeing Solutions

Contact thrive@bswhealth.org

Tobacco cessation

Yes Quit

Hours of operation:  24/7

Travel assistance

Cigna Secure Travel

Hours of operation:  24/7

Tuition reimbursement

EdAssist

Hours of operation:  Monday – Friday from 8 a.m. - 8 p.m.

Vision coverage

EyeMed

Hours of operation Monday – Saturday from 7:30 a.m. – 11 p.m., Sunday 11 a.m. – 8 p.m.

Legal notices and summary plan descriptions

  • Medical plan Summary of Benefits and Coverage
  • Summary Plan Description (Health and Welfare)
  • Summary Plan Descriptions (Retirement)
  • CHIPRA Notice
  • Creditable Coverage Disclosure Notice
  • HIPAA Notice of Privacy Practices
  • Marketplace Notice
  • BSW Health & Welfare SAR
  • BSW Retirement SARs

Medical plan Summary of Benefits and Coverage

Summary of Benefits and Coverage (SBC) is an easy-to-understand summary about each medical plan option offered by Baylor Scott & White Health. This summary makes it easy for you to compare coverage between all three network Tiers and how different services and procedures are covered.

Summary Plan Description (Health and Welfare)

Health and Welfare

This booklet contains Summary Plan Descriptions (SPDs) that describe how the Baylor Scott & White Health employee benefit plans (the plans) work. Each section has important details about specific plans. This section provides important information on eligibility, enrollment and paying for coverage.

Summary Plan Descriptions (Retirement)

401(k) and 403(b)

This booklet contains Summary Plan Descriptions (SPDs) that describe how the Baylor Scott & White Health employee benefit plans (the plans) work. Each section has important details about specific plans. This section provides important information on eligibility, enrollment and paying for coverage.

CHIPRA Notice

If you or your children are eligible for Medicaid or CHIP—the Children’s Health Insurance Program—and you’re eligible for health coverage from your employer, your state may have a
premium assistance program that can help pay for coverage using funds from their Medicaid or CHIP programs. If you or your children aren’t eligible for Medicaid or CHIP, you won’t be eligible for these premium assistance programs but you may be able to buy individual insurance coverage through the Health Insurance Marketplace.

Creditable Coverage Disclosure Notice

This notice has information about your current prescription drug coverage with Baylor Scott & White and about your options under Medicare’s prescription drug coverage. This information can help you decide whether or not you want to join a Medicare drug plan.

HIPAA Notice of Privacy Practices

This Notice of Privacy Practices describes how the Baylor Scott & White Health Medical Plan, the Dental Plan, the Healthcare Flexible Spending Account Plan, the Employee Assistance Program, and the Wellness Program (referred together in this Notice as “the Plans”) may use and disclose your protected health information. This Notice also sets out the Plans’ legal obligations concerning your protected health information and describes your rights to access and control your protected health information

Marketplace Notice

Since 2013, the Health Insurance Marketplace—healthcare.gov—has given people a new way to buy health insurance. This notice provides some basic information about the Marketplace and the employer-sponsored medical coverage offered by Baylor Scott & White Health. 

BSW Health & Welfare SAR

Summary Annual Report

A summary annual report (SAR) summarizes the information that appears in a benefit plans Form 5500. SARs are posted each year for 401(k), 403(b), and Health & Welfare plans.

BSW Retirement SARs

Summary Annual Reports

A summary annual report (SAR) summarizes the information that appears in a benefit plans Form 5500. SARs are posted each year for 401(k), 403(b), and Health & Welfare plans.

Leaving Baylor Scott & White?

While we are sad to see you go, we wish you all the best. Below are some resources you may find helpful as you transition to the next stage of your career.

  • 2019 Monthly COBRA rates

  • 2020 Monthly COBRA rates

  • Benefits Continuation Information (General Staff, APP's, Directors and CRNA's)

  • For employment verification for commercial entities such as a mortgage loan, auto finance, credit card, job offer, apartment lease, etc., employers can visit www.theworknumber.com or call 1.800.367.5690

  • For employment verification for Social Services entities such as Medicaid, SNAP, TANF, subsidized housing, etc., employers can visit www.theworknumber.com or call 1.800.660.3399
     
    If there is a discrepancy with information received from The Work Number, a verification form can be faxed to PeoplePlace at​ 254.899.3770 to be completed. PeoplePlace will then review and complete the form within 72 hours. The employer/employee would then need to contact PeoplePlace at 844.417.5223 to notify Baylor Scott & White that the information is incorrect so that the issue can be fully investigated.

This site summarizes the programs and benefits available to employees and their eligible dependents. Official plan documents, policies and certificates of insurance that contain the details, conditions, maximum benefit levels and restrictions on benefits govern our benefits program and are available on this site. In case of a conflict between this site and the official documents, the official documents prevail. The information on this site isn't a guarantee of benefits. Baylor Scott & White reserves the right to modify or terminate its employee benefit plans and programs at any time for any reason.

Click here if you have feedback on the website or need to report an issue. All other questions and issues, please contact the corresponding resource on the Need Help page.

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