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Where to go for COVID-19 Care

Updated

Experiencing symptoms and concerned you may have COVID-19?

If you have COVID-19 symptoms or think you may have the virus, take these steps:

  • If you are not experiencing a medical emergency*, start with our Online Screening Questionnaire, which can guide you on next steps.
  • Access your virtual care options to receive quality, convenient care through a video visit or eVisit, or call your primary care provider.
  • Local emergency departments are serving those in need of emergent and critical care. We ask those experiencing mild symptoms to start with our Online Screening Questionnaire.

*If your symptoms are severe and you are experiencing shortness of breath, chest pain, severe headache or other potentially life-threatening problems, go to the nearest emergency department or call 911.

Free COVID-19 screening

 

We encourage those experiencing COVID-19 symptoms—including fever, cough, shortness of breath, sore throat, weakness, muscle pain, diarrhea, vomiting and loss of smell—to take our free COVID-19 screening

 

Visit MyBSWHealth

Download the app

How it works:

  • Log into MyBSWHealth through the app or website. If you don't have an account, you can sign up for free
  • Once inside your account, take the free, 5-minute online screening
  • Following your screening, you may be prompted to schedule an eVisit to be evaluated by a Baylor Scott & White provider
  • You will be provided appropriate next steps upon completing your eVisit

Patients treating COVID-19 at home

Expanded digital care options are now available for individuals diagnosed with COVID-19 through the MyBSWHealth online portal and app (text BETTER to 88408 to download).

The app, screening and at-home monitoring are open to everyone. You do not have to be a current or previous patient of Baylor Scott & White prior to using this service. A medical record is established once users begin the process.

Adults and children can receive quality care and support from a team of Baylor Scott & White clinicians, and our “at your fingertips" supportive experience extends care and monitoring to patients isolating at home, including:

  • Detailed quarantine instructions
  • Twice daily COVID-19 symptom checking
  • Dedicated care management
  • Telehealth visits
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