Primary care doctors
Care for all ages within your family.
Specialized care for women’s health, including pregnancy.
Care for children, from infants to teens.
Providers of regular wellness care and treatment for common conditions or injuries.
Specialists
Comprehensive and advanced heart and vascular care.
Care for digestive conditions.
Care for bone and joint health.
Care for brain and spine disorders.
Locations that provide specialized care and consultations such as doctor’s offices.
Multi-location groups that provide specialized care.
Locations that provide immediate care for trauma and other moderate to major medical needs
Locations that provide fitness and wellness health options.
Locations that have multiple departments for in-patient, full-service, specialty and 24/7 emergency care.
Locations that provide X-rays, MRIs or CT imaging.
Locations that fulfill prescriptions and other drug and medical device needs.
Locations that provide recovery from medical procedures or illnesses.
Location that provide specialized surgical care.
Locations that provide care for non-life-threatening conditions requiring immediate treatment.
Services
Choose the right care for your minor needs.
Explore care options to fight cancer on your terms.
Learn about care options for & heart and vascular conditions.
Get care options for joint and bone conditions.
Find advanced care for your brain and spine.
Chat about your symptoms to find the right care.
Browse all services that Baylor Scott & White provides.
Treatments and screenings
Discover early detection options for cancer.
Learn about the procedure and your screening options.
Explore imaging options and your screening options.
Discover the imaging and radiology services that Baylor Scott & White provides.
Learn about different types of surgical options that Baylor Scott & White provides.
Browse all treatments and screenings that Baylor Scott & White provides.
Education
Browse the conditions that Baylor Scott & White provides care for.
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Patient information
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Medical professionals
Tools and information for medical professionals.
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Billing
Pay your bill securely online, make payment arrangements or review your bills.
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Insurance
Find out which insurance plans are accepted.
Learn about health plans available through Baylor Scott & White.
100 Hillcrest Medical Blvd, Waco, TX, 76712
Get directionsBaylor Scott & White Medical Center – Hillcrest is a full-service, fully-accredited not-for-profit hospital serving the residents of McLennan County and the surrounding Central Texas region. Baylor Scott & White – Hillcrest is focused on being the best place to give and receive safe, quality, compassionate healthcare.
The 260-bed hospital offers advanced medical services that include trauma and acute care, orthopedics and sports medicine, a level Level III neonatal intensive care unit and the most comprehensive freestanding cancer center in the region.
Baylor Scott & White Medical Center – Hillcrest offers expertise and treatment options conveniently located near you.
Through Baylor Scott & White's programs, we’re here to teach you about pulmonary disease and prevention, as well as offer you advanced diagnosis and treatment for respiratory diseases such as asthma.
Asthma treatment services include:
Our spine doctors (specialized orthopedists) and physical and occupational therapists provide sophisticated surgical and non-surgical solutions for neck and lower back pain and conditions, including:
At Baylor Scott & White McClinton Cancer Center, we diagnose and treat a variety of cancers in a beautiful, healing environment, right here at home. Accredited by the Commission on Cancer (CoC) as a Community Cancer Center, we offer Waco-area residents advanced medical technology, personalized treatment options and multidisciplinary medical teams, all under one roof.
Our cosmetic and plastic surgeons provide nonsurgical and surgical procedures to reshape normal structures of the body to improve appearance (reconstruction improves function) based on your unique needs and circumstances, including:
Our critical and intensive care specialists treat a wide variety of life-threatening injuries, illnesses and heart issues through surgical treatments and interventions, medication and life support in specialized care units in our hospitals, including:
Our comprehensive approach to diabetes care is committed to ongoing research, advanced treatment and development of management programs, specialized centers and collaborative care teams of specialists who provide services, including:
Our gastroenterologists and digestive disease specialists provide a full spectrum of care for patients with concerns involving the esophagus, stomach, small bowel, colon, rectum, gallbladder, pancreas, and liver.
Example services and procedures we offer include:
Common digestive diseases we treat include:
If you're battling a balance disorder, having trouble hearing or simply sick of seasonal allergies, Baylor Scott & White can help you or your family with treatment.
Conditions treated include:
Our emergency care services are available 24 hours a day, seven days a week and treat major emergency conditions, including:
If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency room (please do not drive yourself).
Our endocrinologists provide consultation, diagnosis, and management of endocrine and metabolic diseases. Endocrine disorders involve the body's over or underproduction of certain hormones, while metabolic disorders affect the body's ability to process certain nutrients and vitamins.
Conditions we treat include, but not limited to:
Some procedures and tests we offer include:
Our ophthalmologists and optometrists diagnose, manage, and innovatively treat routine and specialty eye conditions and diseases, including*:
*Not all services available at all locations
Our podiatrists and foot care specialists diagnose, evaluate and innovatively treat a wide range of conditions that affect the foot, toes, and toenails, including:
Our team of cardiologists, surgeons, interventional radiologists on the medical staff and healthcare professionals works together to provide you quality care for a range of heart and vascular conditions. We offer a comprehensive program that includes heart disease prevention, advanced diagnosis and treatment options and continued care and support for patients living with heart and vascular conditions.
Our services include:
Home care is a service that provides treatment within the comfort of your own home. The main focus of the home health team is to increase your independence and improve quality of life.
Home care may be recommended by your physician for conditions including:
Our interdisciplinary hospice care team provides services within our facilities and at your home in order to provide care and comfort while meeting the physical, emotional and spiritual needs for your and your family and symptom management of end-of-life conditions, including:
Hospice care services may include:
Advanced imaging technology provides clearer pictures for radiologists and other specialty physicians on the medical staff to provide a more accurate diagnosis that leads to a customized treatment plan, if needed, to start the healing process.
Services may* include:
* Please call this location for particular outpatient services. Typically, your doctor’s office will refer you to us if we have the imaging service you need.
Our infectious disease specialists diagnose, manage, study, and innovatively treat diseases caused by bacteria, viruses, parasites or fungi, including:
Our integrative medicine specialists combine modern medicine with complementary health services like acupuncture and massage therapy to heal both biological and psychological problems that have not responded to typical treatments, including:
Our compassionate healthcare team provides medical and surgical support to patients who are in the process of expanding their family through the miracle of childbirth.
Our imaging centers provide potentially life-saving 2D and 3D mammograms and clinical breast exams to screen for breast cancer and other conditions that impact women and refer to specialty treatments and services, including:
Our nephrologists and kidney care specialists diagnose, manage, and innovatively treat a variety of conditions affecting the kidneys, including:
Our neurologists, neuroradiologists and neurosurgeons study, diagnose, and innovatively treat through advanced technologies to improve quality of life most brain and spine conditions, disorders and injuries, including:
Our occupational and environmental medicine specialists reduce work-related disability through accident prevention and to help injured employees return to full work capacity through services, including:
Our oral surgeons provide care in outpatient clinics and specialty surgeries for a variety of tooth and mouth related conditions, including:
Baylor Scott & White Medical Center – Hillcrest has orthopedic surgeons on the medical staff specialized to care for your musculoskeletal needs.
To help care for you, we provide:
Our short questionnaire can clarify if it’s time to speak with a shoulder specialist.
Our pain management specialists provide many options for comprehensive and advanced therapy and treatments focused on managing sensory and emotional impacts and restoring function brought on by different types and degrees of pain, including:
Our pediatricians tailor care, services, and treatments to children of all ages ranging from newborns to teens to meet the healthcare needs of your entire family, including:
Our pulmonologists and lung care specialists study, diagnose, and innovatively treat with advanced technology and rehabilitation offerings acute and chronic respiratory and pulmonary disorders of the lungs, airways and chest, including:
From sports injuries to stroke rehabilitation, our goal is to use a comprehensive approach to returning you to a more active, healthful lifestyle.
We treat numerous conditions in the areas of:
Our rheumatologists study, diagnose, and innovatively treat arthritis and other joint, muscle and bone diseases, including:
Our scoliosis care specialists diagnose, study, manage and treat through surgical or non-surgical means curvatures in the spine, including:
Our sleep program is dedicated to alleviating symptoms and improve sleep patterns and daily life by offering a full range of innovative diagnostic and treatment procedures to treat a variety of sleep disorders, including:
Our sports medicine surgeons and specialists provide comprehensive orthopedic care to treat and repair all sports-related injuries or those resulting from everyday life, including:
Our supportive and interdisciplinary palliative care team are trained to help you as you deal with a critical illness or diagnosis and providing complementary supportive services, including:
Our surgeons offer pioneering innovations and advanced surgical offerings and services backed by research-based enhanced recovery after surgery (ERAS) to support patient outcomes, including:
Our urologists diagnose, provide essential cancer screenings, and treat conditions and concerns related to the urinary tract and male reproductive organs, including but not limited to:
Urinary-related:
Related to male reproductive organs:
Whether you're a seasoned athlete, just starting a fitness program, or recovering from and injury or illness, we have the equipment, facilities, classes, and programs to help you succeed. We are focused on your wellness.
Our multidisciplinary teams who specialist in wound care, hyperbarics, and /or enterostomal therapy work to create a custom and comprehensive treatment plan to a variety of wounds, including:
Baylor Scott & White has established agreements with several types of insurances to ensure your health needs are covered.
Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.
Use MyBSWHealth to get personalized care experience.
Here's more information to help with your visit to our campus.
An automatic teller machine (ATM) is available inside the Emergency Department’s waiting area.
We are proud to be a part of Baylor Scott & White Health, a system invested in improving community health by addressing identified community health needs. We invite you to read our hospitals' reports on community benefit to find out more about our financial stewardship and how we fulfill community needs as part of this exceptional network of hospitals.
Guest Services is headquartered at the information desk inside the Baylor Scott & White – Hillcrest main lobby.
Guest Services representatives are also stationed inside the Emergency Department’s ambulatory entrance and in the lobby of Office Building I, as well as on the hospital’s third floor where they serve families visiting the Surgical Intensive Care and Medical Intensive Care units.
From coffee bars and on-the-go snacks to full-service cafeteria style dining, we offer visitors and family members a variety of options for on-site refreshments.
Weekdays
Weekends
Baylor Scott & White Health is an advocate for greater healthcare pricing transparency and patient affordability. We provide a self-service price estimation tool to help you obtain accurate out-of-pocket expense estimates, along with other helpful resources to help you make more informed financial choices about your care.
Located at Baylor Scott & White Medical Center - Hillcrest, Grateful Goods offers a selection of thoughtful gifts and convenient items for patients and visitors. The shop features baby gifts, get-well gifts, snacks and beverages, fresh flowers, convenience items, Baylor Scott & White branded merchandise, and more. Purchases can be made in person, online or by phone.
Visitors should check with the nurse before bringing food or drinks to a patient to ensure they meet the patient's needs. For patients in intensive care units, please ask the nursing team before bringing gifts.
Location: Main lobby
Phone: 254.202.9570
Hours:
Free same-day delivery to patients:
Grateful Goods offers free same-day delivery for gifts ordered for patients at Baylor Scott & White Medical Center - Hillcrest. Place your order online at the link below or call 254-202-9570 to speak with a gift shop associate. Orders placed within two hours of closing are delivered the same day.
Rewards program:
Customers can join the Grateful Goods Rewards Program in person at the shop. Members earn points on qualifying purchases.
You can request copies of your medical records by completing an Authorization for Release of Information form and returning to the facility at which you received care.
Our nurses are dedicated to the care of a diverse community of patients. As members of our front line care team, they take pride in seeking opportunities to provide a higher level of care.
Patient and family advisers provide a voice that represents all patients and families who receive care at Baylor Scott & White Medical Center – Hillcrest. They partner with doctors, nurses, and administrators to help improve the quality of our care for all patients and family members.
Because our staff cares so deeply for those we help, there are those who often go beyond the call to provide great care.
Security officers are available 24 hours a day.
To deposit valuables or find lost items, call Baylor Scott & White – Hillcrest Security at 254.202.5400.
Robbins Chapels are in three locations on the Baylor Scott & White Medical Center – Hillcrest campus. The chapels and their beautiful stained glass windows are the gifts of "Uncle Bill" and Mary Jo Robbins of Houston, Texas.
The hospital's main chapel is just off the main lobby on the hospital's second floor. The adjoining Women's & Children's Center facility has its chapel located on the first floor, inside the main lobby. The third chapel is inside the Baylor Scott & White McClinton Cancer Center, which is a freestanding, two-story facility providing the area's most comprehensive array of cancer services.
For more information about the Robbins Chapels, a schedule of services and chaplaincy services, please call 254.202.9530.
Visits from relatives and friends can play an important part in your recovery; however, they can also be tiring. It is in your best interest that you get all of the rest that you can while in the hospital. If you feel uncomfortable asking people to limit their visits, you might ask a family member or friend to coordinate your visits for you. We do have some requests of our visitors:
Critical care units
Please limit visitors to only two at the bedside for 15 minutes at a time. Children under 12 are not allowed to visit.
In times of a crisis, visitors may be asked to leave in order to devote Baylor Scott & White – Hillcrest staff members' full attention to the care for the patient.
Non-critical care units
Children under 14 are welcome but should be accompanied by a parent. Overnight visitors should be limited to one adult caregiver or family member.
Women's & children's visitation guidelines
There are designated lounges for visitors on patient floors. Specific areas have been designated for guests in other areas. If you are in a large group, we ask for your consideration of other patients’ families when seating is limited. Wireless laptops can be used in most areas by connecting to our visitor wireless network. Charging stations and outlets are also available in select lounge areas.
The use of wireless communication devices, such as cell phones, notebooks and laptops, can interfere with medical equipment and is restricted in all patient care areas. Please restrict your use of these devices to visitor lounges and non-patient care areas.
We rely on our generous volunteers to provide several special services. Every volunteer enhances the patient experience in some way by supporting our culture of customer service. Join the ranks of our volunteers to get involved and make a difference.
