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Visiting a Patient

In order to provide an atmosphere conducive to quality patient care, Baylor Scott & White Medical Center – Centennial has established the following visitation guidelines:

  • During patient surgery, family and guests may wait in the main lobby area.
  • All children must be accompanied by an adult. Children should not be left unattended.
  • Out of courtesy for the patients, please limit cell phone usage in patient care areas.
  • Children of adult patients are not allowed to stay overnight.
  • We are a smoke free facility.
  • Please enter the hospital through the main entrance.
  • Parking is free.
  • Vending machines are located on the first floor in the hallway between the main lobby and the emergency department.
  • Our cafeteria is open to all guests, and guest trays are available to purchase during all meal periods.

Cafeteria Hours

Monday through Friday

  • Full-service breakfast available 6:30-10 a.m.
  • Full service lunch available 11 a.m. to 1:30 p.m.
  • Self-service dinner available 1:30-4:30 p.m. (Closed on Fridays)
  • Full-service grill available 4:30-7 p.m.

Saturday and Sunday

  • Full service lunch available 11 a.m. to 1:30 p.m.

Visiting Guidelines for Specific Services

Maternity Services

  • Fathers or birthing partner may visit at any time, and a lounge chair is provided should they decide to stay the night.
  • For all others, visiting hours are 9 a.m. to 9 p.m. Please note siblings and children are not permitted to stay overnight.

Surgery Services

  • Before surgery: families may visit you in your room.
  • During surgery: family members are requested to wait in the Surgery Waiting Room on the first floor.
  • After surgery: the doctor will advise relatives when you are in the Recovery Room and of your condition. Relatives will be informed when you are ready to return to your room.

Critical Care Units

  • When ICU activity permits, there is open visitation EXCEPT between 6 a.m. and 8 a.m., and 6 p.m. and 8 p.m.
  • Visitation is limited to adults, two visitors at a time, and at the discretion of the nurse caring for the patient.

Staying Overnight

Staying overnight with patients is usually discouraged, as sometimes this practice can be disturbing to patients and their necessary treatment or recovery. However, there are two situations in which a relative might be encouraged to remain overnight with you:

  • For your safety if you require additional attention.
  • For pediatric patients we provide lounge chairs, as available in private rooms only.

Please give us a call at 972.963.3333 if you have additional questions about visiting a patient.​

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