Baylor Scott & White Medical Center – Grapevine has proudly cared for the Northeast Tarrant County community for nearly 70 years. Our 302-bed hospital offers advanced healthcare services delivered by a skilled, compassionate team that puts patients at the center of everything we do.

At Baylor Scott & White – Grapevine, everything starts and ends with love for one another and our patients.

  • About our nationally recognized care

    We have earned national recognition for our care of serious conditions such as stroke, heart attack, kidney failure and more, as well as for providing elite nursing care. We are committed to excellence across a wide range of specialties, including heart and vascular, women’s health, diagnostic imaging, trauma, orthopedics, spine, digestive diseases, oncology, neurology, ENT, pain management, weight management, intensive and emergency care, and more.

  • Prescription fills

    The Baylor Scott & White Pharmacy #107 is conveniently located on the 1st floor of the Professional Office Building (POB).

    Refill prescriptions online

Medical services
​​​​​​​​​​​​​Baylor Scott & White Health offers expertise and treatment options conveniently located near you.
Allergy and immunology

Our allergists and immunology specialists help identify your allergy triggers and manage through a variety of treatment options to address your symptoms to common allergies, including:

  • Allergies
  • Allergic reactions to insect stings 
  • Asthma
  • Chronic cough
  • Drug allergies
  • Eczema (atopic dermatitis)
  • Food allergies
  • Hives (urticaria)
  • Recurring infections
  • Rhinitis

Read more about allergy and immunology care
Back and neck care

Our spine doctors (specialized orthopedists) and physical and occupational therapists provide sophisticated surgical and non-surgical solutions for neck and lower back pain and conditions, including:

  • Arthritis of the spine (osteoarthritis, rheumatoid)
  • Bone spurs and overgrowths
  • Degenerative disc disease (cervical, thoracic, lumbar)
  • Herniated discs (cervical, thoracic, lumbar)
  • Myofascial pain (inflammation of muscles and ligaments)
  • Osteoporosis of the spine
  • Pinched nerves
  • Sciatica
  • Spinal deformities (scoliosis, kyphosis)
  • Spinal injuries
  • Spinal stenosis (narrowing of spinal canal)
  • Spine trauma or fractures
  • Spine tumors

Read more about back and neck care
Breast imaging

Our imaging centers use advanced technology to assist physicians on the medical staff at Baylor Scott & White in providing quality care.

Services include:

  • Breast ultrasound
  • 3-D breast ultrasound
  • Cyst aspiration
  • Ductogram
  • Breast cancer risk assessment
  • Image-guided breast biopsy
  • Stereotactic breast biopsy
  • Lesion localization
  • Mammography (screening and diagnostic)
  • 3-D mammography (available at select locations)
  • Full-field digital mammography
  • Needle localization
  • Positron emission mammography (PEM) (available at select locations)

Learn more about breast imaging
Cancer care

Our oncologists and cancer specialists and care teams study, diagnose, and innovatively treat and support cancer holistically to provide advanced and personalized care for specific types of cancer, including:

Read more about cancer care
Cosmetic and plastic surgery

Our cosmetic and plastic surgeons provide nonsurgical and surgical procedures to reshape normal structures of the body to improve appearance (reconstruction improves function) based on your unique needs and circumstances, including:

  • Body contouring surgery
  • Breast augmentation (including breast implants)
  • Breast lift (mastopexy)
  • Buttock augmentation
  • Ear setback surgery (otoplasty)
  • Eyelid lift (blepharoplasty)
  • Facelift (rhytidectomy)
  • Fat removal (liposuction)
  • Laser procedures (e.g. for removal of age spots, tattoos, unwanted hair)
  • Nose services (rhinoplasty)
  • Reconstructive procedures on parts of body caused by congenital defects, development abnormalities, trauma, tumors, or disease / infection
  • Skin pigmentation treatment
  • Spider vein treatment 
  • Tummy tuck (abdominoplasty)

Learn more about cosmetic, plastic and reconstructive surgery
Critical and intensive care

Our critical and intensive care specialists treat a wide variety of life-threatening injuries, illnesses and heart issues through surgical treatments and interventions, medication and life support in specialized care units in our hospitals, including:

  • Cardiac Intensive Care Unit (CICU)
  • Cardiothoracic Intensive Care Unit (CTICU)
  • Medical Intensive Care Unit (MICU)
  • Neonatal Intensive Care Unit (NICU)
  • Pediatric Intensive Care Unit (PICU)
  • Surgical Trauma Intensive Care Unit (STICU)

Read more about critical and intensive care units
Dentistry and oral surgery

Our dentists and oral surgeons provide routine oral care in outpatient clinics and specialty surgeries for a variety of tooth and mouth related conditions, including:

  • Cysts and tumors
  • Diseases of the jaw and mouth
  • Extractions
  • Facial trauma
  • Gum disease
  • Impacted teeth
  • Temporomandibular joint (TMJ) syndrome

Learn more about dentistry and oral surgery
Dermatology

Our dermatologists diagnose, manage, and treat skin, hair, and nail diseases and disorders, including:

  • Acne
  • Actinic keratosis
  • Dermatitis
  • Eczema
  • Psoriasis
  • Rosacea
  • Skin cancer
  • Skin infections
  • Warts

Read more about our dermatology services
Diabetes care

Our comprehensive approach to diabetes care is committed to ongoing research, advanced treatment and development of management programs, specialized centers and collaborative care teams of specialists who provide services, including:

  • Cardiology and pulmonology for heart and lung care
  • Neuroscience for care of the nervous system 
  • Nephrology for kidney care
  • Ophthalmology to prevent vision loss
  • Orthopedics, physical medicine, and rehabilitation
  • Podiatry

Learn more about diabetes care
Digestive diseases

At Baylor Scott & White, we are committed not only to diagnosing and treating your digestive conditions and diseases but also helping you make lifestyle adjustments.

To help care for you, we provide:

  • Advanced diagnostic technology
  • Colonoscopy
  • Treatment for a variety of digestive conditions
  • Education and support programs
  • Research and clinical trials
  • Heartburn and acid reflux center

Learn more about digestive diseases
Ear, nose and throat

Our otolaryngologists and ear, nose, and throat (ENT) specialists diagnose, manage, and treat a variety of conditions affecting parts and soft tissues of the head and neck, including:

  • Acute and chronic infections of the external middle and inner ear 
  • Allergies
  • Balancing disorders 
  • Benign and malignant tumors of the temporal bone ear canal and auricle 
  • Cholesteatoma
  • Cold
  • Deafness
  • Influenza
  • Nasal polyps
  • Nasal septum issues
  • Otosclerosis
  • Sleep apnea
  • Snoring
  • Stenosis of the ear canal
  • Tumors of the temporal bone and base of the skull
  • Vertigo/dysequilibrium

Read more about ear, nose and throat treatment
Emergency care

From chest pain to snake bites, you can count on us to provide you with quality emergency care 24 hours a day, seven days a week. If you are experiencing a medical emergency, call 911 immediately.

Learn more about our emergency care
Endocrinology

Our endocrinologists provide consultation, diagnosis, and management of endocrine and metabolic diseases. Endocrine disorders involve the body's over or underproduction of certain hormones, while metabolic disorders affect the body's ability to process certain nutrients and vitamins.

Conditions we treat include, but not limited to:

  • Diabetes
  • Obesity
  • Osteoporosis
  • Thyroid gland disorders
  • Parathyroid gland disorders
  • Pituitary and adrenal disorders
  • High blood cholesterol and triglycerides
  • Ovarian disorder, such as polycystic ovarian syndrome (PCOS)

Some procedures and tests we offer include:

  • Bone density testing
  • Insulin pump therapy
  • Continuous glucose monitoring
  • Thyroid fine needle biopsies and ultrasound

Read more about our endocrinology services
Eye care

Our ophthalmologists and optometrists diagnose, manage, and innovatively treat routine and specialty eye conditions and diseases, including:

  • Age-related macular degeneration (AMD)
  • Cataracts
  • Corneal diseases
  • Diabetic retinopathy
  • Glaucoma
  • Refractive errors (astigmatisms, farsightedness, and nearsightedness)
  • Retinal diseases

Learn more about ophthalmology and optometry
Foot care

Our podiatrists and foot care specialists diagnose, evaluate and innovatively treat a wide range of conditions that affect the foot, toes, and toenails, including:

  • Ankle sprains
  • Athlete's foot
  • Bunions
  • Flat feet
  • Fractures
  • Hammertoes
  • Heel pain
  • Infections
  • Ingrown nails
  • Neuromas
  • Tendon injuries and ruptures
  • Wounds 

Read more about foot care
Genetics

At Baylor Scott & White Health, we offer genetic services to help you understand your genetic risk for certain conditions, such as cancer and heart disease, and tailor treatments based on your unique needs.

Learn more about our genetic services
Heart and vascular care

Our team of cardiologists, surgeons, interventional radiologists on the medical staff and healthcare professionals works together to provide you quality care for a range of heart and vascular conditions.

We offer a comprehensive program that includes heart disease prevention, advanced diagnosis and treatment options and continued care and support for patients living with heart and vascular conditions.

Our services include:

  • Cardiac rehabilitation
  • Cardiology
  • Electrophysiology
  • Heart failure
  • Vascular care

Learn more about heart and vascular care
Hematology

Our hematologists specialize in the diagnosis, evaluation, and treatment of blood disease and disorders, including:

  • Anemia
  • Benign monoclonal gammopathy
  • Bleeding
  • Coagulopathies
  • Clotting problems
  • Erythrocytosis
  • Infection
  • Leukocytosis
  • Lymphohistiocytic disorders
  • Pancytopenia
  • Sickle cell disease
  • Thrombocytosis
  • Thrombocytopenia
  • von Willebrand disease

Read more about hematology and blood diseases
Hospice care

Our interdisciplinary hospice care team provides services within our facilities and at your home in order to provide care and comfort while meeting the physical, emotional and spiritual needs for your and your family and symptom management of end-of-life conditions, including:

Hospice care services may include:

  • Adult failure to thrive
  • Chronic degenerative neurologic disease
  • Coma
  • Dementia
  • Heart disease
  • HIV/AIDS
  • Huntington's disease
  • Liver disease
  • Parkinson’s disease
  • Pulmonary disease
  • Renal failure
  • Stroke

Read more about hospice care
Imaging and radiology

Advanced imaging technology provides clearer pictures for radiologists and other specialty physicians on the medical staff to provide a more accurate diagnosis that leads to a customized treatment plan, if needed, to start the healing process.

Our imaging centers use advanced technology to assist physicians on the medical staff at Baylor Scott & White in providing quality care.

Learn more about imaging and radiology
Infectious diseases

Our infectious disease specialists diagnose, manage, study, and innovatively treat diseases caused by bacteria, viruses, parasites or fungi, including:

  • Bacteremia/sepsis
  • Bone and joint infections
  • Central nervous system infections
  • Common cold
  • Endocarditis and endovascular infections
  • Fever of unknown origin (FUO)
  • Flu
  • Fungal infections
  • Gastrointestinal infections
  • HIV/AIDS and associated opportunistic infections
  • Infections in immunocompromised patients (transplant, cancer chemotherapy, etc.)
  • Lyme disease
  • Malaria
  • Meningitis
  • Mycobacterial infections
  • Skin and soft tissue infections
  • Tuberculosis
  • West Nile virus
  • Whooping cough

Learn more about infectious disease care
Labor and delivery

Our compassionate healthcare team provides medical and surgical support to patients who are in the process of expanding their family through the miracle of childbirth.

Learn more about labor and delivery
Nephrology

Our nephrologists and kidney care specialists diagnose, manage, and innovatively treat a variety of conditions affecting the kidneys, including:

  • Abnormal urinalysis
  • Acute kidney injury
  • Amyloidosis
  • Diabetic renal disease
  • Electrolyte disorders
  • Glomerulonephritis
  • Interstitial nephritis
  • Kidney cancer
  • Kidney failure
  • Kidney infections
  • Kidney stones
  • Obstructive/reflux nephropathy
  • Polycystic kidney disease
  • Recurrent urinary tract infections
  • Renal artery stenosis
  • Severe or difficult to control hypertension

Read more about kidney disease
Neurology and neurosurgery

The neurologists, neuroradiologists and neurosurgeons at Baylor Scott & White Health diagnose and treat virtually every kind of neurological disorder and injury. From brain tumors, strokes and aneurysms to head trauma and spinal cord injuries, these experienced physicians on the medical staff have the expertise and technology to improve a patient's quality of life.

Our specialty services include:

  • Neurology
  • Neurosurgery
  • Stroke care

Learn more about our neuroscience services
Occupational and environmental medicine

Our occupational and environmental medicine specialists reduce work-related disability through accident prevention and to help injured employees return to full work capacity through services, including:

  • Audiograms
  • Drug and alcohol screening
  • Employee physicals
  • Pulmonary function testing
  • Surveillance physicals
  • Travel immunizations
  • X-ray and injury treatment

Learn more about occupational and environmental medicine
Orthopedics

Baylor Scott & White is your single resource for musculoskeletal disease, joint pain, traumatic and sports-related injuries and other orthopedic conditions.

To help care for you, we provide:

  • Hand, elbow, wrist surgery
  • Joint replacement
  • Neck, back, spine surgery
  • Orthopedic surgery

Learn more about orthopedics
Pain management

Our pain management specialists provide many options for comprehensive and advanced therapy and treatments focused on managing sensory and emotional impacts and restoring function brought on different types and degrees of pain, including:

  • Chronic lower back pain
  • Chronic pain
  • Fibromyalgia
  • Low back pain
  • Neck pain
  • Nonspecific back pain
  • Reflex sympathetic dystrophy
  • Sciatic nerve pain

Learn more about pain management
Pediatrics

Our pediatricians tailor care, services, and treatments to children of all ages ranging from newborns to teens to meet the healthcare needs of your entire family, including:

  • General pediatric care
  • Immunizations
  • Infant and childhood care classes and support
  • School physicals
  • Well child exams

Read more about pediatric care
Pulmonology

Our pulmonologists and lung care specialists study, diagnose, and innovatively treat with advanced technology and rehabilitation offerings acute and chronic respiratory and pulmonary disorders of the lungs, airways and chest, including:

  • Asthma
  • Acute and chronic pulmonary embolism
  • Bronchiectasis
  • Chronic obstructive pulmonary disease (COPD)
  • Cystic fibrosis
  • Emphysema
  • Fungal infections of the lung 
  • Granulomatous lung diseases
  • Hepatopulmonary syndrome
  • Interstitial lung disease
  • Lung cancer
  • Lung transplantation 
  • Pulmonary fibrosis
  • Pulmonary vascular disease 
  • Pulmonary hypertension
  • Pleurisy
  • Pneumonia
  • Sarcoidosis
  • Sleep disorders
  • Smoking cessation
  • Tuberculosis
  • Tuberculous and nontuberculous mycobacterial pulmonary disease

Learn more about lung care
Rehabilitation and physical therapy

Our team of physicians and therapist are dedicated to helping patients find the best way back through nonsurgical therapies from all types of injuries, illness, and acute and chronic conditions, including but not limited to:

  • Musculoskeletal disorders
  • Neurologic disorders and injuries
  • Pediatric neurological and developmental disorders
  • Post-operative care
  • Sports injuries

Read more about our PT and rehab services
Rheumatology

Our rheumatologists study, diagnose, and innovatively treat arthritis and other joint, muscle and bone diseases, including:

  • Arthralgias and myalgias
  • Connective tissue disorders
  • Fibromyalgia
  • Gout
  • Lupus
  • Osteoarthritis
  • Polymyalgia rheumatic
  • Polymyositis
  • Psoriatic arthritis
  • Rheumatoid arthritis (including juvenile rheumatoid arthritis)
  • Sarcoid
  • Scleroderma/CREST syndrome
  • Sjogren's syndrome
  • Tendonitis
  • Vasculitis

Read more about rheumatology
Scoliosis care

Our scoliosis care specialists diagnose, study, manage and treat through surgical or non-surgical means curvatures in the spine, including:

  • Adolescent idiopathic scoliosis
  • Adult idiopathic scoliosis
  • Idiopathic scoliosis
  • Infantile idiopathic scoliosis
  • Juvenile idiopathic scoliosis

Learn more about scoliosis care
Sleep disorders

Help for sleep disorders is available at Baylor Scott & White Health. Our sleep program is dedicated to alleviating symptoms and improve sleep patterns and daily life for people with sleep disorders. We offer a full range of up-to-date diagnostic and treatment procedures as part of our comprehensive care program to help you get back to sleep.

To diagnose and treat sleep disorders, experts at Baylor Scott & White may use a variety of sleep studies and treatment methods, including:

  • Home sleep study
  • Actigraph to monitor sleep and wake patterns
  • Nocturnal polysomnography
  • CPAP titration study (continuous airway pressure therapy)
  • Nocturnal seizure monitoring
  • Ventilatory support study
  • Maintenance of wakefulness test (MWT)
  • Multiple sleep latency testing (MSLT)
  • Pediatric sleep study
  • Seizure sleep study
  • Split night sleep study

Learn more about sleep disorder care
Sports medicine

Our sports medicine surgeons and specialists provide comprehensive orthopedic care to treat and repair all sports-related injuries or those resulting from everyday life, including:

  • Acromioclavicular (AC) joint/shoulder separation 
  • Ankle instability
  • Ankle sprains
  • Anterior cruciate ligament (ACL) tears, injuries, or surgery
  • Achilles tendinitis or ruptures
  • Biceps tendon ruptures
  • Broken ankle
  • Concussion 
  • Dislocated shoulder 
  • Hip dislocations 
  • Knee sprains
  • Lateral epicondylitis (tennis elbow)
  • Medial collateral ligament (MCL) tears, injuries, or surgery
  • Medial epicondylitis (golfer's elbow)
  • Meniscus tear 
  • Sprains
  • Stress fractures
  • Trigger finger
  • Tears

Learn more about sports medicine
Supportive palliative care

Our supportive and interdisciplinary palliative care team are trained to help you as you deal with a critical illness or diagnosis and providing complementary supportive services, including:

  • Advance directives
  • Bereavement support
  • Child life program
  • End-of-life planning assistance
  • Individual and family counseling
  • Music therapy
  • Nutrition and speech therapy
  • Occupational therapy
  • Pain management
  • Social work services
  • Spiritual care

Read more about supportive palliative care
Surgical services

Our surgeons offer pioneering innovations and advanced surgical offerings and services backed by research-based enhanced recovery after surgery (ERAS) to support patient outcomes, including: 

  • Cardiothoracic surgery
  • Colon and rectal surgery
  • Dentistry/oral and maxillofacial surgery
  • General surgery
  • Gynecological surgery
  • Head and neck surgery
  • Neurosurgery
  • Ophthalmic surgery
  • Orthopedic surgery
  • Pediatric surgery
  • Plastic surgery
  • Podiatric medicine and surgery
  • Robotic surgery
  • Surgical oncology 
  • Transplant surgery
  • Urologic surgery
  • Vascular surgery
  • Weight-loss surgery

Learn more about surgical services
Urology

Our urologists diagnose, provide essential cancer screenings, and treat conditions and concerns related to the urinary tract and male reproductive organs, including but not limited to:

Urinary-related:

  • Bladder disorders and cancer
  • Inability to control urination
  • Kidney disorders (including kidney stones)
  • Urethral disorders

Related to male reproductive organs:

  • Erectile dysfunction
  • Infertility
  • Penile disorders and cancer
  • Prostate disorders and cancer
  • Sexually transmitted diseases (STDs)
  • Undescended testicles (cryptorchidism)

Read more about our urology services
Weight management and surgery

Baylor Scott & White Metabolic and Bariatric Surgery – Grapevine offers a program to help patients who have struggled with their weight. We pride our program on the education that each weight loss patient will receive.

Learn more about weight management and surgery
Wellness and fitness

Whether you're a seasoned athlete, just starting a fitness program, or recovering from and injury or illness, we have the equipment, facilities, classes, and programs to help you succeed. We are focused on your wellness.

Learn more about wellness and fitness care
Wound care

Our multidisciplinary teams who specialist in wound care, hyperbarics, and /or enterostomal therapy work to create a custom and comprehensive treatment plan to a variety of wounds, including:

  • Abdominal stomas
  • Arterial wounds
  • Atypical wounds
  • Diabetic lower extremity wounds
  • Diabetic ulcers
  • Minor burns
  • New or non-healing surgical wounds
  • Non-healing wounds of any kind
  • Pressure ulcers (bed sores)
  • Radiation wounds
  • Traumatic wounds
  • Venous wounds 

Learn more about wound care
Women's health

From screening for common conditions that affect women to advanced medical and surgical care, the healthcare providers at Baylor Scott & White provide the comprehensive services you need as a woman.

Services include:

  • Breast surgery
  • Gynecological surgery
  • Gynecology
  • Hormone replacement therapy

Learn more about our women's health services

Insurances accepted

Baylor Scott & White has established agreements with several types of insurances in an effort to make sure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information prior to scheduling your visit/procedure.
By searching you agree to these terms
  • Aetna - (14)
    Aetna Signature Administrators
    Choice POS II
    Elect Choice
    Health Network Option
    HMO
    Managed Choice
    Open Access Elect Choice
    Open Access Managed Choice
    Open Access Select
    Open Choice PPO
    QPOS
    Select SM
    Medicare Advantage Plans
    Aetna Whole Health/BSWQA
  • Baylor Scott & White Health Plan - (16)
    HMO Network-Group
    HMO Network-Individual/Family
    PPO Network-Group
    EPO Network-Group
    EPO Network-Individual/Family
    PPO Choice Network
    PPO Choice Preferred Network
    Cigna PPO Network - Out of Area Member Plan
    PHCS/OPTUM - PPO Network - Out-of-Area Member Plan
    McLane Group Network
    BSW Preferred HMO Network - Group
    BSW Preferred PPO Network
    BSW SeniorCare Advantage HMO
    BSW SeniorCare Advantage PPO
    BSWH Employee Network - PPO & HSA
    BSWH Employee Network - SEQA & EQA
  • Blue Cross Blue Shield - (11)
    Blue Advantage HMO
    Blue Choice PPO
    Blue Essentials
    Blue Essentials Access HMO
    Blue Premier
    Blue Premier Open Access HMO
    Indemnity
    Medicare Advantage - EFH Retirees
    Medicare Advantage - Oncor
    ParPlan
    Traditional
  • Cigna - (17)
    Cigna Choice Fund
    EPO
    HMO
    HMO/POS
    LocalPlus
    LocalPlusIN
    Network
    Network Open Access
    Network POS
    Open Access Plus
    POS
    POS Open Access
    PPO
    Children's Medical Center Employee Plan
    City of Dallas Employee Plan
    HMO Open Acces
    Medicare Advantage Plans
  • CorVel - (1)
    Workers Comp
  • DFW ConnectedCare - (1)
    American Airlines Employee Benefit Plan
  • Healthscope - (2)
    DART ACO
    DART ACO Flex
  • HealthSmart - (2)
    ACCEL Network
    Preferred Network
  • Humana - (5)
    ChoiceCare
    Commercial PPO Plans
    Medicare Advantage Plans (exclude Southwestern Health Resources Network)
    National POS
    Humana Preferred
  • Hunt Memorial Hospital - (1)
    Employee Health Plan
  • Imagine Health - (1)
    EPN
  • Midland Memorial Hospital - (1)
    Employee Benefit Plan
  • PHCS Network - (1)
    PHCS Network
  • Prime Health Services - (1)
    Workers Comp
  • Sedgwick Preferred Network f/k/a Southwest Medical - (1)
    Workers Comp
  • Superior - (6)
    Ambetter Balance Care - Silver
    Ambetter Essential Care - Bronze
    Ambetter Secure Care - Gold
    Medicare/Medicaid Dual Needs Plan: Advantage HMO SNP
    Medicare/Medicaid Plan
    STAR+PLUS
  • Superior HealthPlan - (1)
    STAR+PLUS
  • Texas Christian University - (1)
    TCU Injured Athletes
  • TriWest - (1)
    VA-PCCC
  • UnitedHealth - (28)
    AARP Medicare Complete
    Charter EPO
    Charter HMO
    Charter POS
    Choice +HMO
    Choice EPO
    Choice HMO
    Choice Plus POS
    Core Choice Plus POS
    Core EPO
    Core HMO
    Dual Complete Medicare Advantage
    Group Medicare Advantage
    Medicare Complete
    Medicare Gold
    Medicare Silver
    Navigate EPO
    Navigate HMO
    Navigate HMO+
    Navigate POS
    Nexus ACO OA
    NexusACO R
    Options PPO
    PPO
    Select +
    Select EPO
    Select HMO
    Select Plus POS
  • UnitedHealth Wellmed Network - (6)
    AARP Medicare Complete
    Dual Complete Medicare Advantage
    Group Medicare Advantage
    Medicare Complete
    Medicare Gold
    Medicare Silver
  • University Mary Hardin-Baylor - (1)
    Employee Benefit Plan
  • Visiting Nurse Association - (1)
    Visiting Nurse Association
  • Vitas HealthCare - (1)
    Vitas HealthCare
We’re sorry!

We couldn’t find any results for ""

Pay bill

Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement. 

We offer two online payment options:

Other payment options:

  • Pay by mail

    To ensure that your payment is properly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, be sure to include your account number on the check or money order.

    Please mail payment to the address listed on your statement.

  • Pay by phone

    Call 1.800.994.0371 to make a payment. Payments can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. 

    If you need to speak to someone about a Baylor Scott & White bill from our hospitals or clinics, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM.

  • Pay in person
    Payments can be made in person at the facility where you received services.

Financial assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a member of our team at any time, before, during or after care is received.

View financial assistance options

Healthcare is Better when it's all together.
Download the MyBSWHealth app today and see how easy it is to manage your family's care in one place.
Text BETTER to 88408
More helpful information
​​​​​​​​​​​​​Here's more information to help with your visit to our campus.
ATMs

An automatic teller machine (ATM) is available on the first floor of Tower 3.

Community involvement

Our commitment to your health extends beyond the walls of our hospitals and clinics.

Meeting community needs
Concierge and information desk

The concierge desk is located in the main entrance lobby of Tower 1.

  • Monday-Friday
  • 9:00 AM - 5:00 PM

Call 817.388.3001 for assistance.

Dining options

The Vine Café

The Vine Café is located on the first floor of Tower 4. Features a full-range of food and beverage items.

  • Monday-Friday
  • 7:00 AM - 2:30 PM
  • Closed on the weekends

Marketplace

The Marketplace is located on the first floor of Tower 4 and is open 24/7. Features a variety of fresh food, snacks and beverages.

Starbucks Hooked on the Vine

The Starbucks is located in the lobby of Tower 1. Features a full range of food and beverage items.

  • Monday-Friday, 7:00 AM - 7:00 PM
  • Saturday and Sunday, 9:00 AM - 1:00 PM

Vending machines

Machines are located near The Vine Café and on various floors throughout the hospital.

Estimate your cost of care

Baylor Scott & White Health is an advocate for greater healthcare pricing transparency and patient affordability. We provide a self-service price estimation tool to help you obtain accurate out-of-pocket expense estimates, along with other helpful resources to help you make more informed financial choices about your care.

Estimate your cost of care
Gift shop

The Gift Shop is located near the surgery waiting area in Tower 2.

Hours

  • Monday, Tuesday, Thursday, Friday: 9:00 AM - 5:00 PM
  • Wednesday: 9:00 AM - 8:00 PM

Gifts/merchandise include:

  • Baby items
  • Balloons
  • Beverages
  • Brushes
  • Cards
  • Cell phone chargers
  • Clothing
  • Combs
  • Conditioner
  • Contact lens solution/cases
  • Deodorant
  • Feminine hygiene products
  • Flowers
  • Hairspray
  • Home décor
  • Jewelry
  • Lip balm
  • Lotion
  • Magazines
  • Mouth wash
  • Pre-packaged male and female travel kits
  • Razors
  • Seasonal items
  • Shampoo
  • Shaving cream
  • Slippers
  • Snacks
  • Toothbrushes
  • Toothpaste
Medical records

You can request copies of your medical records by completing an Authorization for Release of Information form and returning to the facility at which you received care.

Request your records
Nursing accomplishments

Our nurses are dedicated to the care of a diverse community of patients. As members of our front line care team, they take pride in seeking opportunities to provide a higher level of care.

View nursing accomplishments
Patient greetings

Brighten the day of a patient with an eGreeting—a personal message hand-delivered to your loved one.

Send patient greeting
Recognize an employee

Because our staff cares so deeply for those we help, there are those who often go beyond the call to provide great care.

Nominate an employee
Spiritual care

Our chapel is located near the emergency department and is open 24 hours a day.

A chaplain is available weekdays from 7:00 AM - 6:00 PM by calling 817.329.2520.

Visitor guidelines

Visits from relatives and friends can play an important part in your recovery; however, they can also be tiring. It is in your best interest that you get all of the rest that you can while in the hospital. If you feel uncomfortable asking people to limit their visits, you might ask a family member or friend to coordinate your visits for you. We do have some requests of our visitors:

  • Visitors who meet the screening requirements are allowed to rotate once per day at a screening station, from the day shift to night shift, as long as the switch happens before 9:00 PM. One approved visitor may stay overnight.
    • This includes one visitor for all non-COVID-related patients in the Emergency Department
  • End-of-life situations allow for a rotation of up to four visitors at a time, rotating every 30 minutes. Upon completion of that rotation, two people may remain in the patient room. These two family members can rotate if necessary.
  • One visitor limit exceptions will be made for COVID-related patients for the following:
    • Inpatient hospice
    • Laboring moms
  • To augment communication with non-COVID ICU patient family members, an identified primary family member may visit their loved one between 9:00 - 11:00 AM, and a second visitor may visit between 3:00 - 5:00 PM
  • Visitation guidelines for Women Services (Labor & Delivery, New Family Center, Antepartum) allow one support person only—no switching of visitors—and NICU allows both mom and dad to visit for the patient’s entire stay.
Volunteer with us

We rely on our generous volunteers to provide several special services. Every volunteer enhances the patient experience in some way by supporting our culture of customer service. Join the ranks of our volunteers to get involved and make a difference.

Become a volunteer