Welcome to Baylor Scott & White McLane Children's Medical Center – Temple

Baylor Scott & White McLane Children's Medical Center – Temple, a department of Baylor Scott & White Medical Center – Temple, is designed with your child in mind with state-of-the-art technology, equipment and accommodations sized just for children. Our bright, colorful, friendly atmosphere creates a nurturing place for the children of Central Texas to heal and thrive. Our Temple location is also the home of our flagship neonatal intensive care unit, a Level IV NICU.

When your child needs medical care, it is only natural that stress levels rise. A potential hospital stay can create fear or worry for young patients. That is why we created a soothing and familiar environment for your child and you.

A snapshot of our hospital

Our facility focuses on children and their families and offers equipment to suit smaller patients and family-centered spaces.

  • 115 patient beds: 48 private medical/surgical rooms, 16 private Pediatric ICU rooms and 51 Neonatal ICU beds in our Level IV NICU
  • 20-bed emergency department and verified trauma center with Epilepsy Monitoring Unit (EMU) equipped to deal with the most severe pediatric trauma cases
  • Pediatric surgery with five advanced surgical suites and a three-room procedure suite
  • Advanced Diagnostic Imaging Center with state-of-the-art MRI and a "Flash CT" scanner that emits the lowest effective level of radiation, reducing risk to smaller bodies, making scan times faster, and requiring less sedation
  • VeinViewer® illumination device to help access small veins and arteries beneath the skin
  • ECMO therapy, a lifesaving heart and lung treatment reserved for the sickest of patients
  • Pediatric and neonatal transport ambulance and helicopter
Medical services
​​​​​​​​​​​​​Baylor Scott & White McLane Children's Medical Center - Temple offers pediatric expertise and treatment options conveniently located near you.
Cardiology

If your pediatrician has recommended that your child see a cardiologist, he or she may suspect your child’s heart is not functioning normally. Approximately 0.8% of children are born with congenital heart defect.

Learn more about cardiology
Cosmetic plastic and reconstructive surgery

Pediatric plastic and reconstructive surgery focuses on the diagnosis, treatment and long-term management of a spectrum of pediatric physical deformities, which may be present at birth, caused by trauma or result from an acquired disease.

Learn more about cosmetic plastic and reconstructive surgery
Critical and intensive care unit (PICU)

The pediatric critical care team at Baylor Scott & White McLane Children’s Medical Center cares for children who are very ill or medically unstable. These situations may result from very serious disease, infection or injury sustained from trauma, such as a traumatic brain injury.

Learn more about our PICU
Emergency care

Our emergency room that handles emergencies—from minor sprains and strains to major trauma—in an environment designed to address the unique needs of infants, children and adolescents.

Learn more about emergency care
Endocrinology

If your child has diabetes, problems with growth, or early or late puberty, your pediatrician may recommend that he or she see a pediatric endocrinologist. Because children are still growing, their problems are often quite different from those commonly seen by endocrinologists who treat adults.

Learn more about endocrinology
Epileptology

Pediatric epileptologists specialize in the diagnosis, treatment and management of epilepsy in children. Epilepsy is a neurological disorder affecting the electrical activities within the brain, and is diagnosed if the child has two or more unprovoked seizures.

Learn more about epileptology
Gastroenterology

Pediatric gastroenterologists treat children who have conditions that affect the organs in the digestive system, including the stomach, liver and bowel. They also help children with feeding and eating issues. Some examples include food allergies, celiac disease, Crohn's disease and colitis, to name a few.

Learn more about gastroenterology
Gynecology

Pediatric and adolescent gynecologists treat injuries, infections, unexplained bleeding and pubertal and reproductive health issues.

Learn more about gynecology
Hematology oncology

Baylor Scott & White McLane Children's has the full range of cancer diagnostic and treatment facilities, including pediatric intensive care and outstanding pediatric surgery providing lifesaving care for our fragile patients.

Learn more about hematology oncology
Imaging and radiology

A pediatric radiologist is a physician specialist who looks at X-rays, ultrasounds, CT scans, and other pictures of children’s bones and tissues to identify problems that may be causing a medical condition.

Learn more about imaging and radiology
Infectious diseases

Pediatric infectious disease specialists treat children with compromised immune systems and uncommon or serious infections. These can be infections that are difficult to identify, are hard to treat or are complicating another condition like prematurity or cancer.

Learn more about infectious diseases
Mental health

Pediatric mental health is a specialty that treats children and adolescents with behavioral, emotional and psychiatric disorders. The pediatric mental health team includes child psychiatrists, psychologists and professional counselors.

Learn more about mental health
Neonatal intensive care unit (NICU)

The Level IV NICU at Baylor Scott & White McLane Children's Medical Center in Temple cares for the most fragile and premature newborns as well as full-term newborns diagnosed with serious or life-threatening conditions.

Learn more about our NICU
Nephrology

Pediatric nephrologists are doctors who treat children with kidney disorders, complicated chemical imbalances, bone metabolism disorders and high blood pressure.

Learn more about nephrology
Neurology

A pediatric neurologist treats children with conditions that affect the nervous system, which includes the brain, nerves and spinal cord.

Learn more about neurology
Neuropsychology

At Baylor Scott & White McLane Children's, a pediatric neuropsychologist evaluates cognitive (thinking) problems such as communication, memory and attention can affect children in school and in life.

Learn more about neuropsychology
Neurosurgery

When a pediatric neurologist exhausts treatment methods to successfully treat a child with a neurological disease, it may become necessary to consult a pediatric neurosurgeon to assess the child’s condition and create a surgical treatment plan.

Learn more about neurosurgery
Occupational therapy

Pediatric occupational therapy helps infants, children,and adolescents perform the activities of daily living that may need to be mastered for the first time or relearned after disease or injury.

Learn more about occupational therapy
Ophthalmology

The pediatric ophthalmology team at Baylor Scott & White McLane Children's provides both medical and surgical care of a child’s eyes, depending on the young patient’s needs.

Learn more about ophthalmology
Orthopedics

Board-certified pediatric orthopedic surgeons provide specialty care for bone defects or genetic-related bone diseases.

Learn more about orthopedics
Ear, nose and throat (ENT)

Also called ear, nose, and throat (ENT) specialists, pediatric otolaryngologists treat disease and disorders that affect most of the senses, including your child’s ability to hear, smell, touch and taste.

Learn more about otolaryngology
Physical medicine and rehabilitation

Pediatric physical medicine and rehabilitation (PM&R) specialists help develop, enhance and restore functional ability to children with physical impairments or disabilities.

Learn more about physical medicine and rehabilitation
Physical therapy

Licensed physical therapists and physical therapist assistants work in the pediatric and neonatal intensive care units and in the inpatient and outpatient clinics to restore mobility to an affected area of the body immediately after medical treatment or surgery.

Learn more about physical therapy
Podiatry

Pediatric podiatry focuses on caring for a child’s growing feet. Specialists are trained to diagnose and treat conditions related to normal and abnormal development of the feet and ankles.

Learn more about podiatry
Pulmonology

Pediatric pulmonologists treat children with breathing problems, including those caused by asthma and cystic fibrosis, which can be brief or lifelong and affect children of any age.

Learn more about pulmonology
Rheumatology

Pediatric rheumatologists treat children with joint and connective tissue disease and musculoskeletal conditions that affect the muscles and bones. Rheumatologists also treat autoimmune disorders.

Learn more about rheumatology
Sleep disorders

Pediatric sleep medicine specialists treating sleep-related issues that affect children and adolescents. Baylor Scott & White Health has an accredited sleep laboratory at the with specialists trained to assess and treat your child’s sleep needs.

Learn more about sleep disorders
Speech Therapy

Speech-language pathologists collaborate with other pediatric specialties to treat communication disorders in children.

Learn more about speech-language pathology
Surgery

Pediatric surgeons operate on all children, from newborns to adolescents. Their expertise is essential, because a child is not a small adult. As a child grows, his or her anatomy changes, and a pediatric surgeon’s skills are needed to perform operations on delicate tissues and structures in his or her body.

Learn more about surgery
Urology

A pediatric urologist treats the urinary system, including the kidneys and bladder; in males, the genitals are included. Urinary conditions range from birth defects and difficulty urinating to infections and, less commonly, urinary stones that form in the bladder.

Learn more about urology

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information before scheduling your visit/procedure.
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  • Aetna - (15)
    Choice POS II
    Open Access Elect Choice
    Open Access Managed Choice
    Select SM
    Aetna Signature Administrators
    Elect Choice
    Health Network Option
    HMO
    Managed Choice
    Open Access Select
    Open Choice PPO
    QPOS
    Aetna Whole Health/BSWQA
    Group Retiree Medicare PPO - Limited to Exxon/Mobil
    Select
  • American Health Advantage of Texas - (1)
    American Health Advantage of Texas HMO I-SNP
  • Baylor Scott & White Health Plan - (26)
    BSW Preferred HMO Network - Group
    BSW Preferred PPO Network
    2023 BSW Employee Network (SEQA & EQA)
    EPO Network-Individual/Family
    BSW Preferred HMO - Individual Marketplace
    BSW Plus PPO-Individual/Family
    BSW Plus HMO-Individual/Family
    HMO Network-Individual/Family
    HMO Network-Group
    BSW Premier HMO-Individual/Family
    PPO Network-Group
    BSW Solutions PPO
    BSW Premier PPO
    BSW Premier HMO-Group
    BSW Plus PPO-Group
    BSW Plus HMO-Group
    2024 BSWH Employee Network (PPO & HDHP)
    BSW Access PPO
    2024 BSWH Employee Network (SEQA & EQA)
    2023 BSW Employee Network (PPO & HSA)
    BSW SeniorCare Advantage HMO
    BSW SeniorCare Advantage PPO
    Covenant Preferred HMO
    RightCare STAR Medicaid Network
    Pyco Industries Employee Plan
    McLane Group Network
  • Blue Cross Blue Shield - (33)
    Blue Advantage HMO
    Blue Choice PPO
    Blue Essentials
    Blue Essentials Access HMO
    Blue Premier
    Blue Premier Open Access HMO
    Medicare Advantage - EFH Retirees
    Medicare Advantage - Oncor
    ParPlan
    Traditional
    Indemnity
    STAR Kids
    Federal Basic Option
    TRS-ActiveCare 2
    Blue Advantage - Gold
    Blue Advantage - Silver
    Blue Advantage Plus - Bronze
    Blue Advantage Plus - Silver
    TRS-ActiveCare Primary HD
    TRS-ActiveCare Primary
    HealthSelect
    Blue Choice
    Blue Premier Access
    Federal FEP Blue Focus
    Federal Standard Option
    High Performance Network
    TRS-ActiveCare Primary+
    Blue Essentials Access
    Blue Advantage Plus - Gold
    Consumer Directed HealthSelect
    TRS-Care Standard
    Blue Advantage - Bronze
    Blue Cross Group Medicare Advantage (PPO)
  • Brookshire Brothers - (1)
    Self-Insured Employee Plan
  • Cigna - (19)
    Cigna Choice Fund
    EPO
    HMO
    HMO Open Access
    HMO/POS
    LocalPlus
    LocalPlusIN
    Network
    Network Open Access
    Network POS
    Open Access Plus
    POS
    POS Open Access
    PPO
    Point of Service Open Access
    Open Access Plus In-Network
    Open Access
    BSW Extended PPO
    LocalPlus In-Network
  • CorVel - (1)
    Workers Comp
  • Coventry - (1)
    Coventry/First Health
  • Coventry Workers' Compensation - (1)
    Coventry Workers' Compensation
  • DFW ConnectedCare - (1)
    American Airlines Employee Benefit Plan
  • First Health/Coventry - (1)
    First Health/Coventry Network
  • FirstCare Health Plans - (3)
    CHIP
    FirstCare Select Plus HMO Network
    STAR Medicaid - MRSA
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    Galaxy Health Network
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    ACCEL Network
    Preferred Network
  • Humana - (15)
    ChoiceCare
    Humana Preferred
    National POS
    Commercial PPO Plans
    Commercial HMO Plans
    Medicare Advantage Plans (exclude Southwestern Health Resources Network)
    HMO
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    Humana Gold Plus SNP-DE (HMO D-SNP)
    Humana Gold Plus (HMO)
    PPO
    HumanaChoice (Regional PPO)
    Humana Gold Choice (PFFS)
    Humana Honor (PPO)
    Humana USAA Honor with Rx (PPO)
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    EPN
    Imagine Health Network
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    IMS Network
  • Injury Management Organization (IMO) - (1)
    Injury Management Organization (IMO)
  • Midland Memorial Hospital - (1)
    Employee Benefit Plan
  • Mother Frances Hospital Regional - (1)
    Self-Insured Employee Plan
  • Nebraska Furniture Mart - (3)
    Onyx
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    Emerald
  • OccuNet - (1)
    Occupational Networks of Texas, Inc.
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    PHCS Network
    PHCS Primary PPO
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    Workers Comp
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    Employee Benefit Plan
  • Reny Company - (1)
    Workers Comp
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    Workers Comp
  • Sedgwick Preferred Network f/k/a Southwest Medical - (1)
    Workers Comp
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    STAR
    STAR+PLUS
    CHIP
    CHIP Perinate
    Foster Care
  • Superior HealthPlan - (4)
    CHIP Perinate
    Foster Care
    STAR
    STAR+PLUS
  • Three Rivers Network - (1)
    Three Rivers Network
  • Tricare - (6)
    Tricare Extra
    Tricare Prime
    Tricare Select
    Select
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  • TriWest HealthCare - (2)
    VA-PCCC
    Community Care Network
  • United Healthcare - (18)
    STAR+PLUS
    STAR Kids
    Select Plus
    Select
    Nexus ACO - Referral Required
    Nexus ACO - Open Access
    Core Essential
    Navigate Plus
    Navigate Balanced
    EDGE
    Core
    Choice Plus
    Choice
    Charter Balanced
    STAR
    Surest
    Charter Plus
    Charter
  • UnitedHealth - (24)
    Charter HMO
    Charter EPO
    Charter POS
    Choice HMO
    Choice +HMO
    Choice EPO
    Choice Plus POS
    Core HMO
    Core EPO
    Core Choice Plus POS
    Navigate EPO
    Navigate HMO
    Navigate HMO+
    Navigate POS
    PPO
    Options PPO
    Select +
    Select HMO
    Select EPO
    Select Plus POS
    STAR
    STAR+PLUS
    CHIP
    STAR Kids
  • University Mary Hardin-Baylor - (1)
    Employee Benefit Plan
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Pay bill

Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.

We offer two online payment options:

Other payment options:

  • Pay by mail

    To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.

    Please mail the payment to the address listed on your statement.

  • Pay by phone

    Call 1.800.994.0371 to make a payment. Payments can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day.

    If you need to speak to someone about a Baylor Scott & White bill from our hospitals or clinics, our Customer Service department can take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM.

  • Pay in person

    Payments can be made in person at the facility where you received services.

Financial assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.

View financial assistance options

Mobile makes it easy
Just like we make it easy to get care when your child is sick or injured, our top-rated app, MyBSWHealth, can simplify keeping them healthy. The app lets you book appointments, message your pediatrician, view your child’s medical records and schedule virtual same-day care from your computer, smartphone or tablet.
Text BETTER to 88408

Tools & resources

​​​​​​​​​​​​​

Our services are designed with you in mind so managing your healthcare needs is as simple as possible.

ATMs

An ATM is located near the entrance of the Sunshine Cafe.

About your stay

We want you and your child to feel comfortable during your stay. Find tips for how to talk to your child about an upcoming hospital stay, what you should or shouldn't bring with you and resources available for parents.

More about your stay

Dining options

Sunshine Café

The Sunshine Café offers a variety of dining options, including a variety of made-from-scratch hot meals, a panini station, a salad bar, burgers, jumbo hot dogs, nachos, pre-made salads and sandwiches, homemade desserts and fresh-cut fruit. We also provide a cook-to-order sauté station with daily features, such as stir fry, pad Thai, pasta bars, baked potato bars, flatbread salads, ravioli bars, etc.

The Café is located on the ground floor of Baylor Scott & White McLane Children's – Temple.

Weekday hours

  • Breakfast: 6:30 - 10:30 AM
  • Lunch: 11:00 AM - 2:00 PM
  • Panini station: 11:00 AM - 6:30 PM
  • To-go items (pre-made sandwiches, pizza, etc.): 6:30 AM - 7:00 PM

Weekend and holiday hours

  • Breakfast: 7:00 - 10:30 AM
  • Lunch: 12:00 - 3:00 PM

Estimate your cost of care

Baylor Scott & White Health advocates for greater healthcare pricing transparency and patient affordability. We provide a self-service price estimation tool to help you obtain accurate out-of-pocket expense estimates and other helpful resources to help you make more informed financial choices about your care.

Estimate your cost of care

Gift shop

A selection of more than 300 toys, games, books and stuffed animals is available for children of all ages at our Starflower Gift Shop, as well as cards, candles and home decor.

Gift delivery to patient rooms is available by calling 254.935.4127. Credit cards are accepted.

Hours

  • Monday through Friday, 9:00 AM - 4:00 PM

Location

  • Located on the first floor of Baylor Scott & White McLane Children's – Temple
  • All proceeds benefit programs at Baylor Scott & White McLane Children's – Temple

Recognize an employee

Because our staff cares so deeply for those we help, some often go beyond the call to provide excellent care.

Nominate an employee

Ronald McDonald family room

The Ronald McDonald Family Room is a suite designed as a safe zone just for parents. Here, parents can unwind and recharge their batteries away from the traditional hospital environment while remaining close to their children. The room is conveniently located next to the front concierge desk on the first floor.

In addition, overnight lodging is available at Ronald McDonald House in Temple.

More about the family room

Spiritual care

We all recognize the importance and value of spiritual care during illness and stress, for parents and patients of Baylor Scott & White McLane Children's – Temple, our pastoral care department is ready to support you and your family 24 hours a day, seven days a week, including holidays.

More about pastoral and spiritual care services

Visitor hours

All adult visitors to Baylor Scott & White McLane Children's Medical Center – Temple are required to have a photo ID.

Parents are welcome at all times, day or night. One parent may also spend the night in a child's room. Friends and relatives, including brothers and sisters, may visit between 6:30 AM - 8:30 PM, seven days a week.

If your child is admitted to the Pediatric Intensive Care Unit, your nurse will review some additional guidelines for visitation to best support your child and your family during their stay in the unit.

Volunteer with us

Volunteers help us greet and direct visitors and patients to their appointments, deliver gifts to patients, staff the information desk and refreshment kiosks, assist family members in the ICU and day surgery waiting areas and staff the gift shop.

Become a volunteer