Welcome to Baylor Scott & White McLane Children's Medical Center – Temple
Baylor Scott & White McLane Children's Medical Center – Temple, a department of Baylor Scott & White Medical Center – Temple, is designed with your child in mind with state-of-the-art technology, equipment and accommodations sized just for children. Our bright, colorful, friendly atmosphere creates a nurturing place for the children of Central Texas to heal and thrive. Our Temple location is also the home of our flagship neonatal intensive care unit, a Level IV NICU.
When your child needs medical care, it is only natural that stress levels rise. A potential hospital stay can create fear or worry for young patients. That is why we created a soothing and familiar environment for your child and you.
A snapshot of our hospital
Our facility focuses on children and their families and offers equipment to suit smaller patients and family-centered spaces.
- 115 patient beds: 48 private medical/surgical rooms, 16 private Pediatric ICU rooms and 51 Neonatal ICU beds in our Level IV NICU
- 20-bed emergency department and verified trauma center with Epilepsy Monitoring Unit (EMU) equipped to deal with the most severe pediatric trauma cases
- Pediatric surgery with five advanced surgical suites and a three-room procedure suite
- Advanced Diagnostic Imaging Center with state-of-the-art MRI and a "Flash CT" scanner that emits the lowest effective level of radiation, reducing risk to smaller bodies, making scan times faster, and requiring less sedation
- VeinViewer® illumination device to help access small veins and arteries beneath the skin
- ECMO therapy, a lifesaving heart and lung treatment reserved for the sickest of patients
- Pediatric and neonatal transport ambulance and helicopter
- Cosmetic plastic and reconstructive surgery
- Critical and intensive care unit (PICU)
- Emergency care
- Hematology oncology
- Imaging and radiology
- Infectious diseases
- Mental health
- Neonatal intensive care unit (NICU)
- Occupational therapy
- Ear, nose and throat (ENT)
- Physical medicine and rehabilitation
- Physical therapy
- Sleep disorders
- Speech Therapy
If your pediatrician has recommended that your child see a cardiologist, he or she may suspect your child’s heart is not functioning normally. Approximately 0.8% of children are born with congenital heart defect.Learn more about cardiology
Pediatric plastic and reconstructive surgery focuses on the diagnosis, treatment and long-term management of a spectrum of pediatric physical deformities, which may be present at birth, caused by trauma or result from an acquired disease.Learn more about cosmetic plastic and reconstructive surgery
The pediatric critical care team at Baylor Scott & White McLane Children’s Medical Center cares for children who are very ill or medically unstable. These situations may result from very serious disease, infection or injury sustained from trauma, such as a traumatic brain injury.Learn more about our PICU
Our emergency room that handles emergencies—from minor sprains and strains to major trauma—in an environment designed to address the unique needs of infants, children and adolescents.Learn more about emergency care
If your child has diabetes, problems with growth, or early or late puberty, your pediatrician may recommend that he or she see a pediatric endocrinologist. Because children are still growing, their problems are often quite different from those commonly seen by endocrinologists who treat adults.Learn more about endocrinology
Pediatric epileptologists specialize in the diagnosis, treatment and management of epilepsy in children. Epilepsy is a neurological disorder affecting the electrical activities within the brain, and is diagnosed if the child has two or more unprovoked seizures.Learn more about epileptology
Pediatric gastroenterologists treat children who have conditions that affect the organs in the digestive system, including the stomach, liver and bowel. They also help children with feeding and eating issues. Some examples include food allergies, celiac disease, Crohn's disease and colitis, to name a few.Learn more about gastroenterology
Pediatric and adolescent gynecologists treat injuries, infections, unexplained bleeding and pubertal and reproductive health issues.Learn more about gynecology
Baylor Scott & White McLane Children's has the full range of cancer diagnostic and treatment facilities, including pediatric intensive care and outstanding pediatric surgery providing lifesaving care for our fragile patients.Learn more about hematology oncology
A pediatric radiologist is a physician specialist who looks at X-rays, ultrasounds, CT scans, and other pictures of children’s bones and tissues to identify problems that may be causing a medical condition.Learn more about imaging and radiology
Pediatric infectious disease specialists treat children with compromised immune systems and uncommon or serious infections. These can be infections that are difficult to identify, are hard to treat or are complicating another condition like prematurity or cancer.Learn more about infectious diseases
Pediatric mental health is a specialty that treats children and adolescents with behavioral, emotional and psychiatric disorders. The pediatric mental health team includes child psychiatrists, psychologists and professional counselors.Learn more about mental health
The Level IV NICU at Baylor Scott & White McLane Children's Medical Center in Temple cares for the most fragile and premature newborns as well as full-term newborns diagnosed with serious or life-threatening conditions.Learn more about our NICU
Pediatric nephrologists are doctors who treat children with kidney disorders, complicated chemical imbalances, bone metabolism disorders and high blood pressure.Learn more about nephrology
A pediatric neurologist treats children with conditions that affect the nervous system, which includes the brain, nerves and spinal cord.Learn more about neurology
At Baylor Scott & White McLane Children's, a pediatric neuropsychologist evaluates cognitive (thinking) problems such as communication, memory and attention can affect children in school and in life.Learn more about neuropsychology
When a pediatric neurologist exhausts treatment methods to successfully treat a child with a neurological disease, it may become necessary to consult a pediatric neurosurgeon to assess the child’s condition and create a surgical treatment plan.Learn more about neurosurgery
Pediatric occupational therapy helps infants, children,and adolescents perform the activities of daily living that may need to be mastered for the first time or relearned after disease or injury.Learn more about occupational therapy
The pediatric ophthalmology team at Baylor Scott & White McLane Children's provides both medical and surgical care of a child’s eyes, depending on the young patient’s needs.Learn more about ophthalmology
Board-certified pediatric orthopedic surgeons provide specialty care for bone defects or genetic-related bone diseases.Learn more about orthopedics
Also called ear, nose, and throat (ENT) specialists, pediatric otolaryngologists treat disease and disorders that affect most of the senses, including your child’s ability to hear, smell, touch and taste.Learn more about otolaryngology
Pediatric physical medicine and rehabilitation (PM&R) specialists help develop, enhance and restore functional ability to children with physical impairments or disabilities.Learn more about physical medicine and rehabilitation
Licensed physical therapists and physical therapist assistants work in the pediatric and neonatal intensive care units and in the inpatient and outpatient clinics to restore mobility to an affected area of the body immediately after medical treatment or surgery.Learn more about physical therapy
Pediatric podiatry focuses on caring for a child’s growing feet. Specialists are trained to diagnose and treat conditions related to normal and abnormal development of the feet and ankles.Learn more about podiatry
Pediatric pulmonologists treat children with breathing problems, including those caused by asthma and cystic fibrosis, which can be brief or lifelong and affect children of any age.Learn more about pulmonology
Pediatric rheumatologists treat children with joint and connective tissue disease and musculoskeletal conditions that affect the muscles and bones. Rheumatologists also treat autoimmune disorders.Learn more about rheumatology
Pediatric sleep medicine specialists treating sleep-related issues that affect children and adolescents. Baylor Scott & White Health has an accredited sleep laboratory at the with specialists trained to assess and treat your child’s sleep needs.Learn more about sleep disorders
Speech-language pathologists collaborate with other pediatric specialties to treat communication disorders in children.Learn more about speech-language pathology
Pediatric surgeons operate on all children, from newborns to adolescents. Their expertise is essential, because a child is not a small adult. As a child grows, his or her anatomy changes, and a pediatric surgeon’s skills are needed to perform operations on delicate tissues and structures in his or her body.Learn more about surgery
A pediatric urologist treats the urinary system, including the kidneys and bladder; in males, the genitals are included. Urinary conditions range from birth defects and difficulty urinating to infections and, less commonly, urinary stones that form in the bladder.Learn more about urology
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Aetna - (13)Choice POS IIOpen Access Elect ChoiceOpen Access Managed ChoiceSelect SMAetna Signature AdministratorsElect ChoiceHealth Network OptionHMOManaged ChoiceOpen Access SelectOpen Choice PPOQPOSAetna Whole Health/BSWQA
Baylor Scott & White Health Plan - (16)HMO Network-Individual/FamilyEPO Network-Individual/FamilyBSWH Employee Network - PPO & HSABSWH Employee Network - SEQA & EQABSW SeniorCare Advantage HMOBSW SeniorCare Advantage PPOHMO Network-GroupPPO Network-GroupPPO Choice NetworkPPO Choice Preferred NetworkCigna PPO Network - Out of Area Member PlanPHCS/OPTUM - PPO Network - Out-of-Area Member PlanEPO Network-GroupMcLane Group NetworkBSW Preferred HMO Network - GroupBSW Preferred PPO Network
Blue Cross Blue Shield - (12)Blue Advantage HMOBlue Choice PPOBlue EssentialsBlue Essentials Access HMOBlue PremierBlue Premier Open Access HMOMedicare Advantage - EFH RetireesMedicare Advantage - OncorParPlanTraditionalIndemnitySTAR Kids
Brookshire Brothers - (1)Self-Insured Employee Plan
Cigna - (14)Cigna Choice FundEPOHMOHMO Open AccessHMO/POSLocalPlusLocalPlusINNetworkNetwork Open AccessNetwork POSOpen Access PlusPOSPOS Open AccessPPO
CorVel - (1)Workers Comp
Coventry - (1)Coventry/First Health
Coventry Workers' Compensation - (1)Coventry Workers' Compensation
DFW ConnectedCare - (1)American Airlines Employee Benefit Plan
Galaxy Health Network - (1)Galaxy Health Network
Healthscope - (2)DART ACO FlexDART ACO
HealthSmart - (2)ACCEL NetworkPreferred Network
Humana - (6)ChoiceCareHumana PreferredNational POSCommercial PPO PlansCommercial HMO PlansMedicare Advantage Plans (exclude Southwestern Health Resources Network)
Imagine Health - (1)EPN
Independent Medical Systems - (1)IMS Network
Injury Management Organization (IMO) - (1)Injury Management Organization (IMO)
Midland Memorial Hospital - (1)Employee Benefit Plan
Mother Frances Hospital Regional - (1)Self-Insured Employee Plan
OccuNet - (1)Occupational Networks of Texas, Inc.
PHCS Network - (1)PHCS Network
Prime Health Services - (1)Workers Comp
Reny Company - (1)Workers Comp
Rockport - (1)Workers Comp
Scott & White Health Plan - (1)RightCare STAR Medicaid Network
Sedgwick Preferred Network f/k/a Southwest Medical - (1)Workers Comp
Superior Health Plan - (5)STARSTAR+PLUSCHIPCHIP PerinateFoster Care
Superior HealthPlan - (4)CHIP PerinateFoster CareSTARSTAR+PLUS
Three Rivers Network - (1)Three Rivers Network
Tricare - (3)Tricare ExtraTricare PrimeTricare Select
TriWest HealthCare - (1)VA-PCCC
UnitedHealth - (24)Charter HMOCharter EPOCharter POSChoice HMOChoice +HMOChoice EPOChoice Plus POSCore HMOCore EPOCore Choice Plus POSNavigate EPONavigate HMONavigate HMO+Navigate POSPPOOptions PPOSelect +Select HMOSelect EPOSelect Plus POSSTARSTAR+PLUSCHIPSTAR Kids
University Mary Hardin-Baylor - (1)Employee Benefit Plan
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Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, setup a payment plan or enroll in paperless statements.
Other payment options:
Pay by mail
To ensure that your payment is properly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, be sure to include your account number on the check or money order.
Please mail payment to the address listed on your statement.
Pay by phone
Call 1.800.994.0371 to make a payment. Payments can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day.
If you need to speak to someone about a Baylor Scott & White bill from our hospitals or clinics, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM.
Pay in person
Payments can be made in person at the facility where you received services.
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a member of our team at any time before, during or after care is received.
Our services are designed with you in mind so managing your healthcare needs is as simple as possible.
We want you and your child to feel comfortable during your stay. Find tips for how to talk to your child about an upcoming hospital stay, what you should or shouldn't bring with you and resources available for parents.
The Sunshine Café offers a variety of dining options, including a variety of made-from-scratch hot meals, a panini station, a salad bar, burgers, jumbo hot dogs, nachos, pre-made salads and sandwiches, homemade desserts and fresh-cut fruit. We also provide a cook-to-order sauté station with daily features, such as stir fry, pad Thai, pasta bars, baked potato bars, flatbread salads, ravioli bars, etc.
The Café is located on the ground floor of Baylor Scott & White McLane Children's – Temple.
- Breakfast: 6:30 - 10:30 AM
- Lunch: 11:00 AM - 2:00 PM
- Panini station: 11:00 AM - 6:30 PM
- To-go items (pre-made sandwiches, pizza, etc.): 6:30 AM - 7:00 PM
Weekend and holiday hours
- Breakfast: 7:00 - 10:30 AM
- Lunch: 12:00 - 3:00 PM
We understand the importance of parental support, education and bonding throughout a child’s hospitalization. Our goal is to ensure your loved one feels supported throughout their care journey while also enhancing protection for our patients, caregivers and visitors.
After a thorough review by our clinical team, our pediatric and NICU visitation policy requires all approved over the age of 16 to use designated entrances, wear a mask and be screened upon arrival.
Contact the unit you will visit to learn more about its visitation policy as additional restrictions may apply.
Our other visitation restrictions remain in effect for our emergency department and COVID-19 patients during this time, except in the following circumstances:
- Pediatric/neonatal care patients
- Laboring/post-partum patients
- Patients undergoing surgery or procedure
- Patients with difficulty understanding or making decisions (i.e., may lack capacity)
- Patients may be disabled or may be impaired
- Patients receiving end-of-life care
- As otherwise determined by local facility leadership
Please contact the facility you will visit to learn more about its visitation policy.
Thank you for your understanding and support in helping to keep our patients, caregivers and visitors safe.
Baylor Scott & White Health advocates for greater healthcare pricing transparency and patient affordability. We provide a self-service price estimation tool to help you obtain accurate out-of-pocket expense estimates and other helpful resources to help you make more informed financial choices about your care.
The Family Resource Center is located on the first floor of McLane Children’s Hospital, across from Admitting and adjacent to the Ronald McDonald Family Room. We offer information services and computer stations for patients and their families, as well as for our staff.
We also offer Wi-Fi connections for our patients and visitors.
A selection of more than 300 toys, games, books and stuffed animals is available for children of all ages at our Starflower Gift Shop, as well as cards, candles and home decor.
Gift delivery to patient rooms is available by calling 254.935.4127. Credit cards are accepted.
- Monday through Friday, 9:00 AM - 4:00 PM
- Located on the first floor of Baylor Scott & White McLane Children's – Temple
- All proceeds benefit programs at Baylor Scott & White McLane Children's – Temple
Because our staff cares so deeply for those we help, some often go beyond the call to provide excellent care.
The Ronald McDonald Family Room is a suite designed as a safe zone just for parents. Here, parents can unwind and recharge their batteries away from the traditional hospital environment while remaining close to their children. The room is conveniently located next to the front concierge desk on the first floor.
In addition, overnight lodging is available at Ronald McDonald House in Temple.
We all recognize the importance and value of spiritual care during illness and stress, for parents and patients of Baylor Scott & White McLane Children's – Temple, our pastoral care department is ready to support you and your family 24 hours a day, seven days a week, including holidays.
All adult visitors to Baylor Scott & White McLane Children's Medical Center – Temple are required to have a photo ID.
Parents are welcome at all times, day or night. One parent may also spend the night in a child's room. Friends and relatives, including brothers and sisters, may visit between 6:30 AM - 8:30 PM, seven days a week.
If your child is admitted to the Pediatric Intensive Care Unit, your nurse will review some additional guidelines for visitation to best support your child and your family during their stay in the unit.
Volunteers help us greet and direct visitors and patients to their appointments, deliver gifts to patients, staff the information desk and refreshment kiosks, assist family members in the ICU and day surgery waiting areas and staff the gift shop.